We have had a great experience with Got It Maid. Our crew lead Stephanie is great and they are…read moredoing a wonderful job. My wife used to own a cleaning service and they have made her happy. That says a lot! Thanks Mark

What a great experience!! Dustin was so patient while I spent two weeks trying to figure out a good…read moredate to get my deep clean done. JoAnn and Tasha (I apologize if I spelled these names incorrectly) were amazing! They came through and took charge of the cleaning. They were polite, professional, respectful, and efficient. My kitchen floor is so clean that I actually have a break from hating the flooring :) I would recommend this company and will definitely use them again!

I used this service several times. They broke something each time…read more I talked to the manger And they could care less. They did not work with me on replacing my items, or on a discount nor did they even say they were sorry that their service broke my things. VERSy poor customer service

TERRIBLE! I paid $165 plus a $20 tip for a first time cleaning on what was to be a recurring…read moremonthly service. I was told it would take 3 hours. The maid arrived on time and started to leave after 90 minutes. I paid extra for windows and baseboards that was not done so the maid came back in and left 25 minutes later after supposedly completing this. I then did a walk through - 1/2 the windows and baseboards were not cleaned, other areas still had dust, mirrors were not cleaned. I did not think I would need to micromanage. I wish I had. So I paid $185 for 2 hours of a maid or $92.50 per hour. My house was not that dirty and for almost $100/hr, I assumed you could eat off the floor by their completion. TERRIBLE. And my name was repeatedly misspelled in their communications and on the invoice. Needless to say, I did not retain their services. RIPOFF.

Requested information online for a move out cleaning. Within minutes a manager text me gave me a…read moreprice & they were available the very next day. The price was very reasonable compared to other companies I reached out to. Three ladies showed up online and cleaned the home very well! Easy booking process and very satisfied with results. Would highly recommend!

I used Nova cleaning in the past and the job they did was great . After my recent experience, I no…read morelonger recommend Nova cleaning. Here is why : Day 1- Their lead housekeeper came downstairs and told me she tossed a thick plastic mat I had in a tub because it was creating stains and it was "only" a couple dollars to replace. I told her the mat was for my safety and to place it back( it also wasn't a couple dollars, it was $20). I went to my kitchen and one of the housekeepers stuck a long lighter in my knife rack. I didn't make my way upstairs until later that evening(I have sprained ankles so my mobility is limited). I noticed they "missed" a room. Neither housekeeper made mention of it before they left .I text Carlos about it that evening and he said he'd sent someone out the following day. Day 2 - The same lead housekeeper came back with two other girls and walked in my house without knocking.They stayed for about 5 minutes then the lead housekeeper came downstairs and showed me photos of the job they'd done on the missed room then left. I made it upstairs that evening and all the lights were on upstairs. I went to look in the room they'd missed.I tried to close the door I couldn't . The lead housekeeper left boxes in the doorway and I couldn't close it . I text Carlos that evening again and he said he'd send someone out again the following morning. I told him to not send the lead housekeeper again as I no longer had confidence in her work. Day 3-Carlos sent his wife . She moved the boxes and refunded $20 for the mat his lead housekeeper took it upon herself to toss A house cleaning should not require a 2nd much less a 3rd visit.Their work is definitely not worth the increase in their price.

Communication and service were great. It was easy to get scheduled. They did a great job cleaning…read moreour house. They were all very friendly. They worked fast yet thorough. What I liked most was their very reasonable pricing.

Thorough cleaning thank you for the quick response cleaner was at my place in an hour after me…read morerequesting service. Highly recommend. Their weekly cleaning prices are good too I think I'll sign up for that as well!

I scheduled a deep clean with Tidy Hands cleaners and Harlenn did a phenomenal job. She was…read morefriendly and professional and left the house sparkling and smelling great!

Received a cleaning recently and the cleaner showed up 3 hours past the original scheduled time…read more And then 30 minutes past the rescheduled time. Sweet lady but looked like she was maybe on something. Cleaned some areas well but this was a move out clean and she missed a TON of areas. After I brought this up, (after paying a decent amount of money and after she left) they told me they could refund me $40 dollars. I guess I shouldn't be greedy but this cleaning service was not worth $300's I don't recommend at all especially if you are under a time crunch. Paying $300s for a cleaner and then having to spend an extra 6 hours cleaning the place yourself is not a vibe :/

They use temps from craigslist with no background checks. Be VERY careful letting these people into…read moreyour home. They scammed many people I know by performing 1/2 cleans, and then threatening to push your bill to collections when services weren't rendered. DO NOT USE THIS COMPANY.

I scheduled a one time home cleaning in December 2021. They sent 3 people to do the cleaning and it…read moretook them about 3hrs to complete the cleaning. They did a amazing job and I was very pleased I decided to sign up for a monthly cleaning. "For a Monthly Cleaning, your cost will be $177.53 which includes sales taxes and we are insured and bonded. There is also a $48.71 first time clean fee which will cover the extra time that we will spend on the first visit." So for my first monthly cleaning June 29th they sent 2 people and they were finished cleaning in 45min. Everything was still dirty! Bathrooms, kitchen, floor's. Everything they wiped had streaks and I had to reclean my counter tops. I took pictures and they agreed to send them back to reclean the area's they missed (the whole house) on July 11th. I requested different people for the reclean but management sent the same people. After that I decided to cancel my monthly service going forward and notified them on the 21st of July. I received a email saying that I will be charged $75 cancellation because they already put me on their schedule for my next cleaning even though I haven't received any notice for my next cleaning. Read the reviews on multiple sites and don't make a $300 mistake like I did!

Modern Maid does monthly cleaning for me, they are prompt, thorough, professional and polite. I am…read morepleased with the work and they completed all my requests. I would highly recommend

We needed a quick dust, mop and clean up on a new home we bought, it had dust all over and we…read morealready had a long list of items to do so we hired Modern Maids of Austin to clean our house. Modern Maids sent out 2 people for the quick clean and they should up early and I gave them a once over around the house and asked them not to enter one of the bedrooms until we could rotate our pets to a already cleaned room and they were great about that. We were working on other things and they went right to work and clean everything and even things we didn't think they would clean, which was great. They spent a long time and were very nice to us. When they were finished they took us room to room to make sure it was cleaned properly and that they didn't miss anything, and sure enough they did a super job, no flooring dust to be found. I recommend Modern Maids of Austin and will look into having them monthly to help us keep this large house clean.

Premium Care Maid is a great choice if you want cleaning done in your home or business. I had a…read moreserious clean-up needed in my household and PCM was there on time and did all the work needed, thoroughly cleaning up the mess. I was amazed at the results and very impressed by the work done for a very fair price. Although this business is currently not reviewed (I think this will be #1) do not hesitate to book a cleaning appointment and get your home or office sparkling clean!