Fair pricing very helpful would highly recommend for all the problems that come with owning a poolread more

Garrett did a great job with my pool opening. Great communication and I am really impressed. He was…read morevery professional and friendly to boot. He made it look easy - although it isn't. I'll certainly be booking him for all my future pool work and I strongly recommend him.

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!

I absolutely love these guys!!!!! And this service was cost efficient!!!!!! THANK YOU!!!!read more

A STRAIGHT AND HONEST "TELL IT LIKE IT IS" REVIEW!…read more Growing up in Brooklyn there was an old saying about people who are "Wanna be know it all's who in reality are totally inept, ignorant, lack any knowledge & expertise in their trade and then make totally buffoon inaccurate statements and then RIP OFF unsuspecting people and UNJUSTLY ENRICHING THEMSELVES! BOTTOM LINE.....Paul Romanelli does not know the difference between his rectal cavity from a hole in the ground" This review applies to Paul Romanelli a/k/a/ the owner of Paul Romanelli & Son Pool service Inc of Blue Point, NY incorporated in NY in 1999. DON'T EVER DO ANY BUSINESS WITH THIS PAUL ROMANELLI A SELF PROCLAIMED "POOL & SPA EXPERT!" His website has NUMEROUS misrepresentations and inaccuracies and my objective is that I do NOT want to see any other consumers getting "HOODWINKED AND RIPPED OFF"! LET'S REVIEW SOME FACTS: A) His Website claims to have "trained factory experts" for the spa brand "ENDLESS POOLS" which is UNTRUE! Even after I sent his telephone receptionist numerous pictures including the "brand" of the spa and pump along with the model #.......so after an exchange of emails over a week AFTER his visit he still had no clue of the model of the pump AND later blamed her (Sylvia) for this "miscommunication!" B) He verbally stated with his extensive knowledge he would be able to procure the same or comparable spa pump to get my spa "up and running" AFTER I GAVE HIM A $200 "GOOD FAITH DEPOSIT FOR A NEW PUMP" and I agreed to pay the balance upon completion of the project and then SCAMMED me a few days later by stating in writing he could not fulfill his promise since there were no parts available and then "disguised the $200" down payment as a "service fee" and then has the audacity to say he gave me a $50 discount! WHAT SLEAZY AND GREEDY POND SCUM BEHAVIOR since they state clearly on their website they provide FREE estimates and proposals! FACT: HE SCREWED ME OUT OF $200 AND ADMITTED HE WAS MISINFORMED BY HIS TLEPHONE RECEPCIONIST AND EQUIVOBACLY STATED IN WRITING "YOU DO NOT OWN AN "ENDLESS POOL" BRAND! IN REALITY HE HAD NO EXPERTISE AND THEN HE BELIEVES I SHOULD PAY FOR HIS MISTAKES AND MISINFORMATION???? A 'REAL MAN" WOULD OWN UP TO HIS MISTAKE AND REFUND MY MONEY! FYI: The ONLY compliment I gave him during our encounter that his telephone receptionist was very friendly and pleasant and requested I send lots of pictures of the "brand" ENDLESS POOL along with the name of the pump manufacturer which was NOT "WATSON" so I did praise her and then he "BRAGGED"... Sylvia works for a call center in Asia who takes calls and schedules my appointments for ONLY $1.50 USD per hour! BUT THIS SHOULD BE A CLUE ABOUT HOW "GREEDY HE REALLY IS" AND WILL OBVIOUSLY LIE AND CHEAT ANYWAY HE CAN TO MAKE A BUCK! C) Sends SEVERAL emails stating in writing that I do NOT own the brand "ENDLESS POOL" but a spa made by "WATSON" FACT: WATSON does NOT manufacture any pools or spa equipment! The"Brand" ENDLESS POOLS AND WATKINS PUMPS HAVE been produced in California by WATKNS WELLNESS Inc. of VISTA California! I have this all documented in writing along with a telephone log! D) When you read through his website or Google pages there are various statements about how many years of experience he has, one says 26 years another 27 years and another 34 years so which is it????? THIS STATEMENT FROM 1996 IS A FARCE! "He rebuilt his own pool, expanding his practical knowledge." Practical knowledge of what? Expertise in NOT knowing who all pool/spa pump manufactures in the industry are located? OR gaining the knowledge of SCAMMING pool/spa owners? E) After getting SCREWED out of $200 I then took some time to research pool and spa pumps in more detail and after spending 44 minutes on the phone with the actual spa manufacturer located on the existing pump they were so kind and informative and provided me with detailed information on every aspect of my "Endless Pool" brand and even confirmed in writing my serial # was on file and in FACT was an owner of this brand and within a week had the replacement pump delivered to my doorstep, so I personally gained MORE knowledge in 44 minutes about pool/spa pumps that Paul Romanelli claims to have gained in 26 or 34 years or whatever BS years he claims! Now it's only a matter of time that this outright scam will be exposed to numerous state and local consumer agencies and then for the "icing on the cake" will be when eventually will seek a judicial remedy in a local court of law and will donate any damages that I will ultimately will receive to an NYPD charity I endorse! Would you swim in a pool filled with slimy pond scum and bacteria??? GIVING YOUR BUSINESS TO ROMANELLI &SON POOL SERVICE WOULD BE THE SAME! So share this review with all your fellow pool/spa owners and DO NOT DO BUSINESS WITH ROMANELLI & SON POOL SERVICE INC!

