Value severely lacking. Priced my exact box size and weight exactly with UPS prior to going to this place. UPS said $34 and this place was double at $67. I realize you have to add some as a franchise and this is not a real company owned "UPS Store" but this is ridiculous gouging. Won't use this location again. read more

I really hate the fact that this is the closest UPS shipping location from me. Every time I go here I have a horrible experience. They have this wonderful sign informing you of where the line forms and meanwhile they let people cut in front of you after you've already been waiting 10 minutes for help. Sheesh. read more

Extremely inappropriate interactions with the customers. Rude, inconsiderate, slow, unknowledgeable, argumentative, hostile and combative. I dropped a bag off from Bounce for a few hours after a layover at Denver airport to go to the Botanical Gardens. No one knew how to check it in or out. I had to catch a bus and the black lady in charge did not know how to check it out. In spite of it being pre-paid would not let me get my bag until their scanner which "wasn't working" was satisfied on their end to meet their needs even though it could be done after I left using my receipt. I told them I had to catch the bus can I please have my bag. And the black lady screeched at me roaring through the place, "she was banging on the door this morning!" I said, was I? A known lie, I simply knocked a lady of slight build at 7:59am. As all I had to do was drop off a bag. It was a horrible process. Do not encounter these crazy ladies for any serious needs, untrustworthy as well for handling luggage. I would not trust them not to steal due to the hostility and inappropriate, unexpected behavior. read more

The UPS Store - The black lady was extremely combative and I said they were being reported when an argumentative Latina jumped in. - Shipping Centers Near Me - Denver, Colorado

This is a good store. The employees are helpful and considerate and they provide excellent service.

They are the best. Been doing business here for years. The staff is super friendly and I enjoy my interactions with them all. Honest and reliable! read more

I always have great service here but today was extra good! I went I to drop off a pre-labeled UPS package, and expected to just walk in and walk out. Instead I was greeted by a joke I missed but laughter and a smile. I love walking into places where people are having a good day, it really changes the atmosphere of everything. It feels more at home and just like a place I want to return to. Big shout out to lady "Q" for making today's experience better than great! I hope every day is that cheerful for you and everyone gets blessed with the sound of your laughter and beautiful smile! Thanks for giving me a reason to smile for no reason. read more

I will rate this location of The UPS Store-700 North Colorado Blvd.-2 stars because of my unpleasant interaction with Pricilla. I came in to have documents verified by a notary for my employer. My employer gave specific instructions on how the form is to be completed and even provided an instruction letter to those assisting. Pricilla stated the form provided by the employer was filled out incorrectly and that she would have to complete the form correctly. I stated that it was not necessary and once again offered the instructions provided by my employer. Pricilla became very aggressive and responded that she does this every day and that she is the only one in Denver that does this. I knew that was untrue. I responded to Pricilla that she did not have to be rude. Pricilla responded that if she could not complete her processes I could find services elsewhere. No one should be bullied into receiving, accepting service. Pricilla may be right that the form was incorrectly filled out by my employer and that what she is advocating for is correct. But it is how you go about relaying processes is key in good customer service. There is no need for aggressive dialog. Pricilla is incorrect that she is the only person in Denver that offers this service. And yes, if I did not want her to complete her processes that I could take my business elsewhere. But should I? My suggestion is for management to revisit training in how to positively interact with customers in relaying proper protocols/procedures when customers are in disagreement. It is not about being right. It is about relaying the information in a calm manner and the reasons for actions being taken. There is no need for rude, aggressive behavior. I will take my business elsewhere. read more

This location is very convenient; there's always parking in the lot, 4 spots reserved specifically for the UPS store. There's rarely ever a line whenever I go, but if there is, it's a short wait. The staff is super friendly as well. The notary service was easy too! read more

hello I'm going to put a no star in this one. I am going to name multiple reasons why I don't want this to happen to anybody else. Like it happened to me. There's a worst day of my life. UPS is not the right company to deliver anything people please listen to me they are other companies like Amazon FedEx that they are 100 times better than UPS. UPS is so unprofessional they lost my package. There was so very important and I actually paid extra money to get expedited in early delivery. no one was able to answer my questions, so unprofessional. read more

