It was very busy when I walked in, I was happy to wait but the wait time was really short! They had me check in which was cool. They sat me in seat 11 which was over an AC unit, it was alright temperatured and I run cold. My nail artist was pretty quiet but the artist and client to my left were chatty and we got to talk. My nail artist had pretty shaky hands and didn't understand what I meant when I said I wanted the line on my ring finger sharper. She made it thicker, but it doesn't look bad. I took my watch off when I sat down, along with my ring, put the ring in my pocket and left my watch on the table by the towel. During the mani I lost track of it and couldn't find it at the end. I asked if they would contact me if they found it. It was from my mother and really important to me. They have my name and number but I DONT LIVE IN THIS STATE so I really hope things work out. read more

Mai Nail Spa - French tips in red - Nail Salons Near Me - Council Bluffs, Iowa

Holly is an outstanding nail technician. I have been going to her for a year and am quite happy with her.

I got a really decent mani pedi, the guy that did my nails added a little length to 2 of my nails that were really short to make them even and he didn't even charge me extra for it. I got my first dipped nails and I am hooked. They are two weeks old and there are no chips and they are still shiney. The woman that did my pedicure, note me a couple of times and she made sure not overwork my toes from then on. The shop could have been a little cleaner for my taste, but it wasn't filthy. Everything was only $80, I was spending $150 for the same service at another place and I was getting shellac, which chipped and peeled after a week. This is definitely my new spot AND it's close to my house. read more

I have been going to Mai Nail Spa for A few months now with Holly. I get shellac manicures and pedicures and Holly is great!

I am visiting from out of town. I got a gel pedicure and a dip manicure. My nails are flawless. The vibe was very relaxed, everyone was kind and helpful. They offered me a drink - nice to have a cold Diet Coke on a hot summer day. I am so in love with my dip manicure, they look even better than when I get them done back home. The shape is perfect, the dip isn't too thick and it is so smooth and shiny. My nail technician spent a good deal of time on ingrown toe nails and making all the calluses smooth on my feet. 10/10 recommend Mai Nail Spa for your nail needs. read more

Mai Nail Spa - Dip mani - Nail Salons Near Me - Council Bluffs, Iowa

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Recommend making an appointment. I went on a Sunday at it was very busy. Waited 45 mins to get seated and then seemed like I got lost in the shuffle. Was seated with to wait on one guy, then got seated and helped with another then got shuffled to a third to have my color put on. All did an amazing job! read more

My sister and I tried Mai Nail Spa for the first time this week. We were both impressed by the pedicures, great attention to detail and quality massage and pedi! Very relaxing! We are a bit picky when it comes to our acrylic manicures and were both happy with the quality of the manicure, shaping, and the professionalism of our nail techs. Wish there was a better parking situation but overall very satisfied and feel that the nail techs did an excellent job. We will be back for our fills! read more

Mai Nail Spa - Nail Salons Near Me - Council Bluffs, Iowa

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I just moved to the area, so I wanted to find a new nail spot that was close for me. I was so happy with how my nails turned out!! I got a pedicure and a fill for my acrylics. I felt like the employees took their time and cared about the quality of their work vs just getting business like other places! read more

Mai Nail Spa - Red acrylic fill! - Nail Salons Near Me - Council Bluffs, Iowa

I've been going for almost a year. I wanted something closer and good, found it. I like this place and never really had issues. There was once I wasn't happy with my nails, they didn't look how I wanted them to and I went back and got them fixed a few days later. Owner was nice and understanding. Prices and services are good, plus staff is always friendly. read more

Guys. This place is awesome. I go in every three weeks for a dip mani and shellac pedi with Kim. It's phenomenal. I'm not super easy on manicures, but the dip mani goes NOWHERE. I go back because it grows out, not because it chips or cracks. Kim always makes my nails look great, and she's very sweet as well. The pedis are amazing, with hot stones, hot towels, and citrus. Kim also takes care of my 10-year-old daughter's nails, and it very patient and kind with her. Quon does my 17-year-old daughter's full set acrylics, and they always look amazing. He's the owner, and he's funny and easy to get along with, and I've seen him turn out some real works of art. Long story short, I love it here. I will keep coming back as long as they're open. read more

