I'll start by saying once the logistical nightmare was over, the actual cleaning of our apartment…read morewas spectacular and well worth the price. I went through "yelp projects" to request quotes from several cleaning companies for a move out clean. ECJs full move out clean was the most comprehensive and reasonably priced ($199 for a 2 bed, one bath of about 1000 square feet) and they had great reviews. I messaged with two of the owners and booked a clean for a Sunday a few weeks out (they are one of only few cleaners with Sunday availability which was a plus). They confirmed and said their cleaning crew would be there between 9-10 am. Because we had been communicating via Yelp chat, I requested a formal confirmation which was sent to me via text by the owner. The owner mentioned in the text that the cleaners would be there between 8/8:30. I didn't think anything of the discrepancy at the time. On the day of the cleaning, I texted the owner at 7:45 to ask for an updated ETA. 8 am came and went, as did 8:30. I texted a few times, and I called with no response. 9 am came and went and so I desperately emailed with an address I found on their site, messaged via Yelp again and DM'ed them on Instagram. By 10 am I still had heard nothing and I had to leave to go pick up a rental car (I was leaving town and had a 6 hour drive ahead of me). Finally at 10:30 I received a text from the owner apologizing, stating they had written down our appointment for Monday. She offered to send a team out in about an hour but it was already too late and I had to leave. She said she would give me a call to coordinate a rescheduling but by 1:45 pm I still had not heard. I texted again to follow up and she finally called me. We scheduled the cleaning for Monday morning at 11:30 and she offered a discount to make up for it. I was honestly nervous about potential flakiness especially because our move out inspection with our management company was at 2 pm the next day which would impact our ability to receive our security deposit back in full. I put a lot of trust in them that they would show, after feeling pretty let down that day. My roommate got to the apartment at 11 on Monday to wait for the cleaners and at 11:30 they still had not arrived. She called the owner who was confused saying the team had wrapped up a previous cleaning at around 9:30. My roommate went downstairs to our lobby to see if they were there. Half an hour later she ultimately found them at a nearby building, waiting, as if they did not know where to go or have any way to contact the owner to figure out where to go. The team of three came and cleaned the apartment top to bottom and were finished in about 2 hours. Overall, this experience was far more stressful than it had any reason to be and I actually ended up incurring with several unnecessary costs as a result (I would have left town the night before if I knew the cleaners were coming Monday so one extra night in a hotel, I also missed my car rental reservation waiting for the cleaners so I had to pay extra to get to and rent from another location). The owner was mildly apologetic but not as on top of rectifying the situation as I would have liked. The discount was much appreciated and the quality of the actual service luckily made up for it. I would recommend to the business to implement a more formal appointment confirmation system and improve communication with clients. And as a client, make sure you double, triple confirm in advance and get multiple forms of direct contact information for the owner/team.

I will not be using ECJ ever again…read more The last time I hired them, walking into my apartment felt like a breath of fresh air, like a weight lifted off my shoulders. This time, it felt like I hired someone to just move stuff around and I'm left with more on my to-do list than I had before they came. My apartment was decently tidy, so I was mainly looking for actual cleaning, especially as I'd recently had a mouse problem. When I booked, I made a note about the mouse issue and I asked to add on the window track cleaning, since that wasn't included last time. I walk in after they leave, and there's still mouse poop in certain areas. And the window tracks are still dirty. Upon further inspection, I see that baseboards are still grimy, the kitchen floor is not swept. There's a scrub pad left in my sponge tray, and my own sponge has a substance on it I don't recognize. My office desk, left messier than it was when I left. Dead bug under something, meaning they cleaned around it rather than removing the item to clean the space fully. They vacuumed my couch and ottoman but not the rug in the same room??? I'm just baffled by the choices made here. I asked them not to touch the bed. They did anyway. Bedding that I'd put off to the side because the mice had gotten into it somehow ended up on my clean bed. A brand new weighted blanket (which can't be thrown in the laundry) was placed in an area the mice had taken over. An item with a mouse turd on it was placed on my makeup vanity. (So not only did they not clean the item, now my vanity is contaminated.) Idk if these cleaners are new, or if they were just having an off day, but I'm struggling to see what they spent 3 hours cleaning. (2 people, 1.5 hours each) They did an okay job with stuff like the oven, fridge, bathtub, etc. But they failed completely on stuff I actually cared about. Emely was understanding enough to charge me only for the standard cleaning fee rather than the deep clean fee, but the more I look around, the more I feel like I was still overcharged. She offered to send the cleaners back, which I appreciated, but I had already left home again and moved on with my day.

We have been using this company for over 20 years. She is very courteous and always on time. She…read moredoes a great job cleaning our home At a reasonable cost. I highly recommend her.

Excellent service!! Amazed by how responsive and reliable Sandra and her team are…read more I received a message and received an estimate over the phone. They showed up the same day and did the most thorough cleaning and even sent photos. Highly recommended.

DC Maids are fantastic! Sandra is quick to respond to inquiries and does her best to work with your…read moreschedule and request. These ladies are efficient, exceptional, and kind. They truly cleaned every nook and corner and left our house spotless and clean! They also were able to clean tough stains that we have tried and failed to remove on our own. I will definitely be using their services again! They also take venmo, which is great.

I reached out for them to clean my basement bathroom and they responded very quickly with a…read morereasonable price. They were very efficient and arrived on time for the cleaning. I would highly recommend this cleaning company to anyone!

Very good service, very thorough! Great value as well. Thanks FDCS! Will be using them ongoing…read morenow, monthly

spoton was definitely spot on with timing, customer service, and cleaning.I was referred by a…read morefriend to hire them for my company and house needs(cleaning). I got a response within minutes via text. The cleaning was scheduled instantly, even though it was the weekend. The deep clean was so good that I referred them to friends who needed full move out clean once renovations were complete. I'm thankful for the team and their hard work, because it was mild stress and now they come every 2 weeks to help me since I have a busy schedule to get my house clean. I will be referring other clients for their services and keeping them for my house and coman y cleaning services. Thank you spot on for making life easy with all your help and services.

Brenda was very responsive, had availability and I needed a deep clean and she did a great job for…read morea decent price as well.

I had the pleasure of receiving the home cleaning services while Ms Angela was in Atlanta visiting…read moreand on business. I got exceptional service to include detailed housekeeping , oven cleaning and window services. I'm telling you that my home was sparkling clean, smelling fresh and feeling cozy. Of you are in Atlanta during early spring' then you know that the pollen was all over the place. Indoors and out. Ms Angela had my place pollen/dust free and shining. Once she puts those earbuds in, it's a wrap. She pushes through with every little detail done. The pricing is reasonable and you will get all of you money's worth. It was such a pleasure to deal with a kind person who listened to what you want and she delivered. I can't wait until she does another visit to my area so I can use her services again. It's tough to get this level of professionalism in her craft these days. Yes! Get a consult and book her. She won't disappoint. It's best that you are serious about getting this service to enhance your lifestyle and not just a fad. You will understand what I'm talking about once you let.her do what she does best.

Mayra and her team did a beautiful job in our home. I have pretty high standards when it comes to…read morecleaning and they met them all. The team was fast, respectful and did exactly what was discussed for the price in the initial quote.