This was our first time going here! It was busy so there was a wait for food and drinks which is expected! They have a wide variety of games to play. The size is great, but a few machines didn't pay all our tickets as they were getting low! Would definitely go again! The combination that comes with play and a meal is well worth the deal! read more

Main Event Grand Rapids - Deep fried pickles and Ranch! You got so many! - Arcades Near Me - Kentwood, Michigan

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Unfortunately, the service was a bit slow for an empty bar and restaurant space. Pours are definitely measured to a tea because it's probably a corporate place. Ended up having to ask someone who wasn't our server to run our cards after 20 minutes waiting for our original server to come back after they dropped the check. The ambiance is very much family-oriented, which is fine, but I was just more disappointed with the lack of timely service when the space felt so empty. The food was mid for the cost of the appetizers. Also, went to the bathroom twice; each time I used a different stall and soap dispenser, but no toilet paper or soap. Just not that impressive. read more

Main Event Grand Rapids - Arcades Near Me - Kentwood, Michigan

For a cheaper Dave and Busters experience, this may be a good place for kids to go. I'd probably rate it 2/5 because the workers were not super great and the tablets to load up the cards would sometimes not work or take forever. My husband ordered a drink at the bar that had red-hots and they just gave him the drink and said "sorry, no red hots".... Which was the only reason he got that drink. We did two-on-two laser tags (all adults) and that was fun. It was $11 per person though and one of the laser guns didn't work, so probably wouldn't do it again. They did have a variety of arcade games as well and some prizes you could redeem tickets for. We did a VR game but my husbands head had to look straight up the whole time or it wouldn't work... At one point. We played a game that wasn't working and when I went to tell someone, he told me to "make sure no one else plays it" like I worked there? I was so confused. Thankfully they did refund the card for that one game (but none of our other issues). For kids birthdays, it may be a nice place to go, but I left feeling underwhelmed and frustrated by the lack of care that was clearly present. read more

Main Event Grand Rapids - Front entrance - Arcades Near Me - Kentwood, Michigan

So many problems. The main problem was a extremely dismissive manager named Rachel. She was there in the beginning, three weeks ago when it started. Their product was faulty and she brushed it off. She indicated the situation was an IT problem. She had zero sense of customer service, conflict resolutionn, or any other indication of accountability. My children love Main Event, but it's run so poorly that I can't continue to spend my moneyy with this organization. A lot of local groups are planning events at Main Event. I am recommending we take a second look. read more

My daughter wanted to go bowling for her birthday, so we tried the new Main Event at the mall. We paid to bowl for an hour and it took 45 minutes to get a server. We asked multiple people if we had a server and even went to the bar, but never had anyone help us. We ordered some apps and drinks but nothing showed up until 20 minutes after our bowling time expired. The service was so bad that it completely ruined the experience. The bowling isn't even real bowling because the pins are attached to strings. The place is very clean and offers a variety of things to do. We probably won't waste our time again. read more

Main Event Grand Rapids - Breadsticks - Arcades Near Me - Kentwood, Michigan

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Coming from Washington, D.C. where there isn't space for larger play zones, my seven-year-old daughter and I spent two hours at Main Event while visiting Grand Rapids. She loved it! Located inside the Woodland Mall, it's a larger space with bowling, laser tag, and lots of arcade games. Kiosks at the entrance walk you through how to access the games. As first-timers, we signed up for their newsletter on the website to get $20 extra credit. We then spent $58 more dollars on credit that comes on a card that cost $3. (If you plan to return, keep the card.) The arcade space comes with many games from Mario Kart to Twister to claw games with toys and tickets as prizes. The games do NOT dispense physical tickets, but loads points onto your card to be redeemed at a well-stocked store. To maximize points, avoid certain games. The giant claw game in the way back is hard. It only works if one of the ticket rings is fully flat. It costs 17 credits, which is steep compared to the other games. Most games cost 7-8 credits. The store to redeem your points comes with all sorts of brand candy and a few fun ones like jelly beans in "gross" flavors. There are stuffed animals, trinkets, and more. My daughter loved the fart machine, the Fun Dip, and slime. read more