Worth Reading: I have been a pool owner for 16 years and a…read morecustomer of Leslies Pool Supply in Commack. I had a problem this year (for the first time ever) with my pool holding chlorine, where after 2 hours of shocking (Using Leslies Power Powder Plus, which they say is the best you can get), the water registered ZERO free and ZERO available chlorine. Leslies tested my water and all other readings (CYA, TA, CH, ETC) were fine. They tested for Nitrates (Something I had no idea about) and told me it was 30 ppm and I had to drain 3-4' of water from my pool to dilute the Nitrates. I mistakenly listened and did this, causing me to have to re add stabilizer and calcium hardness up (over $200 worth), at my expense, not to mention the expense of adding water. Shocked my pool again. ZERO Chlorine after 2 hours! They now suggested that I drain the entire pool and refill it. I THEN WENT TO CHEMEX in Smithtown for another opinion. The owner, Charlie, suggested I try his liquid chlorine before doing another thing. He said my pool calls for 2 1/2 gallons but "just use 2 gallons" at a cost of $10... Low and behold, My chlorine held for 15 hours already. The problem was that, in my opinion, Leslies chlorine that I was sold, is sub par. The water was fine. I do not blame the young kid who tested the water. I blame Leslies "training" and questionable "methods of operation". I highly recommend Chemex in Smthtown. The owner is an honest, straight shooter, his staff is competent and properly trained, and his ELECTRONIC water testing equipment appears to be far superior than what I have been subject to elsewhere. If you want honesty and a fair experience, look no further that CHEMEX , 400 W. Main St, Smithtown.

My daughter's car broke down on her way to work today. The owner of this pool supply store came out…read moreand RATHER THAN ask if he could help her in any way, he told her to move her car because it was affecting his business. Mind you this was before 9 o'clock in the morning. When she asked how she could move it if it wasn't operating, his response was to put the car in neutral and push it. This so-called human has no idea what my daughter's physical health is, nor does he care! If that is the kind of so-called human, he is then perhaps you should think twice before doing Business with him.

John Joseph Custom Pools did a phenomenal job from start to finish. I'll admit I'm not the easiest…read moreperson to work for but the office staff stayed professional and always addressed any questions or concerns that I may have had. The team worked hard and kept a clean work environment which I was happy about. Everything that they said they would do they did, and all in all I'm very excited to finally have our pool in the yard. This was a huge purchase for my wife and I and we are very happy that we ended up going with John Joseph.

Last year our filter broker and we got a new one through the guideance of John Joseph. Come this…read moreyear the pool was not getting clear. Had a Hayward rep come out who confirmed we were sold the wrong size filter. However even though it's under the 1 yr warranty John Joseph will not accept it back or credit us.

I hired him to set up my above-ground pool in 2024. Before the installation, I specifically asked…read morehim to place it in the middle of the yard because that area was flatter. Instead, he insisted on putting it in a different spot, assuring me that he had leveled the ground and that it would be fine. The pool looked okay at first, but it only lasted one season. Last year, the liner ripped, and I initially thought it was my fault. This year, I had another pool professional come inspect it, and they immediately pointed out that the original installation was done very poorly. They found that there were tree roots underneath the pool that had continued to grow, causing the ground to become uneven and the pool to lose its level. I was also told that the area should never have been used in the first place because of the roots. I trusted his judgment when he assured me the spot was properly leveled, but it turns out that wasn't the case. While the pool may have looked fine initially, the poor placement and installation ended up costing me a damaged liner and additional repair expenses just a year later. I would not recommend this service based on my experience. If I could give a 0 star;I would.

Franco, You have not kept your promises of fixing my pool…read morefor several months now. Now you have been avoiding my calls. Do you do this to all your customers? More than half the amount of pool repair price was paid to you last year but you have not done anything. Do you really intend to perform the work or I should seek legal action? Naresh Sharma

Ray Sr. And Jr. Have been servicing my pool for 4 years and have always provided top notch service…read more I would highly recommend them to anyone on the Island. Great family business.

Not to happy about service pool is dirty after service is done and water turning green due to…read moreallergy and then when I confronted the owner he told me to find a new pool service

Joe and his staff are amazing! Do not go anywhere else especially for your robot maintanence…read moreneeds. They are incredibly knowledgeable and professional.

Very wide selection of pool supplies and an authorized service shop for Dolphin pool cleaning…read morerobots. They are so knowledgeable and helpful with everything, but in particular for me made the purchase and service of a Dolphin robot an informed and smooth process. They really stand behind what they sell, and are more helpful than the actual company that builds the robot. Helped me sort out some issues after purchase and I am totally satisfied with how they handled everything. There are several pool supply stores closer to my home, but I will gladly make the trip to Dolphin Pool Supply because they are so good. Highly recommend!!