Eduardo is amazing. I have been using Fantastic Rooter for over 10 years across multiple homes and I only let Eduardo touch my plumbing! Multiple whole house water filtration systems, multiple hot water heaters, leaks, replumbs, they do it all! Most recent success story: hot water heater (that they installed) had the pilot assembly go out about 4 years in. I texted Eduardo (because I have his cell) at 7am, he was over before 8am and back at 4pm with the parts needed to restore hot water to the home for me and my family. Can't put a price on that service!!! read more

Thank you fantastic rooter plumbing once again for coming out to rescue us from a leaking water filter system in our garage! I can always count on you guys doing a good job at a reasonable price! That's a piece of mind knowing I have a company that I can count on! Thank you and see you guys next time when we replace the old water filter system. read more

Eduardo was knowledgeable, explained the repair that he is doing. Dependable and finish the work on schedule. Polite and willing to answer questions. read more

I had Jaime to come out to install a new garage disposal and fixed leaks that were coming from my sink and toilet. He also serviced my hot water heater (flushed it out). All jobs were completed in a timely and quality manner. Great job done, Jaime! read more

Lasr week I found fantastic rooter on yelp and my 1 year old heat pump electric Ao smith water heater was leaking water. They came out within a few hours of my initial call and the tech I didn't get his name was on time and polite. He explained to me my difference options between a electric hot water heater or a tank less. What i liked about this company they didn't try to ripp me off or upsell me on unnecessary things. Im currently deciding what option I want to go foward with. Meanwhile im still waiting on warranty since my hot water heater has a 10 year manufacture warrenty. I will be hiring them soon read more

We have used Fantastic Rooter Plumbing several times in the past on my Mom's home. Eduardo never disappoints. The job is completed in a timely manner, and he explains everything that is required to complete the job. On this occasion, the issue arose after it was dark. Though we waited until the next day, Eduardo offered to come by that evening. Very good and professional service. read more

Had a problem with low water flow filling the toilet. Jamie responded to my request quickly, and replaced water shutoff valve, toilet fill valve and water supply hose. Job was done in a quality manner using good quality components. Very satisfied with the work. read more

We have had the pleasure of working with this company for last 18 years. They have helped at our home in Santa Clara and also when we moved to Cupertino. Their work is fantastic. They look to see what needs to be done and advise best course of action. They offer different solutions depending on budget. They keep the work area clean even after they finished the job. A shout out to Eduardo who has come to our rescue more than a few times! read more

Very impressed with this team which included James O. and another gentleman whose name I didn't catch. Very quick in responding, highly professional, courteous, thorough, and clean! Jasmin on the phones was also very helpful and responsive. Highly recommend Fantastic Rooter. read more

Quick response, honest work, they provided pictures and a detailed invoice. We were able too schedule them when it works for our scheduling too. Will hire them again. read more

I've had Fantastic Rooter on my phone for several years now, and every time they come out, they do a great job - I highly recommend them. This time, I had a plugged up bathtub, which ended up being hard to snake. They diagnosed a longer-term problem as hairpinned drain piping under the house (documented with video). They not only did a great job re-piping the drain under the house, but as they finished up, I ended up being busy on some business calls. They finished their work, cleaned up, and left the place spotless - I really appreciate it!! read more

I'm extremely happy with the Fantastic Rooter Plumbing team. They were recommended by a neighbor who has been using them for years. I hired a big-name local plumber who charged me over $1K to use their hydro snake to help me remove a blockage that filled up my first-floor tub, and after they left it backed up again. That's when I called Fantastic. They came out in the late afternoon, assessed the problem within 90 minutes, and suggested opening the first-floor toilet with their commercial snake. Voila! There were no more problems, and it cost me just a little over $700. Professional, honest, and hardworking, I wish I could give them 10 stars! By the way, I contacted the owners of the big-name plumber, and they refunded all of my money. read more

We had Fantastic Rooter fix a problem with our hot water recirculating system. Caesar came over and did a very professional quality job fixing the problem by installing a new bigger water expansion tank and new check valves. All the work was done at a good price. We are very pleased with Caesar's work and will definitely use them again. read more

Kitchen sink not draining. Asked for help through Yelp. This is one of 3 companies that contacted me back. I called and Jaime came out immediately and fixed it. Very happy with the response and the service. Excellent work. I know where to call for future plumbing work. read more

Jaime was Fantastic ‼ He helped us w tankless toilet and water temperature & all other plumbing issues we had. So lucky to had him Curtious, professional, knowledgeable, clean everything once job done ‼ Happy customers here read more

I was appreciative that Fantastic Rooter Plumbing came out last Tuesday Christmas Eve to look at our toilet that was leaking. The plumbers that came out were friendly and advised us of what was needed to either repair the toilet or buy a new one. i was told I would either get a text or phone call last. There was a little miscommunication about the schedule but it was resolved and the work was completed today. The crew was on time, very polite and did a great job on the installation. I recommend Fantastic Rooter Plumber to anyone looking for plumbing work. read more

