Avoid this horrible place. Customer service horrible! They never vacuumed my carpets and when I took the car back seconds later major attitude from the douche bag assistant manager named Dan. I asked him why the carpets were not vacuumed and he lied to my face and told me they were. When I lifted the floor mats and showed him the actual dirty floor mats along with the carpet he became irate and then said we can touch it up for you. I said I don't want you to touch it up I want you to vacuum it has never been vacuumed he kept saying we will touch it up for me as if he was doing me a favor. Finally after he asked to see my receipt I just told him I would take it somewhere and vacuum myself he became irate face was blood red he was in my face screaming at me and told me that I was so angry which I clearly was not he was the one that was angry as all the other customers were turning around staring at him who is yelling and screaming not me what a freak! He then told me that was fine to go ahead and take my business elsewhere that he has been doing this for over 20 years and I told him it does not show because he has horrible customer service skills and he told me to go somewhere else. I sure will and hopefully do does everyone else. read more

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Have not gone there in years and now I remember why. I purchased the top wash ($29) and add a $5 tip for service I could have gotten with a fill up at a gas station. Wish I had looked at the car before we left the place. Back window was not cleaned, no vacuuming either and no attempt to wipe down the interior surfaces. Lesson learned. read more

Do NOT waste your hard earned money here! I've been on several occasions hoping for a better experience yet it still sucks. Every time my car is "finished" I literally have to tell them to basically pull my car to the side and do what they were supposed to do in the first place then the narcissist manager/owner comes out trying to bully me because I asked for what I paid for. I actually recorded him the last time I went because of his cocky attitude and to show how mad he got. He doesn't care about satisfying his customers at all. It's all a scam. and cocky he gets when you call him out. He also uses illegal immigrants and illegally pays them below minimum wage under the table. They speak little to no English and When you tell them it's not clean they just give you a blank stare. I spoke to a few that spoke a little English who apologized and said the owner tells them "Don't waste time on cleaning the inside just get them in and out" and that is exactly what you get, smeared windows, dirty rims, dirty carpet, basically you will have to literally redo everything yourself to get a halfway decent job. read more

If I could give this place zero stars, I would. I paid $25 for a FULL SERVICE inside and outside cleaning of my car. I should have just bought the lowest exterior package, because they barely touched the inside, my carpets were still dirty and they left dirt (VERY visible) on the outside of my car. I get that it's a Friday no one wanted to be there- but I'll tell you this: I will NOT be going back, and I don't suggest you do either. read more

This is probably the worst car wash I have ever had and the wipe down was about as slip shod a job as I've ever seen on a be hickel

Had my car done this morning at MCW. I watched the entire process since I've never been here before. I bought a "Manager's Special" for $39.95 + $2 for the car being a Jeep. They vacuumed nicely; they sprayed some scent nicely. It went through a machine which sprayed water on it - then it went to the finishing area. The woman who dressed the tires did a nice, quick job - but... I payed for waxing and rims to be done. None of that happened. It was sprayed and toweled-off. The rims are still dirty and the hood was not cleaned worth a darn. I will have to re-wash and scrub the car myself to get it done. It was a waste of $42 and I will not come here again. read more

I have tried Magic a few times over the years and keep thinkiing it will get better....like looking in the fridge at midnight on a friday thinking something will appear to eat... it never does... and neither did magic I love my cars, I keep them clean, detail them myself when I can but sometimes I use the car wash.... the other day i was at the shopping center nad thought..meh I'll try it again..see if its ok...For 25+ bucks I had my car washed vacumed, windows cleaned and armoralled... here is what i got.. suboptimal vacuum...left crumbs, dirt etc in quite a few locations, I actually came home and vacumed it out with my own vacuum..a fairly clean outside..hey its a robot, and NO WINDOW CLEANING in fact they used the wet drying rags to wipe the window... thanks for the streaks and grossness...Had to reclean with glass cleaner when I got home... just overall a very slorry careless job done by people who really just don't care and woudl rather get back to their conversations. I'll stick with white glove in exton and some others...similar price, excellent performance.. Magic your closer to me BUT really a little quality control, a happier workforce??? Some owner buy in and managemnet supervision... you could be so much busier... the 1 star is for the machine wash...at least that worked.. read more

I go fairly frequently due to location. The place is not cheap, and *every* time I go I have to point out something that wasn't done right, like the windows, wheels, or both. It's not a terrible place, hence the 2 stars, but that's as high as I can go. I have to wonder about the objectivity of some of the "glowing" reviews. read more