Why would anyone think to look at reviews for The UPS Store? I didn't. But, here I am writing one. I have frequented this store for years, from getting copies to shipping packages. I have had a pretty great experiences to be sure when pondering the friendliness and efficiency. I have never had a problem with anything I've sent. But I choose to never go back to this one. A UPS Store grift? Read on. Upon taking items for return from Zappos, who absorbs the shipping costs and provides a label, it was explained to me I'd have to pay an exorbitant amount of money to tape the box closed. Okay. I now know that someone will charge for that. I will make sure it is taped shut for a myriad of reasons, namely that crime is up. But the woman explained to me that if I donate to the plastic box on the front counter for some promise to "feed the kids" with cash, even if just a penny, she would tape it shut for me for the penny. Hahahahahahaha. Who has a penny on them these days? I have no doubt that she was pocketing that money. It was stuffed with dollar bills. Oh boy. If you go here or any shipping store for the matter, and don't appreciate being grifted, make sure you tape your box shut because an unscrupulous actor/actress may attempt to charge you $5 to tape your box shut or implore you to give a .01 to, "feed the kids." That's all, folks. read more

Great service at this store. I have a mailbox and have been sending and receiving packages from this location for years. Big thanks to Lyric, Chris & and the rest of the team for the attention to detail on document notarization as well. It's great to see this level of customer care and attention to detail. Thanks! read more

Not sure what happened to the lack of customer service here but man am I disappointed. They said they emailed me to let me know my PO Box was due for payment. (Checked and no emails) they said they called (checked my phone and voice mails, no voice mails) We were moving from California to Colorado and I thought I could have easily missed something. But nada. They sent all of my mail back to sender. Checks and important documentation sent back. You called me before and I would always call back. This time you lied and then closed my box. It's all good. I no longer have to drive 45 minutes to get my mail. But your attitude today was unnecessary and I get it... wearing the mask can make you a real b**ch but you don't have to lie. On to a different UPS store for us! Bye bye read more

Very nice staff. Quick and friendly. There was no wait, even for coming mid day on a Sunday. Jordan helped me out today- thank you!

Went to have a document notarized, which is typically a $5 fee. Was charged an additional $25 convenience fee for having this done on a Sunday. Store manager stated this was to cover employee overtime. Had no choice but to pay it. Quite a scam! read more

The UPS Store at 7th & Colorado Blvd treats everyone with respect and professionalism. What a difference from most Post Offices. They process the parcels and the customers quickly even during the Holiday crush. read more

I personally highly recommend using this UPS Store. If you decide to go there or call them, you NEED to ask for JESSI!! She has gone above & beyond to help me. I live in NJ and needed to set up a mailbox in Colorado. I was lucky enough & fortunate enough to have Jessi help me. It was a bit of a stressful process but Jessi made sure that everything I needed was complete. She makes you feel like you are her only customer. She takes the time to help you and makes you feel like your situation matters. Her customer service is IMPECCABLE!! She confirmed every piece of mail, updates & kept me in the loop every step of the way. She speaks to you like a regular person and is so genuine and easy to talk to. Makes you feel comfortable and confident that what you need done is going to get done. She is an ABSOLUTE professional!! If I owned a business I would hire Jessi in a second! That all being said, I highly recommend using this store and if you do, do yourself a huge favor and ask to have Jessi help you with your situation! She is the epitome of what customer service should be!! read more

They did a great job with a family heirloom. Careful and best price point and arrived safely three states away! read more

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Had to ship some shoes via UPS and I specifically asked for a box and paid for a box. After I paid the lady said I was "good to go" obviously she packed it in a bag because when the shoes were received the shoe box was completely damaged and I lost money. Don't trust in the associates words. Watch them do what they say they will do like they are children read more