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I am not a great bowler. I have been struggling to break 100 in bowling my whole life. I go once, maybe twice a year when I've built up the courage to try again. I went with some friends ready to finally break through. The keys for a good bowling performance are low stress and a few drinks. Our server told us he would be back in 5 minutes to get drink orders, and 40 minutes later he was back so naturally I was frustrated. Frustration does not usually help with your bowling performance! We ordered our drinks and it only took an hour and a half to get them... So you can imagine my stress level and frustration are pretty high at this point. 2 games of bowling with no drink. I think this goes without saying but I did not break 100. I hate to blame my performance on something other than myself, but surely the drink I ordered would've helped. It's hard to concentrate on your bowling performance when you're wondering where the heck your drink is. Our compensation was ... a voucher for another game of bowling! I guess I'll be trying to break 100 at another alley. Also an FBI show was playing on all the TVs. Not very kid friendly... read more

Main Event Grand Rapids - Arcades Near Me - Kentwood, Michigan

I booked online and our lane wasn't ready when we got there, it was nearly 20 minutes late. I could tell they were short staffed and drinks took a long time too. However they did their best to apologize and the kids had an amazing time with laser tag, and they added a few extra minutes to our bowling because we had to wait. Overall fun! read more

Pretty bad experience both times I've gone. The problems have not been fixed and remain the same after a little over a year. Major issues are the service and bowling conditions. The catering food was a bit rough as well The service is terrible. The bar if it was standalone would fail with the current staff. There were about 10 people around the bar and 4 waiting for drinks for about 25 min. Not an exaggeration. The design of the bar itself doesn't help for efficiency but for sure the bartenders were not efficient. Some would make eye contact and then deliberately go grab a random empty tray or something and walk away. Maybe they are understaffed but the ones they had were extremely slow. We ended up leaving and getting drinks at on the border. Id skip drinks or seriously lower your expectations. If you actually bowl then avoid this place. Floors are a disaster from people going down into the arcade or bar and then back to bowling. They are slippery to the point of being dangerous. Your first throw not expecting it could very well result in you falling. Its like they combined multiple businesses into one and have staff that has no idea how run their respective sections. I give it maybe another year or two before they pull the plug unless some serious changes take place read more

Got there at 6 o'clock I didn't get seated till 645 and didn't get served until 7 o'clock. Didn't get our food until 8 o'clock. Didn't even get the bone and wings at the manager. Didn't do anything about it. I'm tired of this and I'm never going back there that's why they got a one star review because I was just trying to be nice but every time we go there it's the same way and try to be sassy because every time we just leave her a tip and then she acts do you want to change? It's no change. And everything always comes up around $200. read more

We drove from Battle Creek with our grandchildren (ages 10 and 12). The food was very good and the bowling was enjoyable; however, the service fell far short of expectations. When we went into the restaurant for lunch, we waited approximately 15 minutes without being greeted. I eventually asked the bartender if we could be assisted, and he informed us that he was the only one working and would get to us when he could. He continued serving walk‑up drink orders rather than attending to the tables. I ultimately located a manager, who was very helpful, took our order, and delivered our food. Again, the food itself was excellent. Afterward, our grandchildren played arcade games and went to the prize counter to redeem their points. Many items did not have visible point values. They asked about a lava lamp and were told twice that it cost 1,200 points. After carefully selecting items based on that information, they were told at the counter that the lava lamp was actually 1,500 points. When I questioned the discrepancy, the staff member responded, "Well, we don't always know," and later added, "Not sure what to tell you." For a 10 year‑old, that kind of inconsistency is very disappointing. It's unfortunate that what could have been a great day ended on such a negative note. The venue has a lot of potential, but based on this experience, we are unsure whether we will return. read more

Kids and adults had a blast. Very fun and plenty for all of us to do. I suggest booking bowling ahead to ensure a lane and avoid long wait. read more

Main Event Grand Rapids - Arcades Near Me - Kentwood, Michigan

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Went on NYE for a birthday. It was extremely disorganized, and they were not prepared for the amount of people. They had little help, and we waited just shy of an hour to be greeted or have our order taken at the restaurant after being seated even after asking the hostess, bartender etc for help. Will not be back. read more

My husband and I went after dinner and had a fun time. I am old skool, so I kind of miss getting real tickets and wish there were some old skool arcade games. read more

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Thanksgiving Tradition- we don't cook, but we eat and drink well and play lots of games! This place was perfect for a Holiday get together. The drinks and food were all well made with a fun presentation. The spaces are clean and spread out. The servers were quick to please, with a smile on their faces! read more

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Terrible from start to finish. Server was rude, general manager was rude, food was terrible (did they even try?!?), games were broken and employees didn't care. Giant money grab, do not recommend. read more