My parking garage had a pipe leak leaving my windshield and hood with a horrible layer of calcium that I couldn't wash or scrape off. Magic took some time to try different treatments and figure out how to remove it. It required some serious hand work by them, but they TOTALLY restored windshield and paint to like new condition. Amazing. Looks fantastic now! Also the manager and detailer Ramon were great to work with. read more

The best car wash in the area! I love sitting in the 'vette inside and squirting my car. A quality machine wash backed up by a great staff. Very thorough and friendly. read more

Magic Car Wash is the only place I go to get my cash washed. The service here is unbelievable and "The Works" package is by far the best thing in the world. You get a full detail and wash for $35 - how can you beat it?!? Usually the detailing takes around 30 minutes. There's a little sitting area outside in the shade where you can hang out while your car is taken care of. The level of attention they put into each car shows how well this place is managed. I'll definitely be back! read more

These guys are awesome. My car was pretty filthy, and they took care of every detail. They have definitely snagged me as a loyal customer.

Awful. I purchased an exterior wash that was poorly executed and left the back end of my car dirty. How did this get past the 5+ employees hand drying my car post wash?? read more

After reading the other reviews posted on Yelp I decided to give Magic a shot. Big mistake. First I let the worker talk me into getting their $25 dollar interior and exterior wash. Let me just say that it was not worth it. I paid an extra $15 for nothing which should have been Wax and RainX coating. While waiting for the crew to dry my car they were playing with the radio turning the volume way up because a song they liked came on. Very unprofessional. As I got into my car one of the gentlemen drying the car actually asked me if I wanted anywhere touched up, the highlight of my wash. However, once I pulled out and looked in my rear view motto I saw the horror. My interior rear window was an absolute mess. It must have been wiped with a sweat rag. Smudges from side to side. I also noticed the same of my rear passenger windows as well. This resulted in me having to windex my windows once I get home, a service I just paid $20 for. Also the wash included vacuuming which was one very well on the front two seats, but the rear mars were not even touch. To say the least I will never be going back to Magic and this car wash was not even close to worth the $20 price. read more

This was my first visit to magic car wash on naamans road. They do a pretty good job. They're a little pricey, but the car looked nice when they were finished. Service was very fast. Always a plus! Give them a shot. read more

I'm a car wash kind of girl. I have an SUV and I'm less than 5 ft tall. So I pass on the cleaning duties to the car wash peeps. I came here for the first time today to try it out. Service was on point. They were very nice there. However, the quality of the car wash was lacking. I had crumbs everywhere in the backseat from little cousins that are messy eaters and took over the car for a week long trip. The car wash was supposed to come with vacuuming. It looked like there was barely any cleaning done in the back seat. The trunk wasn't even touched! Good deal for $15, but I'd rather pay my boyfriend double to actually get a clean car back. Thanks, but no thanks Magic Car Wash. read more

I purchased the inside and out car wash yesterday. nothing was done to the inside (armor all or vacuuming). I've been trying to get in touch by phone but no one answers and the mail box is full. not a great use of $20.00. definitely not worth the time or money. i've tried going twice: safe to say, no improvement. read more

Paid $24.95 for a for a ultimate wash. Had to demand they vacuum under the mats. Attendant tried to say they were locked in place, but they are simple snaps. Car was 90% clean. A customer should never have to demand to get the services they paid for. read more

Good car washes at a reasonable price. I got the Ultimate for $5 off and my car has never looked better. I also like that tips are communal as there are lots of people working on one car. read more

They do a pretty good job. Only real complaint is the parking lot once they dry and / or vacuum, it can become a bit congested and then pulling out onto Naamans road can be a struggle. But, overall the car wash and interior clean are on par with most other similar washes. read more

Best car wash in town! The staff are incredibly friendly and more importantly, my car always looks impeccable when I leave! I'll never go anywhere else again! read more

I got the inside and outside car wash service which is #1 on their menu. The outside job was done good because it is done with the machine. inside they only did vaccum the floors in the front not the rear. The cup holder was still the same with the stains. A bunch of lazy employees. My first and last visit to this place. Don't go there and save your money to get your baby a nice wash at some other place. read more

Took my BRAND NEW truck there and they scratched both sides of the truck. The manager had the audacity to say, "it's a work truck." And proceeded to argue with me, how unprofessional. He did not even try to make it right by offering another service or discount, just continued to argue and fuel the scene in front of the other customers. read more

They told me the my truck was to muddy and that i should have washed it first, because it took to much time to clean ..... very rude and they dont do a very good job any way .. I will never give this company another dime of my money... read more

Once again magic car wash was amazing. I have to admit once I was not happy with my wash & they gave me their highest wash for free. Great customer service, cheap prices & great washes! read more

Lazy people doing poor work is the only way to describe it. I have given them 3 tries and it just gets worse each time. They do a bad job in every aspect inside and out avoid this place. I know I will. They don't finish the windows. It's a big red truck. Shouldn't be that hard. I want my money back. read more

Fantastic customer service! Professional and friendly and very attentive. I left with my car looking brand new.

