Sadly a one and done for me. I walked in to shop around for a birthday gift for my girl who was in…read moreneed of a new dabpen. The cashier was even helpful at first, showed me the selection they had in stock and even helped me make a selection. Up until here, GOLDEN!! I make it home, my girl unboxes her NEW pen and right out the gate you can hear some loose parts wigglin' around in there. I'm no engineer, but the rattle of parts never led to any good in my books... I get right back in my car and make it to the smoke shop only for the guy who had helped me earlier then tell me that he could not exchange the pen because the rattle of parts was not enough of a valid reason of exchange and since the box was open there was nothing he could do... So just make sure you shake the boxes whenever buying here. Imma just go elsewhere. Thanks for being blunt on how you run your business and sparing me of a waste of time in future visits! God bless ya

I went to this store to buy some Kratom. As soon as I entered the store I was met with contempt. I…read moreasked the guy if he had any cheap kratom and he tried to act like they were all the same price so I kept asking each individual price until I found one in my price range. After that I went to go pay for the product and it asked for a tip which I thought was weird since its not a service business. Anyways, I clicked no for tip on a product that cost $50. Next thing I know I see $106 flash on the screen. The store manager seem like he was going to say nothing. And as soon as I brought it up he got angry and said he could give me store credit like he didnt want to give it back. Eventually I got him to give me $58 dollars back which was the tip he tried to take, but not without him wanting to write down my Driver's license information and threatening to sue me if I reported it to the bank. I have a sneaking suspicions he does this to many of his customers where he is charging 100% tip or more. I ended up reporting his store to the Attorney generals office today so he will be getting a call from them soon. My best advice to you all is avoid this store. This clown is not honest, disrespectful and will try to rob you if you let him.

I only stopped in for some basic stuff, lighters, butane and some cutters, but they took quick care…read moreof it. They sell a good deal of other things. They're not really a cigar place, but they definitely have some of the essentials. Service was quick kind and courteous. Recommended.

The guy working (I forget his name) was super helpful. I was buying a vape and juice as a Christmas…read morepresent and he was able to help me figure out what's what since I'm not all too familiar with the stuff. The store is a little on the small side so I feel it could get crowded fairly quickly but overall I find it to be just the right size for a place like this. Also, it's in a convenient place along Cabot and has a little parking lot on the side which makes it nice since you don't have to fight for street parking if you are further down Cabot and officially in downtown (atleast officially for me). I left here one satisfied customer.

Quite the find! Friendly and cordial staff, great selection of cigars to fit any price range. With…read morewinter currently upon us, I was searching for a cigar shop nearby that has indoor seating and I happened upon the Tobacco Shack. I can now settle in, get a bit of work done using the wifi and enjoy a cigar at the same time.

The selection here meets all price points, and the cigars are always at the best humidor settings…read more Staff is always helpful, friendly, and best of all they know their product. Its on my places to go to on a weekly basis.

Me and my wife went to this shop on our vacation after my wife's vape broke, and the man there was…read moreextremely helpful and gave us a wonderful deal, i highly recommend this place to everyone, he went above and beyond, was very knowledgeable and pleasant to deal with! Keep up the good work main street smoke shop.

Was extremely helpful, very knowledgeable over the phone, and when I went into the actual store he…read morewas even better than he was on the phone. Highly recommended!

I love this place. Highly recommend coming here over any big box store. The staff is always very…read moreknowledgeable and friendly!

While visiting the Gloucester/Salem areas of Massachusetts, I sought out a cigar lounge to get a…read morestick and pass the time. I found one on Washington in Salem. Parking was horrible and I sought another. Good thing because this shop didn't even have a lounge. I found The Smoke Shop thru a cigar app. Great spot, with its own parking lot and not far from Salem. Decent options in the humidor and the lounge was fantastic. Met three locals during my time and had great conversation! Wish I had this shop in my hometown in Texas. Definitely recommend!

I go in here once in a while. I have breakfast across the street at the brothers deli and I have…read morefound some interesting and unusual guys. I really enjoy a Moro give it a try. You can't smoke in the store, but there's plenty of seating outside very friendly and helpful.

Good selection, great assistance from the guys who worked there. A bit expensive, but maybe…read morethat's just the nature of the beast. I would recommend this place for sure.

Purchased a Chardonnay which was sour and tasted like vinegar…read more When I went to return it, the owner asked if it was open, and complained that he wouldn't be able to sell it again! Seemed to have no understanding of customer service, and the importance of only selling wines that aren't spoiled. I'm certain those same vinegar chardonnays are still on the shelf.

From the owner: Elliott Beer & Wine is a wonderful extension of the same high quality service and products that you…read morehave enjoyed with us. Built to look like an old-world wine cellar, our family has unveiled premium selections of fine wine and imported beer and local craft beer that we hope will enhance your shopping and dining experience. Explore our vintages by offering free wine tastings, craft beer tasting. Allow the Wine Cellar to transport your palette to the rolling hills of Tuscany, the vineyards of California and the fields of Chile as our experienced staff entertains you with the origin and history of the wine you are enjoying.We want to make your shopping experience interesting, informative, and most importantly, delicious. It is our hope that Elliott Beer & Wine Market, offers you the convenience of an extraordinary selection of fine wines, imported and local beers and exquisite cigars. We also offer Wine and craft beer tasting.

I wanna know something. Does red lions mush up still sell close cigarettes? I've been dying for themread more

I mean this place is usually very solid tbh. I come here for all my fronto and they have great…read moreprices but I'm here rn at 9:15 am on a Monday and they still are not here yet. Some other man was waiting also but he just left because of how long he's been here. Yes they do have a large selection and the service was very nice but you gotta open on time

I saw on social media that Total Wine had special events offering wine tasting classes. I figured…read moreI'd give it a try for $20 and I was very pleased and overly surprised with this event. Everything from the setup, appetizers offered to enhance the experience, instructor, information shared and ambiance were outstanding. We learned about Spanish and Portuguese wines and had the opportunity to taste many that were also for sale at the store. It made for a really fun night that I would like to repeat again in the future.

Atmosphere & Pricing: "Always clean, well-stocked, and organized"…read more "Best prices in town-they have great 2 for $16 or 2 for $20 wine deals".

Incredibly kind staff and great selection of inventory. Always my go to when I'm in the area and…read morealways leave happy.

Great smoke shop in downtown Salem. Sara was amazing and Lorenzo was super helpful. They were both…read moreknowledgeable about all of the products and gave a great breakdown of some of the products I was looking for, and they were cool with browsing, not pushy. City Smoke Shop has a ton of products, both regular and unique pieces so you'll definitely find what you're looking for here, whether it's papers and rolling trays, to chillums, bows, and happy kits, to bongs and hookahs, and more. They have every accessory you could want, as well as a large Cigar room filled to the top. I'll absolutely make the trip here over my local smoke shop due to their availability of products and great customer service. Thank you to Sara + Lorenzo for a pleasant shopping experience!