We had a sewer main back up at our house at 6 PM and called Fantastic Rooter Plumbing. Jaime Olvera called my wife back immediately and within one hour he was on site. He snaked the line and it was functional within 30 minutes. More importantly, he put a camera down the line and actually assessed the problem that we have been dealing with for years. Apparently we had a sewer line clean out that was buried near a tree in our front yard. None of the previous plumbers have ever told us this. The next day Jaime returned to our house, dug down to the clean out and located it. he then extended the pipe up to grade level and reinstalled the Christy box and cover. Very friendly, professional, and competent. Would definitely recommend. read more

Fantastic Rooter Plumbing - Rubber clean out cap that was replaced with an ABS screw on cap so roots can not enter sewer line. - Plumbing Near Me - Gilroy, California

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Jaime and his crew came to cap a gas line. He was super efficient and up front with the cost. They had the job done quickly and left the work area clean. We will definitely be using Fantastic Rooter Plumbing for our future plumbing needs. read more

Jaime and his crew were fantastic. when our water service line from the meter broke, they did some partial trenching and boring to install a new line. they replanted any plants that had to be moved and replaced all of the ground cover. when they were finished, you couldn't even tell they had been there except that we now had water. 5 stars read more

They were great. Came right away. Had a leak under the house saw it in air vent under kitchen sink outside Jaime Was here all afternoon fixing it.he was great. My first call next time. Is giving me a name for some sealing repair needed. HIGHLY recommend and very reasonable read more

I discovered a leaking pipe in May 2020 & searched Yelp, panicked. This company had great reviews and I'm happy to add to that now. I sent out multiple inquiries through Yelp late in the evening (nearly 11pm) and Jaime, the owner, quickly replied. He coordinated for a technician to come out the next day. Gerardo (our technician) arrived with his apprentice Humberto. They were efficient and installed some copper pipes that ran along the ceiling of the garage, and we appreciated that they were careful in cutting the sheetrock to allow for it to be patched up in the future. Gerardo was very knowledgeable, friendly, and professional. I would gladly hire them or recommend them to others in the future! read more

Not reliable, nonprofessional. Clearly not fantastic. At the day of service, they told me the estimate was wrong, and it will cost a lot more. Second thing, the technician tells me he doesn't have the part he was supposed to install, he will need to order it. That part was clearly specified on the work order for that day. And 3rd, I called 4 times to reschedule the service appointment and they never reached out. Good thing I had a backup plumber who was able to actually get the job done. read more

I hired Eduardo again to replace another toilet because he was so fantastic the first time. Eduardo provided the same OUTSTANDING service again! Super professional, friendly, and knowledgeable. Also, impeccable installation of the new toilet. I give the highest recommendation to Eduardo and also James (who helped install the toilet). read more

On 11/20/2017, my mother noticed there was a water leak in the garage coming from our 8 years old water heater. My sister saw Fantastic Rooter Plumbing and she gave them a call at around 0700. Appointment was confirmed and Eduardo arrived on time and was mindful to drive up our driveway without bottoming his work truck. Our driveway is steep and could of possibly damaged his truck and gouged our driveway. I have seen it happen many times to others that drive up our driveway and it irritates me every time when it happens. First impression of meeting Eduardo, he was professional, personable, and detailed oriented. From my own personal experience, my family and I have been through so many hired home repair technicians claiming they will provide the best results backed by many years of experience, then up selling, and convincing us they are the right people for my home repair needs. Due to the many negative experiences mentioned above, I was reluctant. I was prepared to get multiple bids for our water heater replacement. Eduardo explained to me our broken water heater was out of warranty. He then checked the heater to identify the location of the leak and pointed it out to me. At no point did he hassled me for a replacement. When asked, Eduardo gave me options of a replacement. He explained to me the two options in details and he allowed me to make my own informed decision considering cost, reliability, long-term maintenance by owner or professional technician, and when installation of a new water heater will be completed. Post one hour of discussion with Eduardo, we contracted him for a tankless water heater replacement. I still had doubts and was fearful of contracting someone to do a job that will cause me a huge headache post installation. On 12/21/17 installation day, I was not available to be home to monitor the progress as I have spoken to Eduardo the day before, however my mother will be there. My mother, bless her heart, is ignorant of anything in regards to home replair. My mother is intelligent, just that she lacks knowledge of things and situations like this. Being at work and not able to be there for the install made me feel a bit uneasy. I called my mother at noon for update. She explained to me they are here and will hopefully be done soon (her opinion). At 1600, I messaged my mother for an update and she told me they are still there. Holy Moses, I was thinking to myself, they started at 0900 and are still there at 1600, something must be wrong. I called my mother and Eduardo while I was on the road to figure out what in the hell is going on and my mother told me to come home. Eduardo explained to me that my mother was concerned that the water is not hot enough. My mother wanted water to be Satan's hell hot coming from all the faucets. Eduardo explained to me that he does not feel safe setting the water temperature too high because of children at the house and I agreed. When I arrived home, I was amazingly surprised with the work done. Photos I have uploaded depicts why it took 3 installers, the length of time it took, and the aftermath of looking like nothing every happened (Eduardo and his crew cleaned up after themselves). The result is professional installation. Eduardo is professional, honest, and I believe he and his crew are very skilled plumbers with high standards. I will update this review when Eduardo contacts me in regards to the one thing that still needs to be addressed with this installation (Eduardo mentioned to my mother that he needs to mount the Proflo container on a bracket and that he will be returning to complete it). read more