Terrible service I'll never return to this Naaman rd location, the Kirkwood Highway location is way better. I've gone to Kirkwood location for years and never disappointed. This Naaman Rd location, I choose the ultimate service but my car still had filthy the back with the cup holder still dirty. I was told by the supervisor that the only package that could clean the inner of my care was detailed. meanwhile the ultimate package said the inner cleaning of the car includes air freshener. Non of that was done...for $24.99? At least they could've spray the inner of the car. I would've gotten a better service somewhere else. read more

WARNING WARNING WARNING!!!!! Do not take your car to this place go somewhere else! I took my 2013 Altima to get it washed and it came out with a scratch on the passenger side front windshield? I spoke to the manager and he spoke to the owner and basically I was told that it wasn't their problem. I got my money back and will never go there ever again and I will tell as many people as I can not to go there either. read more

Worst car wash ever. They gave me my car back will pollen and dirt spots still on it. They put tape on my car without asking and I still cannot get the residue off from the tape. read more

These guys helped me with some standing water in my car after a Sandy-related leak/flood. They vacuumed out the excess water in the flooded area for free! So nice of them. Thanks a bunch :) read more

Tried to use coupon-Any Deluxe Wash $2.00 OFF. They advised only good on Interior Wash and I got Exterior Wash. Doesn't "Any" mean Any? Won't return there. read more

I got "The Works" at the Kirkwood Highway location and my car was looking brand new! Excellent job for the money. No where else compares, I will only take my cars to Magic Car Wash! read more

I have never done one of these reviews before but honestly I think I have to. I was driving home from a funeral and decided to stop by Magic Car Wash on my way home after an extremely emotional day. I saw that the first entrance was blocked so I drove to the second entrance and parked in front of the entryway and waited for someone to tell me what to do. I heard yelling behind me but assumed someone was yelling at someone else, I was just waiting for a car wash. Turns out they were yelling at me. Apparently they were closed and I entered the parking lot at the place where the cars exit. I saw no signs indicating I had done something wrong. A woman angrily rose from her seat in front of the car wash and proceeded to inform me in a very snotty tone "Um. We are CLOSED. This is the EXIT." It was 5:10 and on the website it said they were open until 6pm. I don't know why everyone acted so mad at me. I apologized to the woman for my error. I had made a stupid mistake but it wasn't like I actually entered the car wash itself, I simply stopped in front of the gate waiting for instructions like you do at any normal car wash. I apologized saying "I'm sorry, I didn't know." And she rolled her eyes at me and turned away and said "Yeah." I will never go there again. I drove away embarrassed and in tears. Part of it was residual emotion from the funeral, and also the way I was treated. You never know what someone is going through, so in my opinion they should've been a lot nicer to me. I had made a simple mistake, it was my first time there, and they made me feel like I was the dumbest person in the world over it. I'm very, very disappointed with the service. read more

Great towel drying service. Professional. Easy to use and convenient.

I was displeased with the service at Magic Car Wash. I assumed that when I payed $20 they would vacuum the entire car (Honda CRV), but apparently it's $2 extra to do the trunk. I am not from the area and had not been here before. They rushed through the inside and didn't do a great job. I did not realize they were done as everyone just walked away to smoke. After waiting a few min I asked and they said they were. It just was not great customer service at all. They need to communicate with their customers better. I would not pay that much for a car wash from them again! read more

Magic Car Wash has always provided me with quick and reliable service. I'm a frequent customer and will continue to be for years!

thank for the free car wash worth $24.00 for Veterans day. appreicate the car wash. does a great job and are quick.

Arrived at 5:50PM (Close at 6) and got a basic interior/exterior job. When I asked to have my front floor mats washed I was told they couldn't because they were closed. After speaking with the owner he said "No because i would have to ask someone to stay late." The vacuum job was horrible. Dirt was easily visible in my car after the interior cleaning. Additionally, the car wash itself was terrible. Dirt/grime was still stuck to the front bumper and hood after the car was washed and wiped down by the cleaners afterwards. Overall horrible customer experience. Owner is disconnected with how to run a business. Coupled with the fact they do a poor job at cleaning a car, I will never go back there and would advise everyone the same. read more

I went to magic car wash today at the Naman's Road to get my car cleaned up. This place is a rip-off. I got the full package for exterior and interior and they didn't clean the interior at all. The windows were dirty, the tires were not cleaned. Not worth spending $20 bucks for a crappy service. Have seen better places than this. read more