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    MaggieStylez

    1.0 (2 reviews)

    Services - MaggieStylez

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    Drybar - Midtown Atlanta - Cosmopolitan

    Drybar - Midtown Atlanta

    3.7(49 reviews)
    0.1 miMidtown

    I've been to this Drybar location several times in the past, but unfortunately the quality has gone…read moredown considerably. My last two visits were very disappointing. I specifically asked for tight curls and was given loose curls instead. The stylist didn't even show me the finished style or ask if I was satisfied before moving on, which felt dismissive and unprofessional. I was also told I would be charged extra for detangling -- which I understand -- but if I'm paying more, I expect the service to be completed properly and with attention to detail. Overall, the customer service and styling quality were lacking. I've had much better experiences at other Drybar locations, so I'll be going elsewhere moving forward. This location really needs more skilled stylists and stronger customer service standards.

    Hot water continued flowing directly onto my face, burning my scalp. The stylist, Dani, then…read moreattempted to pressure me into booking her privately outside of Drybar, which I declined. Once seated in her chair, I clearly explained that I am sensitive to excessive pulling. Despite this, she began detangling my hair aggressively without using any detangler, then proceeded to blow-dry my hair roughly. She moved on to flat-ironing my hair using excessive heat and burned the back of my neck in the process. When I asked her not to do that again, she dismissed my concern, told me I was over-exaggerating, and slammed the flat iron onto the counter. It fell to the floor, narrowly missing my legs. At that point, I stood up immediately. Three incidents were more than enough to show a complete disregard for my safety and the care of my hair. It felt clear that she was eager to move on to the next client--a customer of a different cultural background--whom she spoke to and treated with noticeably more respect than she did me. I then spoke with the store manager to cancel my subscription and was told it could not be canceled for three months (for which was not communicated prior before saying yes). On July 28, 2025, I sent a formal email--including the store manager and corporate contacts--requesting cancellation and a detail breakdown of what took place. To date, no one has followed up, and my subscription has not been canceled. I have continued to be charged $45 every month through February 2026. I will be taking this matter further. I am beyond dissatisfied and deeply disappointed by the lack of care, professionalism, and basic customer service--particularly toward customers of color, myself included. I do not recommend Drybar and especially this location.

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    Drybar - Midtown Atlanta - Cosmopolitan

    Cosmopolitan

    Drybar - Midtown Atlanta - Dry style for wedding

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    Drybar - Midtown Atlanta

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    MaggieStylez - hairstylists - Updated May 2026

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