Update: 18 days since vehicle was picked up. Hopefully delivered this weekend, bringing saga to an end. Jay at Magic Trolly reached out after my 1-star review, but even after reconnecting, all apologetic, we still must self-advocate: we follow up for updates....no outreach or sign of interest in "seeing us through" to delivery. If we had gotten even a little of this, any ownership of the transaction or professionalism, I'd be calmer. At this point they should be paying us....never again. read more

Magic Trolly Transport - Finally arrived...dusty but in great condition, after 19 days. - Vehicle Shipping Near Me - New Rochelle, New York

Priced well. Always in communication. Delivery went better than expected. Highly recommend. 20 stars. Out of 10.

Look no further if you are looking to ship your car! The service is EXCELLENT and very responsive. I shipped my car from NYC to San Antonio Texas. The price was very reasonable. Everything was explained clearly, and the whole experience went smoothly. Jay made it extremely easy to accomplish this shipment. My car arrived in perfect condition. I recommend this company if you want a stress free experience! read more

Magic Trolly Transport - My car arriving safe and sound! - Vehicle Shipping Near Me - New Rochelle, New York

Great service and prompt pick up and drop off ... Will be using again when it's time to come home

Pleasant young man and took the time to explain to me how the trucking industry really works, and thus what I should expect. overall good service and quality. GT read more

Do NOT use this service. Jay hired an incompetent subcontractor who got stuck in our driveway and ended up demolishing our yard trying to get out. Neither Jay, nor the subcontractor, would make good on the damage, and it ended up costing us over $3k. So, if you want your car delivered by someone who causes damage to your property and won't take responsibility for it, Magic Trolly is for you, otherwise stay away!!! I don't want anyone else to have to deal with this type of horrible experience. read more

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I shipped my disabled SUV from Brandon Florida to Cape Coral Florida with Magic Trolly for $225 after getting quotes for towing around $650. I had never shipped a car before. I put the request into a search engine and got bombarded. Jay was the first that called my phone, and I decided to pick up. He was very friendly and gave me his estimate of $225 which I was shocked by, since towing was so much more. I continued to get estimates online and by text - some which were around $125 when I called, and spoke with one of them, they had called themselves David over the text, but when they picked up the phone there was no David, but an Indian speaking in a thick accent. When I asked for David he pretended to get someone, then came back on the phone. (Not getting my business- I moved on). Another $150 quote that came in went up to the $225 price when they believed they might need to use a winch to get my SUV onto the truck. I decided not to bother and just called Jay back. He didn't jack around with adding and subtracting things. He had just given me the estimate with the car being disabled. I was tired of the hassle trying to figure out if these shippers were good for their lower price, and called Jay back and took his offer. He estimated picking the car up in the morning the next day, and arriving before 11. Being skeptical and careful and wanting to read the contract and terms I was agreeing too, Jay did not have any written contract, or any guarantees written out to send me, but he assured me and stayed on the phone for a 1/2 hour (as I questioned him about his business), that if anything happened to the vehicle, or if the truck driver damaged something, he would make sure it was taken care of, and assured me the drivers are required to have insurance. I believed him when he told me his stories of actually having to stick it through with a customer when a driver did massive damage to their yard. What he explained is that this shipper business is as a broker, all these companies shipping cars are working with drivers and that's why times can change etc. I did an online credit card deposit of $100 (again there was no contract or guarantee that I could see, other than his word, and I just perceived him to be an honest, hard working American that wanted to make his business succeed, so I let it go.) The next day, around 8:30am, the driver called me (before Jay did) and was there at the mechanic's to pick up the car. He had a thick accent and a foreign name, and I struggled to understand him, but we figured it out and he got the car. Jay called right after the driver did, to tell me the driver was on his way. Jay had estimated the day before that the car would arrive before 11 but when the car didn't arrive before 11, I was a bit concerned (though I wasn't in any rush- just wanted to know what was going on.) I called the driver to find out and he called back right away, and explained he was doing other drop offs in Venice before getting to me. (I wish I had known that ahead of time- but I was glad he had called me right back, regardless.) He estimated between 2pm and 3pm arrival. Sure enough he arrived around 2:30pm. He got my SUV off his truck, was friendly, received my cash deposit of $125, and was about to leave, but I asked for a receipt. He acted like that was a rare request, went back in the truck and then gave me a print out of a "bill of landing" but barely filled it out. There was no actual receipt/signature/ guarantee/ warranty etc. Normally I don't like not getting receipts and warranties and guarantees, but I let it go, as the car had arrived safely, at a much cheaper price than towing, and I believed Jay from our half hour conversation, that he would be available if something had gone wrong. I texted him I would leave him a great review, and had some suggestions for his business to make it better (Like receipts and written contracts.) Also I assumed the time he gave was an exact time...perhaps a window of time would be better for an estimate- but again the driver was fantastic calling me back right away and giving me a more proper timeframe. Overall, If I need to transport a car, or have a friend that needs that service; I will definitely recommend and call him first for sure! (I saved his business in my cell contacts). Interacting with him was a pleasure. For shipping a car for the first time in my life, and the learning curve that it was; I'm glad Jay's Magic Trolly service was who reached out to me first. read more

Jay was great. I called at the last minute to get my car shipped from NYC to Dallas, and Jay and his team made it possible. My car was picked up and delivered on time. read more

I originally decided to use Magic Trolley Transport after finding it on Google. My car was listed and I was bombarded with companies who wanted to assist in shipping my car. I decided to work with Jay and the driver he said would take the job. There was an $150 deposit paid online to secure the driver and then I paid $705 cash to the driver when my car was delivered to me in Texas, coming from Michigan. Although the driver was supposed to deliver my car on a Wednesday and it came in on a Saturday, the process was relatively seamless. Jay was extremely responsive and helpful. read more

They moved my 2011 Nissan Sentra from Georgia to California for a reasonable price and Jay was really responsive and great in all stages with me. I remember I always used to find very expensive and spam companie, but I only selected him and everything was great. My car came to me safe. I have 4 stars because it only got delayed, and i didn't receive it in my new location ok time. I also have to mention that Jay was very flexible with me in the payment. Thank you so much! read more

Jay went above and beyond and provided great service and communication. I highly recommend Magic Trolly Transport!

I contacted several companies to ship my car from Indiana to Phoenix and ended up selecting Jay at Magic trolley, Big Mistake. After discussing my needs, he verbally quoted then emailed me his $900, quote to which, we arranged a pick up date. He said he'd reach out to me when as the date draws near. The night before the arranged pickup, I still hadn't received a call or heard from a driver so I contacted Jay asking what's going on. He said he'd call the driver and get back to me. He called me back stating I have good news and bad news. The driver will be there in the morning, but the price is now $1400. I couldn't believe it. After discussing this he suggested I wait 2 weeks and the price will go down. No Way, I am not waiting until my deadline date so he can charge me even more. He texts the next day and said he'd do it for $1100 then later he said $1050. I have text and email to prove my complaints. Don't trust anything jay from Magic Trolley says. Stay away read more

the rep I spoke to not only lied about the service but kept changing the price, trying to talk over me and kept lying about the service. when I called him out on it he said "good luck shipping your car because I don't want to" and hung up. instead of answering my questions he got frustrated and started talking to me like I'm his child, conveniently "tough guys" like to do this thousands of miles away. I'm a disabled veteran and all I was trying to do was get accurate information for my car shipping details, and this clown would not be professional for a couple minutes to even hear me out. would never recommend this service to anyone, if this is how you're going to act before I even spend any money I'd hate to see the condition my car would have arrived in. Pathetic. read more