FUN STORE!! There's soooo much to look at. Also, there's a…read moredownstairs part of the store that's just full of costumes. The employees there were very nice, but there are only two of them with this big store. I understand that it's a very touristy kind of place, but I wish I brought more money. There are some really great quality clothes and costumes, and anything else you'd like to dress up with. I'm very happy with my purchase of the plague doctor mask!!!

I've frequented their main store in the Lithia Plaza for years. Always good fun to look for costume…read morepieces and it was one of the first stops for my teen son on our recent visit. So I was interested to visit the new 'costume shop' in the Railroad District that opened this summer to see what they had in stock. Renaissance Rose offers a variety of themed costumes you can rent or purchase. They have packaged costumes similar to what you'll find around Halloween at other retailers, but also some more interesting pieces. At this point their website seems to be pretty basic, so hopefully that will expand in the future. After visiting both stores, I think the main location still has the broadest selection of items for purchase. Especially wigs, hosiery and accessories. But, if you are looking for a more unique rental, then the costume shop is worth a visit. I was most interested in the hair pieces near the back of the shop.

Spent 19.99 wouldn't give me my stamp I have 100s of dollars here but won't be back again over a…read morepenny. Shitty plus everything is over priced in general.

I would expect the employees to help and not just sit and ignore me, But they're too busy playing…read moreon phone

Actually 4.5 this is an Oregon Company been around since 1973. Grand Pass Oregon to be exact…read more I have shopped this store for 30 years! Wowzer I'm old. Hahah I have a passion, for semi precious stones and silver, enjoy beading and decorating with stones.( Perfer natural products) They have everything you can think of and more. I get their catalog, and order online. They have all you need at amazing prices.Fun sales, classes. It's like a party when my box from them comes! Never a problem with products!

I am incredibly disappointed with Fire Mountain Gems. Not only did the beads I received look…read morenothing like what I actually ordered, but one of the glass beads arrived completely broken. I called customer service regarding the broken glass bead, and the interaction with a representative named Lydia was awful. When I tried to explain the situation, she told me she was confused about what I was saying. I patiently broke it down and explained it more clearly, only for her to act even more confused about why I was explaining it to her. Instead of trying to help, she became short, incredibly rude, and pretty much hung up on me at the end of the call. I expected much better quality and service from this company.

I placed an order online and paid for it with a plan to pick it up the same day. Shortly after I…read morenoticed some items on sale and placed another order also for pick up that day. looking at the orders I noticed my original ordered had been added to my second order and I had been billed 2times. I couldn't see how to fix it online, used "chat" finally gave up and called the store. after explaining my situation the young lady who answered said she could do nothing, she couldn't refund over the phone. a huge pet peeve with me. customer service 101, never say you can't help someone. I asked her if when I picked up the order and returned the item at that time wouldn't they be able to refund it? she back pedaled, got upset and I told her never say you can't help someone, always think out of the box. she could have offered that to me but she immediately said no. she hung up on me. nice. I got no notices that my order was being processed, was ready, I finally looked online and it was ready so my husband was able to grab it on his way home. Customer Service appears to be a lost art here at our local Michaels. Oh, and by the way, they give you a customer service number of 1 800 Michaels, it's Incorrect despite being given out by everyone and plastered all over their site. It's too many numbers. It's 800 Michael.

I love their frequent buyer points and their sales. I make Edwardian hats and I often find many of…read morethe embellishments that I need here at Michael's. Service is always warm, friendly, and caring, which I really appreciate. These folks go the 2nd mile I really love this store.

Friends and I were shopping while visiting in town. Some of them are quilters and wanted to stop…read morein. We were greeted as we entered. I was quite amazed by the size of the store. I like that it was very spacious walking in between tables of merchandise. As I walked around the store, I found a couple of ladies working in the middle section of the store and if this was a class going on. They did say that it was a quilt class going on. They had plenty of room in between each student. The store had plenty to offer, especially in materials. I have a sewing machine and haven't used it much and very much a beginner. Although I did not purchase anything, I did enjoy looking at the different themed materials they offered. The prices of some of the items I looked at seem to be average.. There is only street parking. The store is located on a very busy street.

Sewing machine trouble shooting. Experienced technician…read moreexplained the buttonhole foot issue was not a matter of mis-function but was due to the fabric I was using had an integral nap to the weave.

Great Selection but lacking Enthusiasm @ Party City in Medford, OR…read more What a store! So fun to be here and look around a bit on my way to finding party supplies for a special occasion. There were multiple staff members within close proximity to me, unfortunately I was neither greeted nor asked if I needed assistance. When I was ready to checkout, the line grew fast and many of us waited longer than necessary because there was only one cashier at the register. Eventually, another staff member stepped up right after the original lone employee was ringing me up. I observed no friendly customer service from staff towards patrons during my time here, which sucks because it's such a fun store...

My daughter was so happy she wanted to add this note herself:…read more Hi! I am turning 9 and me and my mom went to Party City and all The employees were very nice and one gave me a free balloon and Another Employee said I had good taste for balloons and they have amazing choices for selling so this is a thank you note for the great time in Party City I hope the people that I saw in Party City all read this review.

These guys are so friendly and helpful. I went in there to get pigment for coloring clay plaster…read moreon interior walls. There are so many selections of beautiful colors. And test the pigments to make sure they are non-toxic. It is also a great place to visit to see how the pigments are processed and packaged. Also I bought some non-toxic facepaints for costume parties. I plan to buy pigments in the future to use for clay paints. I highly suggest a visit!!!

From the owner: We specialize in eco friendly, natural, organic, Earth mineral and plant based fine arts and kids…read morecrafts supplies including: pigment powders, fine art oil paint kits, gesso, eco-solve, egg dye, wooden egg craft kits, childrens paint kits, face paint, and flag kits. We provide non-toxic art and craft materials that are free of chemicals, parabens, gluten, artificial dyes, preservatives, and other allergens. Our products are made with post consumer recycled, compostable, recyclable, and reusable materials and only the best ingredients.