Fantastic Rooter Plumbing - Done correctly the first time. - Plumbing Near Me - Gilroy, California

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I have used this company quite a few years, since they're very reliable. Yesterday I called a few of plumbers them for the emergency of sewer clogging around 7 pm, only Good 1 Minor and Brian of Fantastic came but none were workable because it happened far more than 100 ft away. Brian eventually got an instant help from his partner who brought up a truck with big 500 ft machine that worked! I'm very impressed by their professionalism and willingness to help even through the weeks night! read more

We worked with Fantastic Rooter and the behest of our Realtor. We needed to get our bathtub replaced pretty quickly as we were getting ready to sell our house. They came out to our house, were very professional and said they'd get back to us with a quote within a short period of time. Initially we didn't receive anything. It took more than a week until we did receive the quote. During that time I did not get any updates directly from them without me initiating the conversation (this communication issue was continuous throughout the project). We had asked for the quote to show the various line items of the project, including replacement of the bathtub, the faucet, fixing the sheet rock, and flooring if it was necessary. The quote did not specifically call out these line items at all an didn't include amounts for the sheet rock or flooring. I received the quote and decided to move forward with them as it seemed like a reasonable price and we were in a bit of a hurry. I accepted the quote online and did not hear back from them. I had to call to actually schedule the work for them to come out (though the quote site specifically says they will call you). They came out and did the work, making sure to clean up when they were done. They did a pretty good job at getting everything done even though there were some issues with materials getting here on time (not their fault). When the job was done the sheet rock wasn't repaired and there was a large hole on the ground where they had removed the part that was connecting the flooring to the tub. Before they left I asked if they would be able to do some simple/quick repair so that the tub could be used and so that it would look nice when we listed it. The person that was here said they could do that and for me to schedule time with the office after we got the house painted (which was happening the following week). I paid them the full value of the quote that day, but I received a call from the office as well as the person from the site saying the charge did not go through. It was clear on my bank statement that it did and it eventually showed up on theirs. When I asked them about coming back out to do the simple repair that I asked he noted that he spoke with his manager (Jaime) and would not be able to come out and do the repair as it isn't their specialty and they didn't want to do a bad job. I was very clear that I didn't care if it looked beautiful, as long as it was functional. They still refused to do the work, so we ended up having to pay someone last minute to put something in place (also didn't look great). Overall they did a fine job on the replacement of the tub, but their communication was awful, and the part at the end where they wouldn't do something simple to help us out left an awful taste. read more

I had a bathroom ceiling leak coming from the upstairs bathroom shower. I called a nearby plumbing company on Yelp to come diagnose and assess the problem. They told me I had to remodel the entire bathroom to fix this problem, I thought this sounded ridiculous. I wanted a second opinion. I quickly called Fantastic Rooter Plumbing afterwards. Eduardo and his team arrived almost immediately and discovered the root problem through his examination. Turns out, I only needed to repair a hot water pipe. Eduardo and his team were thorough, efficient, and performed a "Fantastic" job. He even provided me with excellent plumbing education that would help protect my home in the future as well, which I found very helpful. The work he performed took about an 2 hours. He was masked, gloved, and ready for any type of work. He even made sure that any mess that he made was cleaned it up as well. Thank you Eduardo and Fantastic Rooter! You saved my bathroom and handled all my plumbing needs immediately. If I ever encounter any type of plumbing problem. I would be sure to call Fantastic Rooter immediately. I highly recommend Fantastic Rooter Plumbing for all your plumbing needs! read more

