Updated review: this business is under new ownership as of 2025 and the local neighborhood feels are gone. This is now just a business operation. Example: Mr. Lee (prior owner) used to let his neighbors have packages delivered there (set down off to the side of the lobby) so customers could retrieve them with their laundry. The new owner decided to refuse UPS drops but didn't inform the neighbors- just refused delivery. They also are just generally not welcoming. Laundry is done off site so there isn't much of a reason to choose them now. read more

I came here to get a pair of jeans hemmed, and I wanted to keep the original hem. I called ahead of time and the man told me that they can do it, but that it would be more expensive than a regular hem. This was fine with me as I wanted to preserve the original hem on this pair of Levi's. When I went to pick it up, I tried the pants on and while the length was fine, I noticed that the actual hem job was pretty shoddy. The inseam and out-seams of the pants don't match up to the seams on the original hem. Not to mention that the original hem in general just isn't integrated into the pants to look original. I tried explaining this to the man and asked if he would be able to fix it. He got very defensive and started yelling at me that it didn't matter because it was at the bottom and no one would see it. This made me frustrated and I explained to him that as I was paying for a (more expensive) service, I expected a quality job and if they weren't able to fix it, then could I get a discount? Well then he started yelling at me that I'm the only customer who's complained and asked for a discount in 20 years, that keeping the original hem is hard, and asking me if everything I do is perfect. Honestly it was shocking. I've never experienced such bad customer service. He offered no solution to the problem, didn't offer to fix it or give me any discount. I ended up paying the full amount for a shitty job. As someone who has experience with sewing, I don't think that this was a difficult ask, especially for a tailor that's been around for 20+ years. Honestly I think if I had a sewing machine, I could've done a better job. I think he honestly thought I wouldn't check to see the quality of the work and he could get away with it. read more

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The people who work here couldn't be any nicer. Their hours are decent and they have a very fast turnaround. I have gotten my shirts done at other places and they sometimes chip buttons on my shirts. This place only charges $1.75 a shirt and they have never damaged any clothing. They also do tailoring but I have never used them. On a side note, I think if you live in the neighborhood and are worried about packages getting stolen, they will accept the packages for you. I am not sure what they charge but they are very convenient. read more

I dropped a dress off on a Monday needing to be altered as wwll as possibly a cleaning. I asked if it could be done by the coming Friday which would to my understanding mean before Friday I was told yes and in all honesty the cleaning would have been nothing it could be done by Thursday afternoon. I called on Wednesday to check on the dress and was told I needed the dress on Friday which I then repeated my original request asked it to be done by/before Friday the man then laughed and said ok call back tomorrow. I called again Thursday as soon as I asked about the dress the man got upset told me I said I needed the dress for Friday morning and ask why to I keep calling and hung up God willing the dress is ready today for my daughter's high school graduation tomorrow morning I only went to this cleaners because it said they were good quick and reliable never again will they receive my business read more

I have been using Magical for nearly 5 years. They are the nicest people. Turn around is very fast... basically, whenever you want it, you get it. They regularly do my tailoring- I've had sleeves taken up, pants and suit jackets taken in and hems. My wife has used them to shorten dresses. We have always been pleased. They also do a great job of cleaning and shaving sweaters... when sweaters get fuzzy/pills, they can make the sweater look like new for like 5 bucks. I cannot speak highly enough about this place. If I ever move out of the neighborhood, I would drive out of my way just to go to this place. read more

I needed two dresses altered and I got a recommendation from a friend to use this place. When I first walked in they were very friendly and I felt very comfortable there. I had two dresses altered and the prices were not bad at all. They did a great job! The woman, I believe her name is Lee, was super friendly and the man that works with her was as well. He even walked outside to stand by my car (which I had left parked illegally across the street to quickly run in) and keep an eye on it for me. This was the absolute best customer service. I WILL be returning! read more

A good tailor and dry cleaners is a must for anyone who wears business attire to work. I've tried a few around the city, and so far, Magical is the best. It's owned and run by a very pleasant husband and wife team. They can be quick if you need (1 day for a suit), but generally take a few days to complete dry cleaning. Timing on any tailoring can depend on the item, but they do a good job and my clothes always look good after I get them back. read more

They just don't get any nicer than this! We just moved into the city and used Yelp to find a good dry cleaning service and tailor. We think we hit the jackpot! read more

I recently moved to the Society Hill neighborhood and was in search for a dry cleaning and tailoring service close to my house, as I have loads of clothes in need of dry clean. I was glad to find this place and see that it has good reviews. However, this has been my worst experience with dry cleaning in Philadelphia. First time, I took a few of summer shirts and some linen pants. Pants were cleaned fine, but one of the shirts had some weird discoloration stains, and another one had a coffee stain left on it. Who would wear an ironed shirt with a stain on it? Not sure, but I guess professional dry cleaners know better. Things happen, so i didn't take those items back, it was only $2+ for a shirt anyway, so I decided to give them another chance. Second time, I took a few sweater dresses and some pants, and also a shirt. This shirt also had some stains on it, but I pointed it out during drop off, and it was cleaned fine. For the pants, I asked to do crease on one pair, and specifically asked no crease on two others. All the pants came back with crease, including classic 5-pocket jeans... Seriously, who wears classic jeans with a crease?? Again, I don't know, but who am I to question professionals. For the dresses, they came back with sweat smell. This time, I decided to take those items back. The owners reluctantly agreed to redo the jeans with no crease, but proceeded to inform me that the sweat odor will not come off during dry clean and it was my fault that I kept the dresses in the closet since spring. Well, first, I wasn't born yesterday and cleaned my sweater dresses from previous season before, never had a problem with odor. Second, why didn't they bother to inform me about that before they took my items for cleaning and charged me for them? Or didn't call me when they inspected them further and realized they can't clean them? Why would i need dresses that smell like sweat? Again, that remained a mystery for me. You would think they offered me a refund? Nope. So I took my items (including the jeans) and left. Never again... Don't get me wrong, I'm all for supporting small businesses, and the owners are nice and friendly (unless you have a problem with your order). But I don't see a point in paying for dry cleaning that leaves my clothing still dirty a week later. Waste of time and money. read more

Nice people who do a nice job, but beware they loose clothes and sometimes ruin them, ( they did make up for ruining my blouse) but insisted I didn't drop off a jumpsuit... CHECK your tickets!!! The article of clothing they lost of mine was on a pink slip!!!!!! read more

THE nicest people. Always friendly, fair prices, and fast. What more could you ask for? Highly recommend, especially for those who are new to the area and are looking for a new place to have their dry cleaning done. read more

The best cleaners. I moved to a different neighborhood a few years ago but after numerous bad experiences with other cleaners, I had to come back to Magical. They are incredibly nice, professional, courteous -- and treat my clothes better than any other cleaners. read more