Food: service was nonexistent. Waited 10 minutes to be seated, we were the only ones in line. After we were seated, no one helped us. Waited 20 minutes, left. Terrible experience. The place was empty, only about five tables of people. read more

We came out for a long overdue date night and Amber and Anthony made our night AMAZING!!! We had drinks and food while we bowled and it couldn't have been better!!! Drinks were great and the food (sliders, mozzarella sticks and pretzels) were delicious! Husband and I were very impressed by Ambers door service and Anthony's attentiveness! Anthony suggested everything we bought, food and drink wise, and he was NOT wrong. It's been a long time since I have been able to go out and enjoy myself without the massive crowds and terrible service from people who do not care about anything but a pay day!!! GREAT JOB AMBER AND ANTHONY!!!! read more

We tried bowling at the Kentwood Main Event when they first opened. We weren't served/checked on the entire 2 hours we were there. We were understanding of the fact that they had just opened and were most likely still short staffed, so we decided to give it another shot. This time, our server checked in shortly after we sat down and said he would be back in 5 minutes to take our order. 40 minutes went by before I decided to go up to the front desk and tell them we hadn't been served. Our server came shortly after, but we then proceeded to wait 1.5 hours for our drinks. We talked to a manager afterwards about this, hoping we could receive some sort of discount, and they offered us free bowling the next time we decided to come in. Unfortunately, we won't be returning to use that game and won't be recommending this place to anyone. read more

We just went for our first time and it was an incredible surprise. Very clean, tons of games and the bowling was awesome. Bright lights, loud music and reasonably priced food/drinks! read more

Main Event Grand Rapids - Bowling - Arcades Near Me - Kentwood, Michigan

There where things to do and the vibes were very good made it a good time and the security guards made it a even more of vibe 100% would go again and definitely would bring my kids And the service was a 10 outta 10 keep up the good service and I didn't try the food but it smelled good read more

Best place ever! So much arcade games, the claw machine that takes 17 credits is the best! It's really clean, same with the bathrooms. Lots of prizes, service is good. read more

Doesn't compare to Dave and Busters, half of their games steal your credits and staff doesn't reimburse, acts like it's a hassle. Their bowling alley sucks as well. Overpriced for no reason read more

We came here for bowling with a friend and her daughter. We were walk ins on a Friday and were accommodated quickly. The drinks and food took a while but again it was a busy Saturday so totally fine. The bowling host Abby was fantastic. She was super helpful with questions and a great face for the team! We will totally be back! read more

Definitely needs more staff! The dining area had only 1 server who was visibly stressed out and three tables with two to three guest and they shut the dining room doown but allowed the bar. There were only 2-3 ppl supervising and helping in the entire arcade. Decent place but help the staff out and help alleviate them read more

The food wasn't bad for what it is. However the service was not great as we had several issues with our large group. Most of the arcade games were out of order. The ones that were on would take your credits but not work so essentially costing you 2-3xs the credits for one play. No employees near by to report issues to. Very expensive for what it is. read more

Our server Maddie (a shift supervisor helping serve) did an amazing job! She was very attentive to us as we ate and extremely friendly! The food was great (you have to get the mozzarella sticks, they were the best I've ever had). Overall I would recommend this place to anyone in the Kentwood area who's looking for good food and drinks and to have some fun playing the many arcade games or bowling. read more

Very nice place, We went bowling for a birthday costumer service was not good at all we waited for drinks for over half an hour after receiving our drink we did not get any cups so we had to go up and ask for cups and didn't receive those until 30 minutes later. read more

The sliders were delicious and the Brussel sprouts were good too! Lazer tag and the billiards were a good time for date night. The music was fun and created a exciting atmosphere. We will be back for date night. read more

From big fun sundae to the sliders and more platter, there's tons of options for the whole family. All of these can be enjoyed while bowling. read more

Such a fun place to go! Food is good, bowling has so many options, and all the employees have been so helpful!

False Advertising- received multiple advertisements that there was a deal for $18.99 a person. We show up and they have it marked at $22.99. Was a waste of our night be straight with the prices. read more

Widowwy fweakin sick pace. Nommy food and dwinks. Bowled a free hundwed and Widowwy went pwo.

good vibes but we had to swipe our cards multiple times for some games to work and the machines were eating our credits

great spot for my kids birthday party! party street is full of energy and smiles! the pizza is perfect for the kids!