Hung up on me on the phone. No customer service etiquette, so surprised by this experience.read more

I started coming here when it was Charles Gregory Blow Dry Bar but since it has changed ownership…read moreand the experience has been positive. Courtney is my stylist and always does a phenomenal silk press (I'm natural and this hair needs occassional blow dry taming) and my short cut & color. They use great products, tools and I love his technique. One major difference I see in the shop is the increased diverse talent and vibrancy of the staff. I appreciate that in a hair salon. Bookings are online or phone call, parking spots are across at Einstein's (I learned the hard way today and parked in the big lot next to Sprint and had to pay an event fare) and Starbucks is up the block if you need a coffee/tea although the staff here will gladly pour you a mimosa.

I've been to this Drybar location several times in the past, but unfortunately the quality has gone…read moredown considerably. My last two visits were very disappointing. I specifically asked for tight curls and was given loose curls instead. The stylist didn't even show me the finished style or ask if I was satisfied before moving on, which felt dismissive and unprofessional. I was also told I would be charged extra for detangling -- which I understand -- but if I'm paying more, I expect the service to be completed properly and with attention to detail. Overall, the customer service and styling quality were lacking. I've had much better experiences at other Drybar locations, so I'll be going elsewhere moving forward. This location really needs more skilled stylists and stronger customer service standards.

Hot water continued flowing directly onto my face, burning my scalp. The stylist, Dani, then…read moreattempted to pressure me into booking her privately outside of Drybar, which I declined. Once seated in her chair, I clearly explained that I am sensitive to excessive pulling. Despite this, she began detangling my hair aggressively without using any detangler, then proceeded to blow-dry my hair roughly. She moved on to flat-ironing my hair using excessive heat and burned the back of my neck in the process. When I asked her not to do that again, she dismissed my concern, told me I was over-exaggerating, and slammed the flat iron onto the counter. It fell to the floor, narrowly missing my legs. At that point, I stood up immediately. Three incidents were more than enough to show a complete disregard for my safety and the care of my hair. It felt clear that she was eager to move on to the next client--a customer of a different cultural background--whom she spoke to and treated with noticeably more respect than she did me. I then spoke with the store manager to cancel my subscription and was told it could not be canceled for three months (for which was not communicated prior before saying yes). On July 28, 2025, I sent a formal email--including the store manager and corporate contacts--requesting cancellation and a detail breakdown of what took place. To date, no one has followed up, and my subscription has not been canceled. I have continued to be charged $45 every month through February 2026. I will be taking this matter further. I am beyond dissatisfied and deeply disappointed by the lack of care, professionalism, and basic customer service--particularly toward customers of color, myself included. I do not recommend Drybar and especially this location.

I came in for a blowout for my husband's Christmas party that evening. I opted for the blowout with…read moreextra volume. Katrina did an absolutely amazing job. That had to be one of the BEST blowouts I ever received. She knew what she was doing and is very talented. I was in and out of there in less than 40 minutes! Definitely recommend this place and make sure to request Katrina!

Excellent customer service by Katrina. I booked an appointment this morning for a blow out. From…read morethe moment I entered Katrina was so welcoming and kind. She educated me on the products she was using which I loved. She did an excellent job with my blow out and has me looking beautiful!! She did my curls exactly how I wanted them with a lot of volume. Highly recommend this location and request Katrina, she is AMAZING!!

I recommend all my friends to Forté Hair Salon for cut and color! I personally see Holly who does…read moremy blow outs as well and is a fabulous stylist but I would feel confident recommending any of the amazing humans who work here! the vibes are always immaculate and Biscuit, their resident pug will greet you at the door for the best pet therapy ever! Not only is this salon LGBTQIA+ owned and operated, it's probably the most inclusive salon I've ever been to. I really can't recommend them enough!

I've been seeing Holly for a few years now and my hair has never looked better. She is GREAT at…read morenatural looking blonde highlights and giving me the perfect cut - you can always tell a good cut by how it grows out - amazing! Exceptional skill and easy casual vibes equals: Highly Recomend

I found this service and purchased a manicure and pedicure for a gift to my friend home bound with…read moreterminal cancer in Atlanta. She would have loved it but they canceled twice.

Seemed like a great convenient service until I received a call after her late arrival to my hotel…read moreabout a parking fee. After a few minutes of clarification, I agreed to the charge and the representative, Connie constantly talked over me. I was uncomfortable going through with the service due to time crunch and her lack of professionalism. Service was not performed and I was still charged. Unprofessional representatives. First and last time using Priv!

