5 Stars all the way. Both my experiences with Daniel Wright Plumbing have been outstanding. Here…read moreare the highlights: 1. In an emergency, he called me back within minutes. So grateful for his service. 2. In a non-emergency, Danny came through with a game plan and a quote to replace our aging water heater. Scheduled the next day, he texted to give us a heads up of when to be home, and then took care of our old water heater and hooked us up with a brand new 10 year unit. Such a pleasure to work with. 3. In every touchpoint, he came through not only with skill, expertise and experience, but he educated us on how the process would go and what to expect. Peace of mind. Super efficient. Wonderful service. Great guy. Highly recommend!

I bought a top floor condo in a house built in the 1880s. The plumbing is "quaint" to say the…read moreleast. I wanted a washer/dryer in my unit. All previous owners went down to the basement to do laundry. I tried 5 different plumbers and Daniel Wright was the only one who agreed to plumb in a ventless dual unit for a reasonable price. He did an outstanding job very efficiently. I have used him for so many other things, including installing a new water heater, and a range of other major and minor fixes. He is always responsive, prompt, cheerful, extremely knowledgable and his prices are very fair. I've owned many homes in my life, in many places, and have worked with other plumbers in this area. I know I found my North Shore plumber and am very happy to recommend Danny unreservedly.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

Andre came on the same day we called (within a few hours, actually) and fixed a nasty and…read morecomplicated blocked drain issue. He was clear about the problem, explained it well and knew his stuff. In spite of the issues and awkwardness of our current plumbing, Andre did not give up and persevered with the blockage (between the bath and the sink) until it was finally resolved. The price was very fair especially considering the effort and mindset needed to resolve the problem. Wouldn't hesitate to call this company again - very grateful for a good and positive outcome to a nasty problem. Thank you, Andre for your patience and hard work.

This is a company should do classes to show other companies how to do business…read more outstanding operation. I called got the answering service and within 15 minutes I got a call back to set up an appointment and within two hours they were at my home did the job. the technician George was outstanding cleaned up after he was done shook my hand thanked me for my military service and that was it outstanding company.

First time after fifty years in our home we needed service like this. The initial phone answer was…read morefactual and complete and a few hours later their very experienced technician was here. An hour later the problem was resolved with an added clean out to the street. Paid on AMEX after the work was done,. There man left with all both repaired and tidied up. Because this was clearly a clog at toilet,at lowest level in the house I think we made a good decision to call them, rather than our usual plumber. I know enough to see that it was not a mechanical issue with the flushing parts

Paul is a great plumber. Timely, no mess. Changed rod and…read moredid flashing. Inspected whole system and found leak in liner. Fixed it also. It is nice to know plumber you can trust.

From the owner: Volksheim Home Improvement in Salem, MA offers expert home repairs, remodeling, and upgrades for…read moreresidential properties with quality craftsmanship.

water heater started leaking Friday night. was able to get…read moresomeone out first thing Saturday morning. Ryan was great, tried to keep my carpets/bathroom clean as much as possible and was patient in discussing my options and answering my questions. Surprisingly was able to get an appointment for install on Monday. Jared was also great. Definitely appreciate the small details and concerns to keep the carpet clean like hand carrying both the old and new water heater up 2 flights of stairs. Between the quick response/scheduling time, clean workmanship, and fine attention to detail, happy to say the leaking water heater experience felt less chaotic with 128's help! Total turnaround time, Friday 11pm to Monday 4pm hot water up and running!!

I called 128 Plumbing about one cracked drain pipe. I was told my entire house needed to be…read morerepiped. The estimate (#435094323) was $30,275 to demo every wall and ceiling necessary, disconnect first- and second-floor bathrooms, toilets and sinks, and replace the main stack. That was presented to me as the only option -- no alternatives, no phasing, nothing. And it did not include the roughly $6,000 I'd need to close the walls back up and reinstall fixtures, or the ~$400 roofer I'd have to hire and coordinate myself. Their own estimate puts the hole repair on the customer in writing. All in: nearly $37,000. Meanwhile my first-floor tenant was told she couldn't use her bathroom or her kitchen. When I hesitated at the number, I was told that at least if I sold the house I'd "have retail value." That's the line that made me stop and get a second opinion. Thompson Plumbing came out, found the actual leak -- old hubbed cast iron serving the kitchen -- and repiped it. $2,995. My final invoice was $3,420, and that included an unrelated frost-free silcock I added on. My toilet was fine. My kitchen sink was fine. My tenant's kitchen and bathroom were fine. Not one wall was demoed. Same house. Same leak. Ten percent of the price. I'm not going to speculate about why the two assessments were so far apart. I'll just say this: if 128 Plumbing tells you your house needs a $30,000 repipe, get a second quote before you sign anything. I nearly didn't, and it would have cost me thirty-three thousand dollars I did not need to spend.

Mike put a new water heater in the basement. He is very professional, came when scheduled, and did…read morea nice job. I am going to contact him to uninstall the old dishwasher and install the new one. Highly recommend him.

Mike is a true professional and completely saved the day! We discovered a basement leak on Memorial…read moreDay and were worried we wouldn't find anyone to help on a holiday. Mike came right out to assess the situation. He quickly diagnosed the issue as a problem with our heating system condenser. On top of his expertise, he has excellent customer service and is incredibly responsive and reliable. Highly recommend!

Terrible. Would not hire under any circumstances. Goes back on his word and acts like a child…read more Offered to pay for sillcocks that were damaged during construction. He told me "no I will make you whole, no charge, don't worry about it." About 2 months later, he had a falling out with my contractor about payments and threatened me with a lien if I did not pay (illegal). When he realized he's not a lawyer and couldn't do that, he then sent a bill for the work he assured me he would do for free. Would not return calls or emails and deferred everything to his poor secretary who had nothing to do with the situation. Pathetic. Don't hire them. A call back would be nice John.

Their plumbers seem great. Mike is definitely an expert in his field and goes the extra mile to do…read morethings the right way. John also clearly knows what he's doing, but as the business owner, seemed rushed to get in and out and I don't think his work was as refined as Mike's. My biggest issue with them is their office staff. They do not return phone calls or emails, no matter how urgent or what the subject is. It took me about 10-12 phone calls just to pay them. Unfortunately, about a week after the project finished, we started having issues, most notably a leaking dishwasher and frozen pipes. Despite several calls, I never heard back from them. I fixed these issues myself, but considering I paid a lot of money for their services, I wasn't happy about this. I also worry about other quality issues propagating. Price seemed high, but my GC insisted on them. Getting them on the schedule was difficult and we saw project delays as a result.

Always looking for a plumber we can rely on, and so far, so good! Jack is a nice guy who is skilled…read morein his trade. Seems honest, too. We'll call him again.

From the owner: JD's Plumbing and Heating provides a full range of heating and plumbing services in the North Shore…read moreand greater Boston, MA area.

We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!