I've had an excellent experience working with Rebecca Robertson at Progress Residential. Rebecca is…read moreprofessional, responsive, and truly goes above and beyond to help her residents. She communicates clearly, follows up quickly, and genuinely cares about making sure things are handled promptly and with care.

Progress residential was the worst possible choice in Tennessee. It took them 15 times to fix an…read moreac, on top of all the headaches of calling to complain and ask for a supervisors to return my issue calls. They just kept closing work orders and not resolving the issue of upstairs getting upwards of 90 degrees. Then the only offer was $200 . Then when i wanted to terminate my lease they said I could with 60 days notice. and when i finally departed i was charged security deposit of $3k and then they wanted to charge me for clean and paint on top of keeping my security deposit. I have written and called to complain and give them opportunity to make right and they explained how I didn't follow through with contract when they are the ones that had me Move out early because they rented property. So they are double, triple dipped! Sad to have been a part of this horrible organization and experience. I feel as though i should have not paid last month just to get my money back.

We had nothing but problems with this property management team from the beginning, which would…read morenormally deter us from renting from such a company, but being in a desperate housing situation, we really had no other option. Now they are withholding our entire deposit and charging an additional fee for prior damage and disrepair that was obviously present before we even toured the townhome. The damage is even in the photos we viewed when presented with the rental, which we were assured all would be cleaned and handled, but was in fact not. We left the townhome in better and cleaner condition than was given to us and yet they still maintain that we owe for damage and beyond reasonable wear and tear. I couldn't leave this rental fast enough. the entire one year lease was utter torture and we were not happy in the least, there was undisclosed mold that made us ill, broken faucets, toilets, air conditioning, the list goes on and on. The unit was not cleaned before we moved in, as was promised. The cleaners had 5 days before we moved in to clean but came on the day we were to take possession and we were literally moving our belongings in and they proceeded to deny cleaning because they don't clean with residents present, mind you, we had no notice or forewarning of any of this, so it was confusing and frustrating to say the least. We have documented all damages but little good that does you in a state where your only protection as a renter is to take them to small claims court, which I'm sure they're very well aware of and are capitalizing upon. I highly recommend you do anything in your power to avoid this property management agency, they will straight up steal from you and ruin your credit profile.

This is by far the worst property management company I've ever dealt with. My back door was broken…read morefor over a week and a half, creating a fire hazard and preventing me from using my yard. My laundry machine literally started burning, and no one ever came to check it for safety. It is still broken, and all I ever hear is "someone will call soon," but no one ever does. My power went out for over 16 hours, and instead of treating it as an emergency, they refused to pay the emergency fee, leaving me without food, air conditioning, or Wi-Fi. Every time I ask to speak with a supervisor, my coordinator promises a call back that never happens. This has been the same excuse for weeks. They are negligent, unprofessional, and completely irresponsible. Avoid this company at all costs.

Lease singing was very knowledgeable! Very excited to build a relationship with this property…read moremanagement company. They have been great so far!

Update Feb 2026: I have an update to my review- months later…read moreand I have still not received my security deposit. I was told at the final walkthrough with leasing agent Latasha (which I fully recorded) that I would get my deposit back and apartment was in good condition. When I went back weeks later I was told again that it was lost in the mail. Then, was told I never was never supposed to get one and was sent a scam of a receipt- it was not itemized and did not include any actual costs or vendors, and it conveniently added up to the exact amount of my deposit. I also reached out after I was asked to in my previous review and never got a response at all. What they are doing is illegal according to TN law.

Sent them a message through HomeAdvisor and no one ever acknowledged me or had the courtesy of even…read morea responding! Wow how do these people stay in business isn't all about customer service?

My husband hired Hard Hat to lay some tile in our master bathroom shower. We dealt directly with…read moreHolli. After being told multiple times that "one of her guys" would "squeeze us in" to do the job and no one showing up, I called Holli to get us a firm date on the schedule. Holli did show up on the date we requested and sealed the shower floor and walls. She also showed up a few days later once we were available to finish the tile work; however, she only laid 2 tiles and her tile saw broke. Also, one of the tiles she laid has to be taken down as it wasn't even with the others. So then we were back on the "one of my guys will squeeze you in" game. After multiple attempts to get squeezed in, Holli finally had someone to come out to do the job. He showed up hours later than he said he was and left at 4 pm and said he would be gone for an hour. 3 and 1/2 hours later...at 7:30 pm, he showed back up. When he left about an hour later, our whole bedroom smelled of marijuana. We had to let it air out for an hour. Needless to say, we called to cancel everything the next day. Won't be doing business again, and am sorely frustrated and disappointed that we even tried to do business with Hard Hat this time. Terrible experience all around.

I was searching for information on new home construction and checked out the website listed but…read morestill had some questions so I called the phone number on the website, but ended up getting voicemail. I didn't get a call back, so that evening I emailed the company explaining I was following up on my voicemail. It has been a full week today and I still have not received a reply to my voicemail or email. I did reach out to another home builder / new home contractor company - Heritage Builders - who were extremely helpful.

David Clark Construction couldn't have been a better fit for our recent renovation project of…read moreturning part of our attic space into a studio. The professionalism and communication was outstanding and the project was completed in such a timely matter. Davids prompt attention to detail helped to keep the process as smooth as possible. Any time I had a question he was already one step ahead. His crew was timely and tidy and very professional. I would highly recommend David Clark Construction.

Robson is a great painter and great builder. I have used his services several times and he always…read moredoes a great job. We love his family like our own.

From the owner: With over six years of dedicated experience in the industry, I specialize in constructing wooden…read morefences, custom decks, and beautiful pergolas that enhance your outdoor living space. My expertise also extends to professional interior and exterior house painting, ensuring your home looks its best both inside and out. I take pride in delivering high-quality craftsmanship, using premium materials, and maintaining a strong attention to detail on every project. Customer satisfaction is always my top priority. I am committed to providing reliable, timely, and friendly service tailored to your specific needs. Over the years, I have built a strong reputation in the community, and I am proud to offer numerous references from satisfied clients. Whether you are planning a new addition or looking to refresh your existing space, I look forward to helping you bring your vision to life.

Republic Roofing recently replaced our roof.Matt Tidwell and his crew did an excellent job.Matt…read morehelped us navigate through all the paperwork providing our insurance company with the needed information and many pictures.His crew arrived promptly and worked tirelessly!!!They did an extraordinary job of cleaning up when they were finished. Matt also came back several times to make sure that everything was done to our satisfaction. My husband and I are glad that we chose Republic Roofing for the job.The company did good quality work and we would definitely recommend them. Cathi and Steve Braswell

If a negative star review was possible I would do that too. One of their drivers was coming flying…read moredown Byhalia Rd. Me and my family were pulling out into the street to make a turn when this big black truck with their logo comes at us at WAY OVER the speed limit. Tag number BKL 5933. The truck was riding the rear of other vehicles sitting only 3 feet away from them. I called to inform them of how reckless their driver was being on a public road. To which their response was "how do you know?"....It why would I call with your company's information and the details of their driving along WITH A TAG NUMBER and not be sure of what I was talking about. To which the lady on the phone responds with "Mmmk we will tell them to slow down". In order to shut me up and get me off the line. If their drivers have no regard for the safety of others then just think about how little they would have safety for your families roofs. Have a blessed day.