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    Magnetic Resonance Imaging Centers

    5.0 (1 review)
    Open 6:30 am - 6:00 pm

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    7 years ago

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    South Bend Clinic - The South Bend Clinic

    South Bend Clinic

    2.5(6 reviews)
    1.7 mi

    Went to get a redraw done of my kidney function panel today...I had several lab orders and…read morespecified 3 times we will only be doing the kidney function panel labs....get the results back...girl runs the lever function panel....time to go back to anatomy class...how do you not know the difference between hepatic and renal and work at a lab? Now I have to leave work early again just to get labs done again....literally just shaking my head

    I called The South Bend Clinic Dermatology Department to ask a very simple question: whether they…read moreoffer a specific laser treatment for a small skin cancer lesion that was recommended by one of the most prominent integrative cancer specialists in the country. Instead of receiving an answer, I was transferred between departments multiple times, eventually required to create a patient chart, and then told to wait several days for a response. When I called back, I discovered that my question had not even been communicated correctly. The staff insisted that I schedule an appointment so their providers could recommend a course of treatment. However, I already knew the treatment I wanted to pursue and was simply trying to determine whether the clinic offered it before spending time and money on an appointment. After multiple calls, someone finally sent my question to the providers, and I was informed that the treatment I was seeking was not available. However, without being able to speak directly with a provider, I had no way of knowing whether they lacked the specific brand of laser I had asked about or whether they did not offer that type of laser treatment at all. When I then asked what laser treatments they do offer, I was met with a rude and dismissive response that this was not the question I had originally asked, and no effort was made to help further. Patients should not have to jump through hoops simply to find out whether a clinic offers a specific treatment. The lack of communication, poor customer service, and unwillingness to provide basic information convinced me to cancel my appointment and seek care elsewhere.

    Oak Street Health

    Oak Street Health

    1.3(4 reviews)
    2.3 mi
    Established in 2012
    Available by appointment

    My experience with Oak Street Health started out well. I had been seen there twice, and I had no…read morecomplaints about the medical care. They even offered transportation through my insurance, which I appreciated. Unfortunately, everything changed when I needed a simple university medical form signed so I could start my next semester. I was told they would not even consider signing the form because I had missed a wellness visit and needed to sign additional paperwork first. They said this was "policy." I then asked if I could simply email the university form to the office. I was told no--they would only accept it by fax or if I brought it in person. Since I don't have access to a fax machine, I took time out of my day to drive to the office and hand-deliver the form. After I arrived, I was told there was no chance the form would be signed that day. I even asked if the doctor could review it between patients, but the front desk immediately said "absolutely not" and would not even check with the provider. It felt like the decision was made without any willingness to help or explore a reasonable solution. To make matters worse, calling the office is frustrating because you reach a call center instead of the clinic directly, making it difficult to resolve simple issues. What should have been a straightforward request turned into multiple wasted trips, phone calls, and hours of my time. I ultimately decided to establish care with another provider who was more responsive and willing to help. I can't recommend Oak Street Health based on my experience. Good medical care should also include reasonable communication, flexibility, and respect for patients' time.

    Not good!!! I left and went to the dr I had before them. They cannot keep doctors and the ONE…read moreDOCTOR they had couldn't cover the services it was many months I still didn't have a doctor I had been sick for six months I'm 73 finally my present dr told me to go to ER which I did and was there in the hospital almost a week no thanks to Oakstreet Health.

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    Magnetic Resonance Imaging Centers - diagnosticimaging - Updated September 2026

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