When you have "Fantastic" in your name you better be good! These guys are really really good and I am very thankful for finding them. Monday night a valve in our bathroom had failed and water was streaming out. We had to turn off the water to the house to stop it. I sent out an urgent request for service through Yelp and Jaime responded. He dispatched Brian to resolve our issue. Brian is very patient, professional, helpful, and just a really nice person. We agreed the entire valve needed to be replaced. I was expecting this to take 2-3 days. You know how it goes. They assess the issue, have to order the parts, and then return at a later date to fix it. Here I am thinking how are we going to get by without water for 2-3 days. That's when Brian informed me he could have it fixed today. He will called the parts and spent the remainder of the day doing his plumbing thing. The end result it was fixed in one trip due to the outstanding efforts of Brian and his team. I very much appreciate it. Was it cheap. No. Was it fair. Yes. That is all I expected. I will use them for my next plumbing need and I will definitely be referring them. Thanks for the Great Work and the Great Customer Service! read more

I was told by my property manager that I had a leak in water purification system under my sink at a rental in downtown San Jose. The problem is... I live in Dallas! So I called Fantastic Rooter and they were out there almost immediately! I asked them to take the water purification system out. There was also a water line connected to the fridge, so there was plenty of problem solving and parts that had to be created to make this work. I could also pay electronically, which was incredibly convenient. Also, the price was VERY reasonable. This is the only plumber I will ever call. I am almost looking forward to some plumbing issues, so I can call them! Thank you Brian and Jasmine! read more

Updating a previous review and once again, Fantastic Rooter provided awesome service! Jovani was the plumber dispatched to our home as we needed our kitchen faucet replaced. He was very professional, courteous and efficient. The job went smoothly and he left the area clean and tidy after the work was completed. Great job Fantastic Rooter! I appreciate your prompt response thru Yelp and setting us up with an appointment on the same day! read more

I had Eduardo come out and descale my Rinnai tankless water heater. Eduardo was very informative and professional. He went through the method of cleaning and any troubleshooting issues that may arise. It's an easy process, one that I will hopefully be able to do on my own in the future. It was really great that Eduardo was able to walk me through the steps. Overall, I am pleased with the service, company and work. If I ever have any future plumbing needs I'll definitely give them another call. read more

Too expensive for a 10 mins job. Technician came to see the site. I was told he need to replace the gaskits at joints and some portions of the under sink drain pipe. Eventually only 2 rubber gaskits were replaced and with the existing pipes and other fixtures was kept. They charged me 155$ for a 10 min work. Regret getting work done by them. Not sure how long the temporary fix will hold on and if they will come back to fix if it leaks again when money making is the only motive of this business. And that professional guy was Gerardo. read more

Navien water heater was not producing hot water. Spoke with Jasmine who was both professional and courteous in setting us up with an appt. Their tech Brian was very knowledgeable and efficient in fixing the problem. He was able to troubleshoot the problem within minutes where another plumber wanted to change out the entire system. This is the second time using their services and both times have exceeded expectations. Highly recommend. read more

Finally I got a person I was looking for, Jamie knows what he is doing and he does it so peacefully and does it right. I am really happy with his work. read more

I have to say things are getting better. I continue to use Fantastic Rooter for my family's plunbing needs. ALL good.

I called this company near their closing time for my water heater that ended up dying on me. Originally they scheduled a time for the next day to check it. Jaime ended up calling me back. He walked me through some troubleshooting on the phone and when that didnt work, he came to my house to check if he could at least get the pilot light on for some hot water that night. Eduardo and his coworker showed up the next morning, picked up a new water heater for me and installed it. This crew went above and beyond for me and my family. We were incredibly happy with the service! We are very appreciative with how quickly they got us back to normal during a holiday week and also so close to New Years. Thanks! read more

I had a clogged toilet. The tech used a snake to unclog the toilet. The tech did minimal if any clean up. We found fecal matter on the mirror, the light fixtures, wall and the sliding door of the shower. read more

I had what I thought was a water softener installed just over two years ago by a man who couldn't care less about his customers and was extremely rude. Brian with Fantastic Rooter Plumbing came and helped me be free of that mistake. He was super nice, patient, knowledgeable, and did a great job. He and Jasmine were super responsive and I just can't say enough good things about them. In the future I will definitely hire them. read more

Absolutely pleased with the service delivered. From the response rate, to the rates, timing of the repairs and excellence in customer service. The tech that was dispatched was Brian and he was super knowledgeable about his recommendations. He took the time to inform me about multiple options that could work out and also went the extra mile in educating me about other services they offer which could potentially benefit my home. I will definitely use them again! read more

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We had Brian come to our home to fix a broken pipe under the sink. After SJ water company had done work in the area we were left with a flood of water under the sink. At 430pm I called the office was greeted by very friendly staff and had a tech in route to our home with in the hour. Brian was great, very helpful explained everything that happened ways for us to protect our home in the future. He replaced all the parts, made sure to check all other sinks in case any other issues came up. He left and we trusted a job was completed and no more stress. The company had our issue resolved with in 2 hours. The cost was so responsible. Highly recommend them!!!!!! read more