I WISH I COUD GIVE MAGIC COLLISION 10 STARS! MY BMW stalled after driving through deep water during a flash flooding near my home in Bayside, Queens. It was towed to my local BMW dealer service center. Two days later I was told I need a new engine for $19,000. A friend recommended me to Charlie at Magic Collision who I called and explained what happened. I met the adjuster at the dealership and told him and the dealership that if at all possible I wanted my car fixed and not totaled. After speaking with the adjuster and Charlie at length I was advised that a used engine could be installed if in fact I did need one. I advised the dealership and after hearing that they then offered me the same option. At this point I was no longer comfortable with my car being at the dealership and had it towed to Magic Collision where Charlie and Edgar arranged for an immediate rental for me. Long story short, I did not need a new or used engine at all and Charlie was able to fix my original engine! My car was fixed and looks and feels brand new! Not only does Magic do excellent work but Charlie and Edgar treat you like family. They made a stressful situation stress free and I would highly recommend Magic Collision to everyone! Susan FInz Bayside, NY read more

I am extremely finicky about where I do business because not everyone treats what you bring to them as if it is their own. After already having a bad past experience with one body shop I did my research on where to bring my car after it was hit in a parking lot and left with a lovely smashed in bumper. I was not going to just let anyone work on my car and after much research I am so glad that I found Magic Collision Shop. I dealt with Edgar and right from the beginning he took care of my car as if it was his own. They were able to take care of everything - the insurance, the rental and made it all so easy. When I got my car back I couldn't have been more impressed with their work as my car looked as good as the day I picked it up from the dealer. I am FOREVER grateful for the service and care that Edgar and the rest of the crew took with me and my car. I would recommend them to anyone who is in search of a trusted car repair shop. Hopefully I won't have to bring my car back but if I do, it will only be to them. read more

This was the best customer service as well as the best quality of work performed that I can recall at any establishment in YEARS. As a single older female walking into any auto related business is daunting.... Unfortunately I have had condescending treatment in the past .... Magic Collision was the opposite experience .... My dealings were with Frank... very professional but also down to earth .... He made me feel everything would be taken care of.... And he took care of everything He answered my questions and educated me on how the insurance company would deal with my repair claim ... it all turned out exactly as he said .... The work that was done on my car was dazzling ... it looked showroom perfect .... It looked like they actually did "magic" with my car ... I can't say enough positive things about this place ... customer service and quality of work is #1. Save yourself comparison shopping and just put their name and number in your phone .... It was a such a positive experience. Thank you !! read more

I've waited 6 months to write this review so that my first opinion of Magic Collision Center were correct. At that time my parked 2010 VW convertible took a hit from a stolen car and was considered totaled by my insurance company. It was obvious that only the driver's side rear quarter was damaged, but badly. Up to that time this car was cherry. I would not accept the findings of the insurance Company. I referred to Magic, spoke to Charlie and was told that he could repair the body and the damaged rear drive assembly to my satisfaction and for a fair price. Using all VW parts, the car was returned to me in perfect condition, physically and mechanically, totally restored. I was given periodic photos to keep me informed and up to date. It is still in perfect condition six months later. I highly recommend Magic Collision. read more

The guys at Magic Collision Center are wonderful! The drivers side rear door on my 2019 truck had been almost completely destroyed after an 18 wheeler fish-tailed my back door when making a left turn. When I picked it up today, the damaged door looked brand new! I couldn't be happier with the repair job they did. They were quick, communicative and very professional. They even cleaned my car for me! These guys go above and beyond. If you need a repair done, no matter how small or how large, look no further -- Magic is where you need to bring your car. Highly recommended and wouldn't hesitate to use them again. Thanks guys!! read more

I went here to get an esimate on some damage on a friends car. At first it was going to be close to 800 dollars for the entire repair and labor. After speaking to Frank Terrasi he had simply taken the car to work some magic and BAM! Fixed! No scratches, dents, labour costs, etc. I walked away incredibly happy with the hospitality of this genteman and whatever magic he does. When all was said and done, I walked away paying nothing for the repairs. Now I have nothing to pay but my immense gratitude and appreciation for this mans work. THANK YOU! read more

This is the best repair shop in all of New York. The customer service they offer is unlike anywhere else. I was continuously updated on the status of my vehicle while it was being repaired. I am incredibly pleased with the work they did to repair my car, and the extra effort they put in to make this experience as easy as it could be. I will be returning for any and all future car repairs. Steve is THE MAN and the entire team at Magic Collision are top notch! I definitely recommend Magic Collision for your repair work. read more

Do you want to repair your damaged car perfectly and make it new? This body shop is the right place. They are doing their job flawlessly. They are kind, honest, and professional. They fixed my Highlander, which was just a couple months old, REALLY PERFECTLY. I cannot find anything to blame about this shop. Also I was able to rent a car at a good price and very conveniently at Hertz which was across from the body shop. read more

My lease on my car is up in April and I needed some body work done. Dealing with Frank and Matt at Magic Collision made the hole process from getting an estimate, drop off my car and picking up my car efficient, easy and put me at ease with any worries I had. The two of them were very helpful and knowledgeable. I hope I never need work done on my car again, but if I do I'm going back to Magic Collision. read more

Boy, If I could give them 10 stars I would because this is the most professional body shop that I have ever worked with! Excellent attention to detail & customer service. Their color match & body work is the best in the business. They worked very closely with my insurance company to obtain a fair settlement so that the work could get done properly. Thanks Frank & Mat, your the best! read more

After I got rear-ended, I happened to go to this place on a whim. It was some of the best customer service experiences I've ever had by Edgar and the team. They took care of the rental and assured me that everything would be taken care by them. And it was. I would highly recommend this place to anyone who is a new driver or a veteran driver. A+ work! read more

I brought my pick-up truck to Bob at Magic. Bob was very receptive and accommodating as well as his crew. I have used other body shops before but I found Magic to be more professional and reasonable. They do flawless work. I highly recommend Magic Collision. I would certainly use them again. read more

If you need your car repaired go here! Edgar is so honest and so sweet. He walks you through everything and gives you the best price possible! I couldn't be any happier with the work that he did on my car. I will be going here again and I will be recommending my friends and family to go here! read more

I had such a wonderful experience at Magic Collison. The customer service they provide is outstanding. They repaired my door at a reasonable price and my car looks brand new. Thanks to the owners and Al for the great service and great job. I will highly recommend you guys to everyone. read more

Picked up my car from here and I couldn't be happier .. my car looked like it was fresh off of the showroom floor. Frank and Matt made the whole process so easy and painless. I will definitely be a customer for life !! read more

All i have to say is AMAZING!!! It's like i got back a Brand New Car. Turnaround time was unbelievable. HIGHLY RECOMMENDED... Frank thank you very much for the Beautiful work. read more

Great Shop! Edgar and Frank took all the stress out of the repair and claims handling after my accident. The car looks great and i would use Magic Collision Center Again read more

Magic collision did an excellent job with my car and were very fast. Highly recommended!