Mai Nail Spa - Dip mani with nail art - Nail Salons Near Me - Council Bluffs, Iowa

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Visited Mai Nail Spa on a Saturday afternoon. It was very busy and smaller than I was expecting but we were greeted and seated right on time which was super nice and appreciated. Tammy was my nail technician and she did a great job. Thorough and attentive to detail. I thought the prices were a bit high ($50 for a gel pedicure), but I think that's just the nature of inflation right now. Overall, happy with my pedicure! read more

I was a regular. Went in one day and Ti did my toes. Did not do what I paid for. When I complained to the owner he basically said I was lying and did not say sorry. He acted like he did not need my business. I'll not suggest anyone I know or meet to go here. read more

Started out with her trying to give me another color but I noticed the number was different. Then say they couldn't get the one I wanted open. Then finally got something open. The one I chose was more of a pearl finish. I got slight sparkles. Was weary of the drama so just agreed to the color. In taking my polish off she got me with the drumel. I had to tell her I wanted her to do my cuticles, she wasn't going to. No cubical softer put on. Finally got the nails done but after just a bit of oil on the cuticles, was told to wash my hands and handed me the paper to check out. Not even lotion! This was a dip manicure so was not to be a low end service. Then on checkout there was an issue. Although I had gotten a notification from my credit card company that the charge went through, it didn't show on their system. Now the owner is swearing, the line is getting longer and instead of gathering the information he needed from me and letting me go, I am told to sit while he checked out the other customers and they figured it out. Unfortunately not the relaxing experience I was hoping for. I have been there a few times based on a recommendation of a friend. Although this was the worst, I have never had a 5 star experience. I think it is time to try somewhere new. read more

Was waiting for 40 minutes after I got here for my appointment, told me they wouldn't be busy so that's why I came . Would never come again.

First of all, I hate to do this-- but secondly, I'm in the "beauty industry" as well and feel there are some things that need addressed. *I called in advance (about 4 days prior to my appointment) to prebook my service. It was to be at noon, and my service was not started until 12:40. Not a big deal-- however, it was rushed so rushed. I'm 37 weeks pregnant and I guess I wanted to somewhat pamper myself and my swollen ankles prior to the arrival of my baby. Not necessarily the case. *There are 5 LICENSES on the wall and 9 people are working. * Unsanitary tools. We are all wearing masks due to Covid 19 but they are not sanitizing stations/ thrones after services rendered. I apologize for the review, but I feel like these points may be valid for individuals going here. I, however, will not be coming back. read more

Came in and had tips and shellac, cut my finger, I have shellac on my fingers. Will not recommend

I got a shellac manicure from Tina. I called them to see if they had availability today and they were able to get me in. They honored my appointment time and Tina did a great job with my nails. I'm ready for Valentine's Day! read more

Mai Nail Spa - Shellac manicure - Nail Salons Near Me - Council Bluffs, Iowa

Without getting into detail, it sums up to Terrible treatment to customers & dishonesty, I wrote a pretty lengthy detailed google review with pictures but somehow the business got my review deleted/blocked and then didn't use the pictures of the nails their shop was responsible for and kept & posted the pictures of the nails after I got them fixed at a different shop. Anyway. My point is, we as humans are all fallible. We will all have a bad day or 2 or 3. BUT, if you are in the wrong, be humble enough to acknowledge it and gracious enough to apologize ESPECIALLY if you are running a business & relying on customer satisfaction to be your bread and butter. read more

Mai Nail Spa - The picture says it all. - Nail Salons Near Me - Council Bluffs, Iowa

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I spent $100 in this salon and the quality of work was very poor. Management was unwilling to fix the work. They take advantage of their customer. BUYER BEWARE!!!! Manager said he could careless about negative reviews read more

Schlac peeled off 4 days after pedi. unable to come in before guarantee (day 7). will not honor after day 7. expensive pedi/poor quality.

