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    MainStreet Growth Management Group

    5.0 (1 review)

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    3 years ago

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    Litestream

    Litestream

    1.6
    (7 reviews)

    It's really not fair to only have ratings as low as one star when describing businesses like…read moreLitestream. Negative stars are the only fair way to measure such consistent and systemic incompetence. I contacted them the other night because of some issues with my television service. The genius on the other end of the phone told me, "It was impossible for their piece of equipment to process HBO." Guess what I was watching on that piece of equipment - HBO. They scheduled a service call for today, between 10:00am - 12:00pm. It's 1:30pm, haven't heard from anyone. I just called Litestream, and they have no idea where their technician is. This is one of the better interactions I have had with Litestream since the Board at Carlton Lakes bought into the BS Litestream was passing, and gave them the exclusive contract to cable and internet service. If your Board ever considers doing business with these purveyors of chaos, protest vigorously until they are vanquished! If that doesn't work, seriously consider euthanizing the members of the Board...

    I have currently been trying to reach out to Litestream about exchanging the modem/gateway that…read morethey provide with the retail Arris I just purchased. However, aside from the constant drops in service I can't even get a hold of this company. Their (877) 212-4744 number says that it is out of service! How can any truly reputable company not have a working phone number for their unfortunate HOA customers who would never chose them over ANY of their competitors. The service itself is absolute trash. Honestly me and three of my IT friends could write up code that would provide a stronger and more reliable service than this hilarious excuse of an ISP. Don't let your HOA board get in bed with them they are a truly laughable excuse of a company and an even worse ISP.

    MainStreet Growth Management Group - isps - Updated June 2026

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