After reading all the previous reviews I decided to give Ron a try and get my color touched up and…read morediscuss doing the Balayage next time. WOW! Those reviews were spot on Ron does not disappoint he is simply Amazing! My hair has never ever looked this good from the color to the blow out. I cannot wait for him to cut my hair! Ron is so sweet, down to earth and easy to talk to. He has a cute little suite where you'll get a real personal experience you'll feel like it's just you and your friend doing your hair in your bathroom. If you need to get your hair done go to Ron he does not disappoint! His prices are reasonable and it's so easy to make an appointment online. He's an artist creating masterpieces!

Over 5 years since my first review and Ron is still the best blonde colorist in the Atlanta. 10/10…read morerecommend.

First off, I wasnt even going to do a review on @maggiestylez_ I was just going to take my L in…read moresilence but after burning my self 5+ times trying to wand curl my hair at 1am I got pissed off. I would advise you to take this review into consideration & the other reviews about her if you haven't already booked with her. I made my appointment for 12 May , 7pm around 30 April for my bday Photoshoot & trip to vegas on 13 May & Paid my deposit on the site. I was just coming from Germany and I don't know about the ATL area like that but I had seen her instagram years ago and thought about her for the particular look I Was trying to do, her work LOOKS fire. I was supposed to drop my wig off as her site said but I didn't have the address a phone number or nothing but I assumed since she's active on IG getting in contact with her wouldn't be a problem. The site also says your appointment will be canceled if you don't bring it in a head of time. 3 days before my appointment I messaged her on IG, commented on her post, and tagged her in a post. No response. I would have just cancelled but my card was on file from the deposit & I couldn't get a hold of her. So Then I googled her IG name & found her address & #. Reached out to her explaining the situation & she was dry & unresponsive even then, so when she stopped replying, I waited til next morning, now we are day of.. I text her the address I found and ask her to confirm. At this point I'm like whatever I can deal with the attitude I need my hair done for this shoot, because who am I gone find on such short notice, then I'll just be on my way. She then calls me at 335pm asking if I could "come any earlier" I'm like how much earlier she like now. So since she was already dry and unresponsive I was just wanted to get my hair done as soon as possible and be done. I arrive to the address around 5 (main reason I was trying to get the address) it was going to take me an hour to get to ATL. She could've explained about how the entrance to her building. With a building like that Most stylists know their customers have issues finding the actual entrance, but maybe she don't talk to her customers just her friends while doing they hair.. you have to walk around (3min or so) the actual building to get To the salon & somebody has to Let you in. She let me in around 5, took my wig and didn't get start until after 6, she didn't have a braid my hair which she expressed excitement about so she could leave early for the day. Only time she talked to me was to ask about the part but I figure she the professional and know how lay a wig so I Don't need to tell her where the wig should go. She laid the wig right to left vs middle and sides instead of middle to sides but ok whatever. She didn't even use alcohol to clean the space before applying the glue but cool. She then starts to do the wand curl after blow drying hair and says that the hair won't curl and it's bad hair So after a while I'm like ok then we won't do it, When I look in mirror it looks as if my eddy monster is sticking out my hair line, she said it wasn't and my eddy monster was behind the wig, she said she don't put wigs on foreheads because it will look crazy then she said she don't put wigs on the hair line. So where does the wig go? It's behind my eddy monster LOL, the eddy monster is out, after convo she asked if I just wanted her to take it off, but she wouldn't be able to reapply it because she has to get her son from school (7pm). She didn't charge me for the waves she said she couldn't do but now for the main reason I'm doing to this review, I got home and used my own wand curlers and it curled so that's what pissed me off because she was so ready to get out of there she said she couldn't do what probably would've added another 40 min to the appointment... She is heavy-handed, inconsiderate, not friendly or welcoming. Sad because I was not expecting this treatment, she mad ghetto though.

This was the MOST UNPROFESSIONAL hair experience I've ever…read morehad. If I could give a negative star I would. The day of the appt the stylist had me show up 3 hours AFTER my scheduled time, making me late to my makeup appt. When asked if I would be done in time Maggie said, " Do you want your hair done or not?! I'm the stylist so don't rush me." I ONLY stayed for the wig install because I had no one else to take me on short notice, as I had a photoshoot that same day. Not only that, I requested to have the hair highlighted and made sure the wig was given at least 3 days in advance. I found out on THE DAY of my appt that she "Couldn't do highlights." All in all I didn't get the style I originally wanted. Save your money. There are plenty of GREAT AND PROFESSIONAL hair stylists in Atlanta. Maggie just isn't one of them. Ghetto, Rude, and UNPROFESSIONAL!!!

amazing customer servic, I love my hair and will definitely be coming back thank you Juliaread more

From the owner: Thank you for choosing to book with me read more