My new favorite nail place in the METRO! Went after reading fantastic review after fantastic review and have not been disappointed. They are so accommodating and have upheld both my appointments and times where I needed to walk in. I showed a picture of tortoise nails that I saw on Pinterest and ask the tech- he said it would "be so easy" and he sure made it look that way! Pleasant experiences all around. Quan is by far my favorite- and he is owner! It is refreshing to see the owner on the front lines with the rest of the staff. Typical pricing, but out standing skill and service. Would highly, highly recommend. read more

My tech did a great job on my dip nails with fake tips. They even gave me a free lotion after because it was around Christmas time. I paid around $50 before tip. read more

Mai Nail Spa - Glittery Dip Nails - Nail Salons Near Me - Council Bluffs, Iowa

I've been to this place twice now, and I live 31/2 hours away. I'm willing to travel as far as I need to to get the nail service I want. I can't say enough about this location. It's clean, bright, and the service is great. My nails look better and last longer when I go here. Love what they do! What is shocking to me is the value you get for the low cost. Hands down better experience and service for a $33 shellac French nails service at Mai Nails then a $90 manicure I just had done at a high end spa I recently went to. Tip: MAKE AN APPOINTMENT. this place is always busy and if you don't schedule an appointment you may have to wait an hour or so. read more

Mai Nail Spa - Nail Salons Near Me - Council Bluffs, Iowa

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Well I'm here on vacation went to treat myself for a nice manicure and pedicure, ended up wasting my 90$ and 2 hours and 30 mins of my time. I told and asked the owner about my nails bcs they came out horrible she wouldn't alter or do anything to help change them nor try to satisfy Me the customer, I was treated very rude and was talked about underneath their Breath one of the worst salons I've ever been to I have to leave a star here should be an option for negative stars "Mai nail spa" does not know what customer service is even if it was handed to them!! read more

This place is WAY to expensive for what the can do! Won't be going there ever again! Wanted a simple pumpkin on my nail and they couldn't even do that, then told me i wouldn't like the color i picked up. read more

I had a really weird experience here for my first time. Everything was beyond overwhelming, there was too many customers per employees and all my services were rushed. The pedicure I got here was the worst ever, she ripped off my cuticles in a painful way and hardly touched me when she massaged my feet, when I asked her a little harder she just smiled at me and nothing changed. I got a better massage from the chair then my nails... I got dip powder and they made me change seats mid way through which was really weird and I could tell they were done lazily, it's been two weeks and I've already got two completely gone and another two on the way out. Not worth it... I was so disappointed. read more

Fairly new place in CB, lots of positive reviews on their Facebook page so I thought I'd give it a try. I was very very happy with the service. It was slow, Thursday morning, but I was quickly greeted at door and given a chair. The tech (Kim) asked if I would like a beverage; Water, Coke, Sprite... Which doesn't happen at other places. Kim took her time and was very nice. I like my polish and pedicure overall but I really did enjoy the calf/foot massage. They used orange slices, a mint masque, hot stones, a warming oil and lotion. It came to $27, which I really expected it to be more for the great service I received. They asked if it was the first time I'd visited and thanked me for coming in. I really plan on returning the next time I need a mani or pedi! Side note: I don't know their hours but I over heard one customer say it was awesome that they were open on Sunday's. So, flexible and a wide range of hours are a possibility! read more

Mai Nail Spa - Mai Nails' Brochure - Nail Salons Near Me - Council Bluffs, Iowa

Great service! I only rate this a 4 star because I could not find a good color pink I liked and the place itself just looks ehh. But the customer service and nail job was fantastic. Love love it and I will definitely be coming back to find the right shade pink to update my review. Maybe try dip who knows. read more

Quan always makes my nails beautiful and does an amazing dip manicure. I've been going the past couple months and it's now my go to nail salon for dip manicures read more

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This was my first time coming to Mai Nail Spa and I was not disappointed! It's a hidden gem the provides a high level of service with very nice and welcoming staff. This is the second time that I have done the "dip" technique (first time was somewhere else) and I should have been coming here all along. Quan was amazing and truly outdid himself! I will be coming back and happily recommending them to my friends read more

Mai Nail Spa - My natural nail with dip #69 "who's on top" - Nail Salons Near Me - Council Bluffs, Iowa

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They always do such a a great job here. I have gone here three or four times now that I leave so happy ! The staff really cares and give some of the best quality mani pedis that last a long time! I definitely feel you get your moneys worth here and most importantly it is clean! 10/10 would recommend ! read more

Mai Nail Spa - Nail Salons Near Me - Council Bluffs, Iowa

They suck at doing nails and they don't clean their floor so dirty and even the store is dirty. Many comments in town about how bad the store is and my friend told me they rushed doing her nail and never really did it it good read more

The nail clerk was very attentive. She did not play around with the callous remover. She had great precision with her polishing skills. The place is very quaint and homey. I enjoyed our conversations too. Very friendly staff! read more

Excellent spot for a pedicure and it's local. The price was comparable to other places.

