I wanted a nontraditional casket spray for my mother's funeral. Eighner's staff listened to my…read morevision, asked questions, made suggestions and showed me examples. The finished product was exceptional- and exactly what I had hoped for.

Just look at the pictures, that pile of poopoo is what I got when I ordered the most expensive…read morelevel product from 1-800 Flowers. Looks old like they just piled on stuff onto a Charlie Brown tree in a few minutes and sent it out.

Flowers were beautiful and were delivered promptly. I…read morecalled the shop to order. The representative was very helpful, ordering was very easy.

For Palm Sunday, I ordered two bunches of palms from Lucy's Flowers due to their great price and…read morestorage offer. I forgot about the order until 3:45 PM on Saturday, just before the shop closed at 4:00 PM. When I called, Alexandra kindly waited for me past closing time and had the palms ready for pickup. This is what I call exceptional customer service.

So easy to order and gorgeous bouquet! I needed flowers for a friend in the area and found Chalet…read moreFlorist! It was so easy to order and they delivered the most gorgeous bouquet my friend loved! You let them know the price point and they will handcraft a bouquet based on your budget. It was so easy and my friend received her flowers the next day!! Will definitely use them again!

I went here today at 1:30. There was one other customer in the shop and at least 2 to 3 people…read moreworking there. I asked if I could get a small container filled with some succulents like I saw on their website. I was told that they were really busy working on a funeral and asked me if I could come back at 4:00. I thought about it for a moment, and looked in the cooler to see if I could maybe just get something premade and there were like 5 arrangements in the cooler. Nothing appealing. I decided to leave and I don't think I'll be back anytime soon. That's some shit customer service.

Karen at Old Oak Florist was fantabulously delightful! Despite being 3:30 in the afternoon she went…read moreout of her way to solve my delema and get my flowers put together and delivered the SAME day!! Thank you so very much. My mom loved them and said they were SPECTACULAR!! (no kidding, her words). You have definately earned a permenant customer. - Sharon Mills, Nevada City, CA

Karen was so helpful throughout our experience for a wedding florist. The flowers were absolutely…read morebeautiful the day of the wedding, and we couldn't be happier with our experience. Thank you, and I look forward to doing business with this company in the future!

Life long customer if I'm ever in the area!! I ordered an arrangement for a funeral SO last second…read moreand Flowers By Cathe came through with this beautiful creation!! I don't normally do things last second, but I had originally ordered flowers through Florist One (AWFUL) and they informed me literally two hours before the viewing that my order couldn't be delivered... in fact, they hadn't even started on our order. I was so panicked, especially since I live on the other side of the country! I called a friend that lives in Chicago, he popped in Flowers By Cathe and she had this arrangement done in less than an hour. He picked it up and hand delivered it to the funeral himself. I am so thankful and loved how it came out!

1. Called Friday to place my order. Lady tells me she'll call me back because she was with another…read morecustomer. Didn't get a phone call (that should've been my clue). I still went ahead and placed my order online 2. Called Saturday to confirm my order, got this snobby attitude from the man who answered the phone, but got my order confirmed. 3. The arrangement my friend received was so disappointing and sad. The colors didn't harmonized at all. It looks like they got a bunch of flowers that they had left over and put them in a vase. I was quite embarrassed when my friend shared the picture of the arrangement. None of the pictures of their website show the color combination they choose for my friend's arrangement, why? Because it was clearly a poor choice or color/flower combination. 100% dissatisfaction.

I loved the customer service aspect of this shop. Everyone was very friendly and polite but the…read moreflowers that I received I don't think are worth $80.00. They are beautiful but for that price I expected more. I been to many flower shops and this one is definitely the least I received for my money. I usually spend around $50 on flowers but this year I decided to do little bit more since my mom is having health issues and these are meant for her birthday. They are beautiful but disappointing for the price!

I would expect a flower delivery service to at least drop off the flowers at the right place. I…read morespecifically gave the address and specific department and even called the day before to verify all the information I gave. They still couldn't get it right. Hours went by without the flowers being found. I had to call several departments speaking to different people just to locate the flowers myself and then beg a facility receptionist to help. They ended up calling maintenance to drive a cart to take it to the right department which was an entire block away. This flower shop also needs to keep Joann away from new clients. At first, she comes across friendly but that wears off very quickly. She gets extremely rude, sarcastic and impatient. When I called the day before my delivery to confirm the details, she picked up very annoyed and ran me off the phone saying "I have it all down correct now stop calling!" Aside from the terrible customer service, I wouldn't have felt the need to write a negative review if they had just dropped off the flowers where I asked and tried to confirm several times. Nice flowers - terrible experience.

I got the flowers for my wedding from this place. At first I was satisfied with the te service…read more(that is why it's 2 stars not 1). Two days before the event I was called by the owner and told that my deposit was less than what I've given them (even though I had everything on the receipt). That was the first red flag. The day before the wedding I went pick up the flowers for my hair and the cake. They were already looking old! Or like someone mistreated them badly. And the flowers for the cake weren't as I asked. Also my husband's boutonnière fall apart (it was one rose) right after the ceremony. The owner again tried to argue with me about the deposit wanting me to pay more than we agreed on. And after she saw the receipt she finished it by saying "well, I have it written down differently so if I lose money it's on me". How unprofessional?! I do not recommend this place at all.

Tecza Flowers did all of the flowers for our wedding and reception. My wife and I can't say enough…read moregood things about Maria. She was constantly in touch with us since the day we booked her, making sure to work with us and let us know of all the options available to us. She's very accommodating and easy to talk to. We visited other florists before choosing Tecza, and many either charge much more for similar quality arrangements or have their own vision, rather than catering to the clients.

Without a doubt, best value, service AND quality in the area! Every time I call An English Garden,…read morethey come through with a beautiful arrangement and (often) same-day delivery - even in the afternoon. They have done arrangements for birthdays, anniversaries, and gratitude occasions for me. I am so appreciative of the care they bring to their customers! Highly recommend!

Absolutely Amazing! I needed a florist in the Orland Park area and found them online by reading…read moretheir reviews. They were very personable and made the most beautiful arrangement that had everyone complimenting it. Will definitely use them again and recommend to family and friends that live in that area!