I called Maier and Dougherty when my well stopped working. They came out right away to assess the problem. Jeremy knew what was wrong right away and we had water four hours later. They were a great crew and reasonably priced. I would recommend Maier and Dougherty to anyone who needs well repairs. read more

Very prompt and professional! Our galvanized water pressure tank was having issues on a Friday morning. The tech was out to our property within 2 hours. We ended up needing to replace the unit. They prioritized us over other projects and we were back up and running that same day! Additional well pump maintenance on the following Monday. Prices were fair and labor costs very reasonable. This is a great company and we highly recommend! read more

Called for after hour services when we had no water. We received a call back minutes later and were walked through how to get our well back running. Priceless service! Will recommend and use again. Saved the day read more

They are the most rudest & disrespectable creatures l've ever met.The pump they installed was defective & water line from the pump had holes all thru out.You would be wasting your money,if you hire these theives read more

Well pump replacements, pressure gauge replacements, historical information - this company is just the best at providing great customer service. I have been so happy with their service and availability. I highly recommend Maier & Dougherty. read more

Couldn't be happier with the service! Have been using this company for years and will continue to do so!

I mean, I know that well companies know they have you over a barrel, when your well is running out of water. But the man from this company quoted me such an astronomical figure to come out and do a simple acid wash, it was clear that he simply wanted to get rid of me. He was unhelpful, argumentative and rude. I would never use this company nor would I ever recommend them. read more

I wish I could give them less than one star. I just got off the phone with Caitlin at Maier and Dougherty Pump & Supply. She had left me a voicemail about an outstanding $2k invoice from parts a contractor had purchase under my name a couple months ago. I had asked her to help provide me with a receipt or itemized list of the parts purchased so I can validate and pay for the invoice. She was extremely rude and kept cutting me off and telling me how they were not able to produce the itemize list. I explain to them that it is only reasonable that I know exactly what they are charging me for and what I'm paying for and she continue rudely interrupting me and telling me how it was my fault for not reaching out to them two months ago and that I need to go figure it out myself. Keep in mind that this is the first call I get from them. So it is my fault. I asked nicely that they should reach out to the contractor to get a list of parts and she refused telling me that was my problem not theirs and went on saying this was unacceptable and proceeded to abruptly hang up the phone. What is unacceptable is her lack of customer service and negative attitude and for a company like Maier and Dougherty to allow their employees to treat people this way. I am appalled she is in a position of customer service and thinks it is okay to be speaking to customers in an aggressive and demeaning manner. Her approach and tone was very condescending and displayed a very hostile attitude. I was very respectful from the very beginning and throughout the conversation and I truly believe my ask is more than fair and reasonable, she spent most of her energy being rude to me rather than being helpful and trying to compromise on a solution. If her objective is to settle invoices, well she is trying very hard to make it very difficult to do just that. I would NOT recommend this company for its treatment of customers and inability to manage their business properly. Be Aware you'll be treated badly as a customer. read more

These guys are amazing! My water stopped working at my house at 8 pm at night. I called their number and was directed to their emergency number for after hours service. I called that and they picked up right away. They offered to come to my house that night, but i asked if they could try to walk me through a fix over the phone - which they did. With absolutely clear instructions and a lot of patience on their end, i was able to fix the issue with my well in about 20 minutes! and ... i had water again. I am so grateful for their help! Great working with them! read more

Very impressed. It was early this morning when we found no water to the house and realized our pump stopped working. We called the emergency number and Jeff got back to us, helped us troubleshoot and got the pump up and running before the rest of the family even woke up. We're super appreciative of his help. Highly recommended! read more

Unincorporated with well water only. Out of the blue, no water from the taps. Called Maier & Dougherty and everything went super smooth. Kim got right on finding someone to respond. Randy came faster than fast. Quickly diagnosed the problem and water was flowing again within 30 minutes. They also have worked on the well during the 2014 drought. All 5 stars. These folks know their stuff and are reasonably priced. Highly recommend. read more

