A family owned business with the greatest customer service you can ask for . They go above and…read morebeyond to help new and old clients and I say this from experience! I Highly recommend this insurance agency because no one with tell you how it is and make sure it benefits you the best way possible !

I've been a customer here for 12+years and this agency always provides with excellent customer…read moreservice, they took the time to get me the best insurance for a good price. Looking forward for some more years of awesome service.

Title: Do Not Trust Fred Loya -- They'll Take Your Money and Abandon You When You Need Them Most…read more Rating: I've been a loyal customer of Fred Loya Insurance since 2019. I paid my premiums on time every month, believing that if something ever happened, they would have my back. I was wrong. Recently, my 2024 Chevy Trax SR2 was involved in an accident. Instead of helping me repair the car, Fred Loya declared it a total loss -- even though the damage was mainly to the rear suspension and clearly repairable. They made this decision fast and without giving me a real say. It felt like they were just trying to get rid of the claim and pay out as little as possible. Now I'm left without a car, stressed, and stuck in a mess I didn't create -- while they still took my money for years. They showed no care, no support, and no willingness to help me in my time of need. I feel betrayed and completely let down. If you're thinking of signing up with Fred Loya: Don't. They will gladly take your money, but when it's time to help you, they will do the bare minimum or nothing at all. Their practices feel predatory. This is not protection -- it's a scam. Avoid Fred Loya at all costs. Protect yourself. Get real insurance.

My policy got cancelled and they raised the price on me because i didn't pay it in time that part I…read moreunderstand but what I dont understand is why would they automatically charge you 40$ for roadside assistance and not tell you. I been coming here 5 years and I just found that out. you have the option to remove it. San Pedro Fred Loya. Also that was for a 6 month contract. If you pay month to month they charge 10$ automatically for roadside without telling you

Pretty cool place nice freeway not to bad to drive to pretty cool to take photos too niceread more

This place sucks i dont recomend it! They had me waiting for 30 minutes i just got up and…read moreleft!!

They always have attitude, rude and act like they dont want to help you. Except one lady there, she…read morehelp me right away. She was helpful and nice. The rest of the employees are just unprofessional and rude!

I am sorry but ! This people is very unprofessional . I am not the type to post any bad reviews …read more I call this ladies working today Tuesday 6 of April . After she answer and put me on hold for 15 minutes I called her back she put me on hold again , So I called her back she say she is busy doing a commercial account and she doesn't got time for me . I asked her to speak with her manager she say manager will call me back in 15 min . Is been over 2 hours I still haven't receive a call . DONT GO HERE PEOPLE STAY AWAY THERE IS BETTER BROKERS IN THE MARKET . Muy mal servicio Muy mal trato honestamente , he sido cliente por un año ya partir de este mes mejor firmaré contrato para cerrarlo es lo que pasa cuando uno acude a estas empresas mal establecidas Qué lástima .