Me and my wife went to this shop on our vacation after my wife's vape broke, and the man there was…read moreextremely helpful and gave us a wonderful deal, i highly recommend this place to everyone, he went above and beyond, was very knowledgeable and pleasant to deal with! Keep up the good work main street smoke shop.

Was extremely helpful, very knowledgeable over the phone, and when I went into the actual store he…read morewas even better than he was on the phone. Highly recommended!

I love this place. Highly recommend coming here over any big box store. The staff is always very…read moreknowledgeable and friendly!

While visiting the Gloucester/Salem areas of Massachusetts, I sought out a cigar lounge to get a…read morestick and pass the time. I found one on Washington in Salem. Parking was horrible and I sought another. Good thing because this shop didn't even have a lounge. I found The Smoke Shop thru a cigar app. Great spot, with its own parking lot and not far from Salem. Decent options in the humidor and the lounge was fantastic. Met three locals during my time and had great conversation! Wish I had this shop in my hometown in Texas. Definitely recommend!

I saw on social media that Total Wine had special events offering wine tasting classes. I figured…read moreI'd give it a try for $20 and I was very pleased and overly surprised with this event. Everything from the setup, appetizers offered to enhance the experience, instructor, information shared and ambiance were outstanding. We learned about Spanish and Portuguese wines and had the opportunity to taste many that were also for sale at the store. It made for a really fun night that I would like to repeat again in the future.

Atmosphere & Pricing: "Always clean, well-stocked, and organized"…read more "Best prices in town-they have great 2 for $16 or 2 for $20 wine deals".

Quite the find! Friendly and cordial staff, great selection of cigars to fit any price range. With…read morewinter currently upon us, I was searching for a cigar shop nearby that has indoor seating and I happened upon the Tobacco Shack. I can now settle in, get a bit of work done using the wifi and enjoy a cigar at the same time.

The selection here meets all price points, and the cigars are always at the best humidor settings…read more Staff is always helpful, friendly, and best of all they know their product. Its on my places to go to on a weekly basis.

open early stays open late! always get a good deal and very friendly owner! plus now they got…read moredrinks and snacks always a plus!

Very happy the store opened back up the new owners are great people very nice and always willing to…read moreshow you different products

AMAZING PEOPLE. Have everything you could need in stock. Also, came in today and dropped my gold…read morering with a decent diamond and Bob never hesitated when I called to let me know he has it and he's holding it for me. Honest people 10/10. Give them your service, they deserve it

From the owner: i-Vape sells great smoking essentials and accessories. We offer hookah products, vaporizers, glass…read morepipes, cigarettes, cigars, cigar wraps, and more. Call or visit us today. Our knowledgeable staff is always ready to assist.

I only stopped in for some basic stuff, lighters, butane and some cutters, but they took quick care…read moreof it. They sell a good deal of other things. They're not really a cigar place, but they definitely have some of the essentials. Service was quick kind and courteous. Recommended.

The guy working (I forget his name) was super helpful. I was buying a vape and juice as a Christmas…read morepresent and he was able to help me figure out what's what since I'm not all too familiar with the stuff. The store is a little on the small side so I feel it could get crowded fairly quickly but overall I find it to be just the right size for a place like this. Also, it's in a convenient place along Cabot and has a little parking lot on the side which makes it nice since you don't have to fight for street parking if you are further down Cabot and officially in downtown (atleast officially for me). I left here one satisfied customer.

Busy, well stocked shop with good prices on glass. Great service by gentleman on June 29thread more

Wonderful friendly service. Got exactly what I was looking for. I'll be back, thanks!read more

Sadly a one and done for me. I walked in to shop around for a birthday gift for my girl who was in…read moreneed of a new dabpen. The cashier was even helpful at first, showed me the selection they had in stock and even helped me make a selection. Up until here, GOLDEN!! I make it home, my girl unboxes her NEW pen and right out the gate you can hear some loose parts wigglin' around in there. I'm no engineer, but the rattle of parts never led to any good in my books... I get right back in my car and make it to the smoke shop only for the guy who had helped me earlier then tell me that he could not exchange the pen because the rattle of parts was not enough of a valid reason of exchange and since the box was open there was nothing he could do... So just make sure you shake the boxes whenever buying here. Imma just go elsewhere. Thanks for being blunt on how you run your business and sparing me of a waste of time in future visits! God bless ya

I went to this store to buy some Kratom. As soon as I entered the store I was met with contempt. I…read moreasked the guy if he had any cheap kratom and he tried to act like they were all the same price so I kept asking each individual price until I found one in my price range. After that I went to go pay for the product and it asked for a tip which I thought was weird since its not a service business. Anyways, I clicked no for tip on a product that cost $50. Next thing I know I see $106 flash on the screen. The store manager seem like he was going to say nothing. And as soon as I brought it up he got angry and said he could give me store credit like he didnt want to give it back. Eventually I got him to give me $58 dollars back which was the tip he tried to take, but not without him wanting to write down my Driver's license information and threatening to sue me if I reported it to the bank. I have a sneaking suspicions he does this to many of his customers where he is charging 100% tip or more. I ended up reporting his store to the Attorney generals office today so he will be getting a call from them soon. My best advice to you all is avoid this store. This clown is not honest, disrespectful and will try to rob you if you let him.

Jay's Smoke Shop is the spot. Prices are really good and the guy who runs it is a great dude --…read moresuper chill, helpful, and easy to talk to. Never feel rushed and he actually looks out for you instead of just trying to sell anything. Solid place all around, definitely recommend.

Bought a $30 vape. Got home and opened it and it tastes like a literal burning wood fire. It's…read morestill full and I have the receipt and the box and vape. Called to see if they would swap it for one that wasn't defective and they refused. I explained that under Massachusetts law they have to repair, replace, or refund a defective item. They told me good luck filing a complaint with the state. I can't believe they have this many good reviews for customer service. Over a $30 defective product (which happens) they would rather have a complaint with the better business bureau and the attorney general's office than make it right. I guess I'm filing the complaints just on principal after how rude the guy was to me on the phone. I'll never shop here again......