I needed a passport picture and I came here. Jessica treated me so well. She took a few pics and allowed me to get it just right. She even took a 2nd batch so I could get just the right one. Very busy place but plenty of down-home customer service!!! read more

Dez helped me return a massive amount of things that needed packaging when Amazon said they didn't. She was patient and helped me work around the issues, getting it all done in record time and with a smile. I'm so glad this store is here. Thanks, Dez! read more

DO NOT, I repeat DO NOT mail anything of value or significance through this UPS Store. It is poorly run, the manager and employees were rude and could care less about the matter. I had my engagement ring / mother's wedding band stolen. Unfortunately, I never received any tracking notification updates which led me to believe it never left this store location. Someone at this UPS store was greedy and took something that was NOT theirs to take. I will never support or return to this store again. I hope that whoever reads this considers going elsewhere. read more

The staff at UPS store 2579 are great! Denise, Priscilla and Desiree were so helpful and friendly. It's a busy time of year for them and I can't imagine how stressful it must be to work there, but you wouldn't know because they always deliver great service. Thanks again! Denise deserves a raise/promotion!! read more

Priscilla at this store is amazing! I had to ship a weird sized art print and couldn't find packaging for it. She came up with a solution and created a box to fit my needs! It was extremely helpful and she offered protective packaging as well. Great store!! read more

Cannot say enough about the INCREDIBLE staff and great service this location provides! I have two plus years of personal excellent service from Jesse, Denise and Lindsay. If you are looking for professional and dependable service, DO NOT hesitate to consider this UPS location. This is my first yelp review and a moment of my time well spent. Thank-you all for the personalized attention and your excellent communication skills! Thanks for making me feel like an appreciated customer!! read more

The staff is absolutely fabulous. Very helpful. They paid attention and caught a mistake of mine otherwise my package would have went to the wrong place read more

Usually you get an ok service at the places But today it was great abeni hopefully I spelled her name right she was a great help and knowledgeable of staples process and products which I appreciated very much She offered great customer service and the manager as well read more

Ship from here. Other places will tell you the more expensive price for UPS shipping because they add their own charges. I visited a couple of the "other" mail stores and they quoted me double what The UPS Store charged. I like to pride myself on being an informed consumer, as well as, a bargain finder. I'm not cheap, I just like to know I'm not paying more for something that I can get for less in the same vicinity. The service was friendly, informative & thorough. That's all I could ever want from any service. That's trust & respect for the customer. Wahoo! read more

Each time I come here, I am treated to friendly, professional and efficient service. I normally pre-package my shipments but this past time I had no choice but to hand over a heavy fragile item without a box or so much as one styrofoam peanut to protect it. The package arrived in perfect condition. Had the recipient of my package been able to wait a week, the shipping cost would have been $20 for an 18x18x8 box. Unfortunately, it needed to get there the next day. The cost was substantially more and the nice lady behind the counter gave me a Frequent Shipper 10% discount to help ease my pocketbook's pain. There is a UPS Store closer to my house but I try to ship from this location whenever possible. It's worth the extra drive for such excellent customer service. read more

I just sent a bunch of packages. Dez did a fantastic job! Fast and meticulous. I would recommend this location to everyone.

This store is not convenient to where I live, but I still go here because as far as I am concerned, it is the *best* UPS around. I am always greeted with a smile and super friendly/quick service. I have been to several other UPS stores around Denver, and none of them compare to this location. Like other reviews state, they are there to help you package your items and always seem to have enough personnel that you're never waiting long. (or at all!) Lastly, they go above & beyond - just tonight I had a package arrive 20 minutes before they closed. It needed refrigeration, so they called me to tell me it had arrived and that they could provide safe-keeping at a restaurant next door for me to pick it up whenever I could. Package was safe & sound when I got there to grab it... awesome!! read more