If I could give this store zero review I would but I can't, the auto net service here was absolutely awful I booked an appointment a week ahead of time and asked them over the phone if they could do acrylics and the lady said yes and then i asked if I showed them a picture of the nails I would like could they try and recreate it and they said they would try, I come in at my scheduled appointment time and they have me sit in the back waiting for a whole hour and while I'm waiting they start helping the people who barely just walked in. They finally get to me and I tell the lady that I wanted acrylic and I showed her a picture of what I wanted and she started laughing, grabbed my phone and started showing the picture around. She then came back with her boss I believe and they said that I should have scheduled ahead of time if I wanted acrylic, which made me extremely upset because I did schedule ahead of time and I even had to wait a whole hour just so that they can help me. I decide to just let it go and get a basic coffin nails instead and the lady with me said something incoherent and ended up making me switch spots with another customer to get a different nail tech. And this guy he just kept commenting on how long they were and that they were to long, they were literally basic coffin nails. It seemed like he didn't even know what he was doing because he added more than six layers of the same color dip powder !! Literally the WORST NAIL SALON I've ever gone too read more

Mai Nail Spa - He layered it so much it ended up breaking my actual nail - Nail Salons Near Me - Council Bluffs, Iowa

prices are astronomical. $70 for a medium length french tip acrylic set. $80 for a medium length french tip set with MINIMAL design. $44 for a pedicure french tip. $50 for a regular polish removal and regular gel color pedicure. They cut my fingers. I had to ask the lady to fix my nails like 5 times. They didn't fix my friends chipped polish. Register lady charged my card $144 on accident and then charged me again $114. Juan is amazing!!! Lady with short red bob was very sweet. Lili was quick but not the best. I recommend going to juan or julie or kim. with everyone else you're gambling them being ugly. overall OKAY experience. DEFINITELY not returning to the same ladies. read more

I've been going here for years now and I have had good experiences 95% of the time. I recently went in for an acrylic fill and I would not recommend the person that did my nails. Overall, the employees are very kind and attentive to what you want. I've had people like Helen, Ella, Chloe, Quan before and they do great work. They take their time and make sure you are comfortable. The last time I was there I had Tan and he was not friendly. He rushed the whole service and only whispered to the employees around him, completely isolating the customers. He rushed so much that he cut me and just had me hold a paper towel on the wound. The work he did was good but I have noticed some bumps in the acrylic, just from the service being rushed. I understand these people are very busy but I've been there when it's completely packed and gotten better service. I recommend this place to anyone wanting to get their nails done for a good price but I warn that you have to make an appointment for anyone other than Tan. read more

I love this Salon! I have stood on my feet for work, for the better part of 20 years. Holly is fantastic with my feet! I cannot say enough good things about Mai Nails! The owner Quan is such a funny, friendly, inviting guy! I drive from Bellevue to get my nails done every 2 weeks. So worth it!!! read more

I came here with really messed up acrylics from the place I went before, I got a fill and it looked like I got an entire new set. Kim is so amazing! She took her time and was very detailed with the shape, painting - everything. They offered beverages and got me in right away even though I had no appointment. The price was very good too. It was only 29$ for a reshape, shellac and design. It's very hard to find someone who can do a good coffin shape but it was absolutely perfect. I live really far, in west Omaha and it was 100% worth the drive. Thank you Kim! read more

I have been going now since we moved in August and have NEVER been disappointed. They take their time, do a wonderful job with everything. I have had pedi /mani's and now full set acrylic. They are always accommodating but would recommend appointment during high peak days (Fri-Sun). read more