"Another successful delivery! A big thank you to Raymond Warren for ensuring that my package…read morearrived without any broken bottles or damages."

I rent a mailbox at this UPS Store and receive several packages each week. Every visit is quick and…read moreefficient -- the team always greets me when I walk in and makes sure I'm helped right away, which I really appreciate as a busy single dad. Indya is always stellar -- professional, friendly, and consistently provides excellent customer service. The manager runs a tight, respectful operation and has built a strong team that reflects her leadership. There are also several young men who work here who've been just as professional and helpful every time I stop by. It's clear they all take pride in what they do. Highly recommend this location for anyone who values professionalism, efficiency, and genuine customer care.

I have only ever received the warmest welcomes and service, and the kindest interactions from this…read moreUPS location. The employees here are knowledgable and very efficient--I always have a positive experience mailing items. Reading other reviews here that are negative, I can only assume those individuals bring the bad experience with them wherever they go, because you don't find it here. Not saying they are perfect, but these folks are the kinda people you want handling personal shipments. Their collective demeanor is inviting and facilitates trust. I appreciate having a solid UPS store so close!

This is the very best UPS Store we have ever used. They are professional, quick -but- efficient,…read morepatient, and a pleasure to do business with, consistently. This is the standard for what a UPS Store should be.

Customer service 1-5 Visited this store to drop off an…read moreAmazon package. Unfortunately, they don't offer this service. Fair enough! Upon entering the store, there was one customer and two workers The young man was attending to a customer, and there was another worker in a chair on her phone. when I walked in, she looked up never greeted me, and went back to her phone. Customer Sevice at this location ris dead. Luckily there's so many other places that I can obtain service from that have great customer service. Unfortunately this is not one of them . But, thanks to the young man!

Cute Little Mailbox Store. Very Helpful. Tons of services. Allowed me to use a computer for a small…read morefee. Friendly staff. Neighborly atmosphere

I dropped off a FedEx package at Mail Central on Friday April 4th around 11:00 am. I purchased the…read morelabel on eBay.com. I noticed Sunday that the package had not been picked up, it didn't have any scans from FedEx. So, Monday April 7th around 9:00 am shortly after Mail Central was open, I went in to ask Troy (the store owner) why my package had not been picked up. She said I must have dropped off later than I thought, I said I know I dropped the package off around 11:00 am. Then she went on to blame FedEx for not picking it up. As the store owner she took no accountability for the package not getting shipped nor did she offer any ideas on how she would fix the error to make sure it would not happen again. I left the package with her hoping Friday was a fluke and that she would make sure my package would be picked up on Monday afternoon at their normal FedEx pick up time. Monday came and went with no FedEx scan on the tracking. So, on Tuesday April 8th I went in to Mail Central again to see what had happened. Troy was not at the store, so I talked to the employee on duty. She stated that all the FedEx packages were picked up. I said that I wanted to looked to see if my package had been picked up. It was absolutely clear that FedEx did not pick up again. I took my package, made a new label and took it to the UPS store. With Troy knowing me and my husband since 2018 when we began dropping of packages at Mail Central, I expected more customer service from her. I expressed to her the urgency I had in needing to get this package shipped, because on eBay you only have a couple of days to get it shipped. I feel like she at the very least should have called me (my phone number was on the shipping label). I feel like she has no urgency to fix what was happening with FedEx or to service her customers.

The amazing lady who was working the opening shift was so helpful. I never write reviews. But…read moresomething about her energy made me want to make sure she gets a little recognition. I hate going and running errands but she made my morning a little better. I wish I would have gotten her name.

We had our PSA Prechecks done here as walk ins and it could not have been quicker or easier. We had…read morepre registered and Hayden, who helped us, was professional, friendly and expedient. We were in and out in about 15 minutes.

Everything I have sent through here has been packed well if I needed it packed and got to…read moreIts destination on time. The people working there have been very helpful.

Terrible customer service, very rude and services are way overpriced. Do yourself a favor and go…read moresomewhere else. Take a few extra minutes & go to the one at the corner of New Macland & Richard Sailors Pkwy. Great service, fast and friendly.

I've had two items I trusted them to return that never made it back to the original place of…read morepurchase and I was charged for both. So far this store has cost me 627.00. And they will tell you they aren't liable for returns.... Even though shipping is their only job

Visited the UPS Store at 3600 Dallas Hyw, in same suite as the Kroger. The owner demanded my…read moredriver's license to mail a package in order to input into their system. Stated it was UPS official policy. I have never been asked to present ID in order to ship a package. Has this happened to anyone else? ID just to mail a package, something is off. I called UPS corporate complaint department, they insisted that isn't the policy and will investigate.

Always great. Fast and convenient. Great service. We use them for Amazon returns and it's easy and…read morepainless. Their prices are the same as everywhere else.

I mean it's still a US post office but this location is far more pleasant and faster than the one…read moredown the street on Floyd Road I have never waited more than 20 min. The staff is friendly. I have had a constant and reoccurring issue with packages being delivered since moving to the area a few years ago and every time the post master at this location handles it personally. It's pretty much as much as you can ask for from a post office (especially considering what's going on with Atl USPS currently)

The people here are so miserable and need to retire. I filed a claim for a missing package and I…read morereceived a call today stating my package was brought to this location by the mail carrier. I walk in and tell the old miserable rude lady at the desk that I received a call that my package was here. Her response "we don't call people so I don't know who called you". Just nasty for no reason. I just knew based on her attitude I was leaving there without my package. She ask for my address and walked to the back for 2 seconds. Comes back and says "we don't have it, file a claim". Ma'am I did file a claim and they called me and told me you had my package. No help what so ever. Just rude and nasty. If you don't like your job don't come to work and take it out on the customers.