Sick. Walked in and out in 15 seconds. Bro took my package, printed my receipt and I was out the door! Dank. read more

Very helpful employees, was in and out in a flash. They even warned me about a certain cable companies lack of acknowledging receipt of packages. They told me to keep my receipt somewhere safe. -1 star for parking, but what can you do with Trader Joe's right down the street? read more

Just worked with Jay at this store and he was incredibly helpful. I would definitely recommend him if you go there. The guy probably deserves a raise! Thanks for all the help Jay! Kenny read more

Wonderful customer service and the staff is super friendly! They helped me with my dhl package which I had no clue how to process. AND they have parking, AND they are near Trader Joe's so I'd definitely use them again, very convenient. read more

Got a fragile thing to pack Can I put it in my sack? Bubble wrap'll do the trick. A roll right here I'll pick! Five dolla for the stuff. Seems pricey but I won't huff. Then they offered some for free! Great service, wow! yippee! read more

Walked in at 5:08pm, rush hour. Wait time: 3 seconds. There was 1 guy in front of me and he just dropped off a package. Was asked how I could be helped, and I told them that I somehow bungled the return address self-stick label in the plastic cover, which was hanging on by a dubious 1-inch strip of sticky stuff. No problem for the UPS crew...they handily dispatched the suffering envelope, and packed my shipping label neatly in another self-stick envelope which was then affixed to my package. Receipt with tracking # handed to me and I was out the door. Elapsed time: about 90 seconds. Now *that's* service. Normally, I hate UPS -- they seem overpriced for package shipping, and the delivery drivers don't even seem capable of reading shipping directions like "leave package at office, not in my damn hallway where anyone I don't know could steal it" (my neighborhood one excels at fail, dropping off 4 packages out of 5 in the last month and a half at my door -- big ones)...but this *store*...there's nothing to complain about here. Kudos! read more

Great store. I have been getting my mail there for over 10 years. Dawn took over the store several years ago and the service has gotten even better. They accept mail from any carrier unlike USPS. 24 hour access for box items. Staff is always great to me. Most have bothered to know my name and greet me every time I enter the store. . If I have a package too large to fit in my box they hold it in back and when I demonstrate my package note they take the 5 seconds while waiting on a customer to fill out a form or something. Multitasking at its best. Never see that at the post office. When busy they really hustle to get customers take care of. A very different experience from the post office. Lines are no where nears as bad as the post office. If you value your time this is a great place to ship from. They also do notary, fax, and copy services. They are willing to ship and package just about anything. I have seen motorcycles shipped there. Good hours of operation and are even open Sunday (beat that post office). A+ read more

The employees at this location were incredibly helpful and knowledgeable; especially of the partnership with Bike Flights. I will come here again and suggest others use this location! Great service!!! read more

Stay away from this Rip Off UPS Center. This past Friday afternoon I took an envelope, maybe 12" x 8", with a small box inside and wanted to have it delivered in upstate New York by Monday afternoon. The envelope weighed less that one pound and I was told that it would cost $81.00 for a Monday afternoon delivery. Well no way to that one. So I mailed the same package this morning (Monday) from my work mailroom and it is going to be delivered by Wednesday afternoon by USPS Priority Mail for $7.99. I have always thought that any UPS shipping store had all the delivery options available, FedEx, UPS and USPS. Well maybe they do, but watch out as the employees there I am sure are directed to offer only the most expensive option. STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

The UPS Store - $81.00 for a 2 day delivery! NOT!!!!!!!!!!!! - Shipping Centers Near Me - Denver, Colorado

How good does service need to be to write a 5 star review for a UPS Store? Yeah, it was that good. Jessi went above and beyond the basic package drop off transaction. I was sending a large item across the country and the shipping was going to cost more than the value of the item. Jessi without prompting made a few friendly suggestions regarding packing the item and cut my shipping cost in half! Thank you Jessi. read more