So let me tell you about my latest experience with M &D. I've been using them ever since moving here 19 years ago, but I'm starting to wonder. You be the judge. On Saturday I woke to no water. Called M&D on their main line. In the afternoon I called again, realizing that I hadn't called an "emergency" number. Called the emergency number and got ahold of Jeff. He informed me he couldn't come out that day, but would come Sunday morning. Sunday morning he came out and started to troubleshoot. It looked at though the problem was electrical, but then it started to rain. He said he couldn't work in the rain... it wasn't a "shocking" issue, since the power was off, but trying to identify a ground was difficult in the rain. Logically it made sense, but I got the feeling he didn't want to really spend the time that day. He told me I could hook up a hose from my neighbor (a football field away) and thought that would hold me over. It did, but.. Jeff came back on Monday, spent a few hours identifying the problem (under the ground between the house and pump), jury rigging power to the pump over the ground and wrote up an estimate for a new electrical feed through conduit to the pump. I didn't pay much attention to the estimate other than the total since it was an estimate. Today (now Wednesday) the crew was on time, and did great work. His crew was courteous and made sure I was satisfied. Now, I took a closer look at the estimate. First thing I noticed was sales tax, not only on the materials, but on the rental of the Ditch Witch from A Tool Shed. I confirmed that not only does A Tool Shed not charge tax on rentals, the hourly rental was only $40 an hour. The crew had the equipment at most 3 hours. You do the math. So I asked Jeff about the sales tax on rental - "oh, that's what I pay on tax for the rental" he said. I argued that he doesn't pay tax on the rental, which he eventually agreed with me and said he would take off the bill. I then asked for a reduction in the $250 he charged me for the Ditch Witch. Keep in mind his cost was only $120. He said no adjustment, that's what he charges. When I asked why, he said "liabilities and other stuff". So, do they do good work? I think Jeff's crew does. Do we get charged markup of 100% on rentals - yes. Do they have a reseller permit to charge sales tax on materials? Dunno. Should you scrutinize the estimate - definitely. read more

I've spoken to them 3 times and can't get them to show up to the property to give me an estimate on work. Every time I talk to someone they say someone will be out same day or next day. I give them a couple days and call back. When I call back they say they remember speaking with me and they'll send someone out-then ask for all of my information again. It's very frustrating. Just need some work done! read more

These guys are superb. My water stopped working in the house last night and we are on well water, so I called these guys and they came out first thing this morning. Turned out not to be a new pump needed, but simply a worn electrical connection between the pump and the electric. So, a cheap part and we were back up and running in less than 2 hours. Great response. Great customer service. Great price. I am calling these guys for any issues with my water from now on!! read more

My motor broke to water well on a Friday morning. Had a company come out to look at job. They claimed they couldn't fix motor until late following week. There's no way our animals, garden , landscaping and our household of 6 could do without water. I called Maier & Dougherty and they came out later Friday evening and said they would order parts and return Monday morning to fix issue. They were here first thing this morning! They worked hard all day in this summer heat and by late afternoon we had water! Thank you, thank you Maier and Dougherty! I will definitely continue using you for business! ~ Castro's read more

I guess business is really good for these guys and feel that service calls without selling you equipment (at huge markup no less) is not worth their time when they book you at 100+ dollars per hour?? UNBELIEVABLE. Even when its a system they installed! Can't knock their knowledge but can you really afford to turn down business and repeat paying customers (in your place/town of business) because you can't sell market up equipment? I guess so at Maier & Dougherty. read more

Haha, I just read the review where the guy was thrilled he did not need a new pump. M & D are great and do a great job of customer service. When we had no water on a Saturday night and called them, they came out at 10 the next morning (Sunday) and within one hour we were thrilled to learn we DID need a new pump and motor, because the alternative possibility would have been our well was dry. Different perspective but happy with the service. We had a new pump/motor installed 3 days later and now are happily full of water. read more

I feel compelled to post a thumbs up for these guys. They dug our well 3 yrs ago up here in the hills east of Gilroy and helped us with our goal of having a solar well pump. We've had a few hiccups with the Grundfos system and they've always been responsive as we have livestock depending on the water supply in addition to our family. While they are sometimes slow in responding, we should all understand that with drought conditions, they are dealing with emergency situations constantly. They work hard, are clearly experts and I would not hesitate to recommend them. Just be patient if they aren't answering the phone as they are all on the road from dawn 'til dark! read more