As a uniform supplier for both business and sportswear, with shipments going both domestically and internationally, on-time delivery and full visibility of my packages are absolutely critical to my operations. Their customer service team is extremely knowledgeable and consistently provides clear shipping options along with transparent pricing. For the past five years, I have trusted their recommendations--and they have never let me down. Most importantly, their proactive guidance has been invaluable during global challenges. With their help, I was able to reroute shipments around the conflict in the Middle East, avoiding what could have been significant losses in merchandise and major delivery delays. That level of foresight and support is rare. Because of their reliability and expertise, I have not missed a single deadline. Thank you for providing such dependable and outstanding customer service. read more

A friend had passed away, and I was managing her estate and packed up three bins to send up north to other friends and relatives for her. When I got to the store, all they had to do was dump the bins into the boxes. They were all soft goods nothing to break nothing to shift around no glass no plastic no nothing for the most part. It was just clothing including bras. They ended up using $60 worth of packing peanuts to make sure the bras wouldn't shift around. As you can see the box is full of clothing, all three of the boxes were full. Nobody needed packing peanuts, which were slipped into the boxes in the back room behind my back. Tru, I didn't look at the receipt that closely, but I did not have it before swiping my card either. in a distraught state and not feeling well that day I just paid and left. I trusted them and that was a mistake. Today, two weeks later, I went in there and told them about the packing peanuts and neither one of them even said I'm sorry. And the female owner tried to gaslight me saying that the bins were in the boxes and to keep the bins from shifting they needed the peanuts. I said no, we did not ship the bins and she tried to argue with me and got smart in the mouth that I wasn't listening to her gaslight me. It's disgusting and I told her that it was a rip off and it was. At least they could say, would you like packing peanuts and I would say no. They took advantage and they lost a customer. And $9.99 to tip a bin into a box is ridiculous. Labor. read more

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Super nice dude, I had an old mailing box but offered to buy a new one if that was better- he used my box, let me email the packing slip to him and printed it for me. Super quick, super nice, cost me $2. Could not be more pleased, will definitely be back. read more

Friendly and quick service. On this particular visit I was just dropping off a prepaid UPS return. The gentleman made sure I had my tracking number and specified the day it would go out to make sure that was ok. It is hard to spot the store from the road and even the sign is not the easiest to locate in this unassuming plaza. On the plus side it is near a few good food places. read more

DO NOT SHIP WITH THEM. BAD CUSTOMER SERVICE AND PRICES ARE OUTRAGES!! Go elsewhere and save yourself some money and ton of headaches. No accountability for lack of attention! Dropped my package off first thing in the morning, they told me it was picked up but some how it was never scanned by USPS. Paid stupid amount of money to ship this package , it's been 11 days and my customer still didn't get their item. So I shipped again via another shop and it got delivered within 3 days while the other package just miraculously appeared at USPS processing facility! Owner said "nothing I can do about it", yes...yes there is! You could have made sure it got scanned when it was picked up from you!. As an owner it is your responsibility to process packages properly and get them scanned upon pickup and refund customers when service you provide fell insanely below standards you advertise! Just an advice from business owner to business owner. read more

Always have had a great experience here. People are kind and dependable. Thankful for a place like this. So much better than going to post office read more

I went here to ask if they could ship back my WFH equipment after switching jobs. I told them the entire cost would need to be charged to a company account, which they said was fine. So I brought everything in from my car (a laptop, monitors, keyboard, mouses, docking station, wires, etc.) - few trips, in the rain nonetheless. They started weighing them and measuring for boxes and said I would be charged nearly $50 for packaging materials. I told them it was okay as long as they could charge it. They then said they couldn't. I had to load everything back up and take it to a real FedEx. I wish they had been more knowledgable and upfront to begin with. The guy explained that they have to pay for packaging material themselves unlike FedEx which provides it themselves (or is provided materials from corporate), which I understand. I try to support small business whenever possible but it did seem unnecessarily overpriced. read more

If I could give zero stars, I would. Two employees/owners were in this place. We went there because it was on the location finder for FedEx. We carried in a large box, which FedEx customer service said could be shipped from there. The two employees watched us struggle with this box as we came inside all while sitting behind the counter MASKLESS. They said they couldn't ship something so big, but they'd try to find room for it. Um, did I mention they weren't wearing masks? The guy had one tooth. No joke. We left immediately; they basically pushed us out the door, telling us to get the eff out. Sure. Reported to FedEx and filed a complaint. DON'T VISIT THIS PLACE! read more

I had a wonderful experience with this place. Dwayne was so professional and helpful. I needed to send my passport to a UK visa center in NY from FL. Dwayne helped me out with the entire process and promptly called me when the passport was sent back. I highly recommend this place. Very helpful and very reliable service. Thank you! read more

Stay away. This place is a ripoff. They overcharge for shipping. You get much better rates if you go to UPS or the Post Office.