Incredibly kind staff and great selection of inventory. Always my go to when I'm in the area and…read morealways leave happy.

Great smoke shop in downtown Salem. Sara was amazing and Lorenzo was super helpful. They were both…read moreknowledgeable about all of the products and gave a great breakdown of some of the products I was looking for, and they were cool with browsing, not pushy. City Smoke Shop has a ton of products, both regular and unique pieces so you'll definitely find what you're looking for here, whether it's papers and rolling trays, to chillums, bows, and happy kits, to bongs and hookahs, and more. They have every accessory you could want, as well as a large Cigar room filled to the top. I'll absolutely make the trip here over my local smoke shop due to their availability of products and great customer service. Thank you to Sara + Lorenzo for a pleasant shopping experience!

They don't answer their phone. I've tried for 3 months during the times they said they were open. I…read morewould have given them the thumbs up a couple of months back because i broke my back and couldn't walk or drive. (They delivered!) the owner was very pleasant and accommodating. Maybe I'm not giving them much credit, cause my rating would have been excellent. I was telling all my friends. Now I am embarrassed. I called again today 10/14/202, still no answer

It was a true pleasure visiting your shop for the first time on Saturday! Erik was very friendly…read moreand informative. I came in to "just look" and ended up leaving with 4 very useful and much needed items. Erik is like a recommending friend, not a salesperson. I will definitely be back and send all my friends there as well. Thank you!

I mean this place is usually very solid tbh. I come here for all my fronto and they have great…read moreprices but I'm here rn at 9:15 am on a Monday and they still are not here yet. Some other man was waiting also but he just left because of how long he's been here. Yes they do have a large selection and the service was very nice but you gotta open on time

I'm not much of a smoker although I do occasionally enjoy a cigar which is what I stopped into the…read moreshop for. This time around I was in the mood for a black cherry clove and they had them in stock, nice! I was lucky in that respect so I figured I keep on pressing on that luck and also picked up a powerball tix. At last word, no one has won yet. I don't need more cigars but perhaps one more ticket.

Absolutely love the staff At this location!! Especially Beatrice!! I actually never write reviews,…read morebut was just so impressed with the two ladies that were working Wednesday night that I absolutely had to rave about them! I felt so comfortable with them that I felt I could ask absolutely anything and I would get an informative, non-judgmental, & just fabulous response from them . Beatrice definitely knows her stuff & so graciously shares her personal experience with different products and I completely trusted her knowledge & opinion. She literally spent hours with me as I asked my hundreds of questions ‍ and did not get the least bit frustrated with me. I don't spend a lot of money on myself So when I do I want to feel confident about my purchase (especially when I I spend hundreds!!) Haha! Definitely a favorite store of mine lol Both ladies were absolutely wonderful and even helped me decide which outfits were most flattering for me (Being newly single at 41 that was greatly appreciated! Lol) I will most certainly be back in to this location. Probably next Wednesday!! Hahaha! I'll pop in for a couple new products and to say hello to these lovely ladies that were so helpful to me! Highly recommend this location for the wonderful staff! Thanks again!!! Kristin R.

Jim was amazing! He was super helpful and informative. All the questions my group had he was able…read moreto answer. He was also so kind and funny! The selection in the store was huge so there was no shortage of things to explore.

I only stopped in for some basic stuff, lighters, butane and some cutters, but they took quick care…read moreof it. They sell a good deal of other things. They're not really a cigar place, but they definitely have some of the essentials. Service was quick kind and courteous. Recommended.

The guy working (I forget his name) was super helpful. I was buying a vape and juice as a Christmas…read morepresent and he was able to help me figure out what's what since I'm not all too familiar with the stuff. The store is a little on the small side so I feel it could get crowded fairly quickly but overall I find it to be just the right size for a place like this. Also, it's in a convenient place along Cabot and has a little parking lot on the side which makes it nice since you don't have to fight for street parking if you are further down Cabot and officially in downtown (atleast officially for me). I left here one satisfied customer.

Adam is very nice. Great to have a vapor shop in the area. It's small and clean with a few options…read more E-juices are overpriced.

Lovely store. Good selection of hardware and liquids. Super informative staff. Something for total…read morebeginners and seasoned pros alike. Everything is presented in an open and clear fashion. Unlike Boston stores it is possible to sample flavors you are interested in. We will be going back here often.

open early stays open late! always get a good deal and very friendly owner! plus now they got…read moredrinks and snacks always a plus!

Very happy the store opened back up the new owners are great people very nice and always willing to…read moreshow you different products

They could've answered the phone or got back to me on messenger - so not sure how the inside isread more

I highly recommend jolly Vapes in Lynn they have top quality I was very satisfied with my purchase…read moreway back when Jack is very knowledgeable in his products stop in today you'll be glad you did and that's no BS !