The flower arrangement was beautiful- flowers were fresh, vibrant and full. Not full of fillers…read morelike other places

My Son gave me a gorgeous, mixed arrangment,for my birthday on Monday, June 9th,today is Wednesday…read moreJune 18th & they're still bright & full!! Not one stem,had to be taken out. Thank you for the beautiful creation I will definitely call you,when I want to send a gift,thanks again. Tina Jones

Service was very friendly and helpful…read more The young lady on the phone had to deal with me being an indecisive customer. The recipients loved their designer choice arrangements and all I needed to do was indicated a leading color theme for each.

I don't think my flower arrangement was made fresh. I picked it up on Saturday, June 27th. The…read morearrangement looked good on that day but 3 days later the flowers were all dying.

Like many other reviews on here, I have waited to write this for awhile in hopes of some sort of…read moreresolution, but after no reply from Julie via email or call backs I am posting this review. Unfortunately, our experience with this florist was far from what was promised in our contract. Late bridal party florals: Scheduled for 10:30 AM but did not arrive until noon after many phone calls asking when they would be there, then arrived right as we were leaving for photos. Late arrival to the venue: Contracted arrival was 1:00 PM; the florist did not arrive until around 2:00-2:30 PM, delaying setup and rushing the work. Our ceremony started at 5pm, with guest arrivals starting at 4:30pm, leaving almost no time to complete everything. Unprepared and missing contracted greenery: Ceiling greenery was incomplete and not installed as agreed. Materials were missing, and our coordinator had to purchase supplies and hang greenery herself. Incorrect cocktail table décor: Tables did not match the contract, candles were incomplete, and some tables were left undecorated. Poorly executed welcome sign: Greenery was sparse, visibly clipped together, and did not reflect what was outlined in the contract. Lack of accountability and follow-up: The company stated they would provide proof that the items were executed according to our contract, but they never did and stopped responding altogether. Overall, the florist's lack of preparation, punctuality, execution, and communication caused unnecessary stress on our wedding day. Do not use this company--it is worth spending more elsewhere.

Have been buying bouquets for special occasions here since December. Great selection, my go to…read moreflower shop.

So easy to order and gorgeous bouquet! I needed flowers for a friend in the area and found Chalet…read moreFlorist! It was so easy to order and they delivered the most gorgeous bouquet my friend loved! You let them know the price point and they will handcraft a bouquet based on your budget. It was so easy and my friend received her flowers the next day!! Will definitely use them again!

Very poor customer service. A client bought me a basket of…read moreflowers and a yard sign in the morning for the passing of my daughter. she said if you don't like it you can exchange it for something else. I went in in the afternoon of the same day to exchange it and they said absolute not. Not even nice about it. can't believe the poor customer service.

Life long customer if I'm ever in the area!! I ordered an arrangement for a funeral SO last second…read moreand Flowers By Cathe came through with this beautiful creation!! I don't normally do things last second, but I had originally ordered flowers through Florist One (AWFUL) and they informed me literally two hours before the viewing that my order couldn't be delivered... in fact, they hadn't even started on our order. I was so panicked, especially since I live on the other side of the country! I called a friend that lives in Chicago, he popped in Flowers By Cathe and she had this arrangement done in less than an hour. He picked it up and hand delivered it to the funeral himself. I am so thankful and loved how it came out!

1. Called Friday to place my order. Lady tells me she'll call me back because she was with another…read morecustomer. Didn't get a phone call (that should've been my clue). I still went ahead and placed my order online 2. Called Saturday to confirm my order, got this snobby attitude from the man who answered the phone, but got my order confirmed. 3. The arrangement my friend received was so disappointing and sad. The colors didn't harmonized at all. It looks like they got a bunch of flowers that they had left over and put them in a vase. I was quite embarrassed when my friend shared the picture of the arrangement. None of the pictures of their website show the color combination they choose for my friend's arrangement, why? Because it was clearly a poor choice or color/flower combination. 100% dissatisfaction.

The best in the business! John and Jennifer go above and beyond to create exactly what you are…read morelooking for! Beyond helpful with an abundant selection of floral options, not to mention a beautiful presentation for the price! Always thrilled with every piece they design!

LOVE LOVE LOVE this place! Don't go anywhere else! Both John & Jennifer will take the BEST care…read moreof everything you need! They are both the most beautiful people both inside and outside! I love this family and trust them with everything! All I need to do is call and tell Jennifer what the occasion is and if there's anything specific I want and you KNOW it will be perfectly amazing! My daughter's flowers were delivered for her birthday - and let's just say they were "show-stoppers!" Everyone was in awe of how beautiful an arrangement Jennifer & John put together! John has the biggest most beautiful heart and he's passed that on to Jennifer! They completely ROCK! I love them both! Whatever you are planning - a wedding, anniversary, birthday or a memorial ...you can trust Christopher John Florist to do the best - most honorable - amazing - beautiful work with love, passion, warmth and tenderness. They put their heart and soul into everything they do .... and it shows! They are the best people you will ever ever meet and I can't say enough about their goodness - professional but loving! Sincere people with a sincere love for what they do and for others!

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Can't say enough about the level of satisfaction I had using A Pretty Flower…read more It couldn't have been easier. The service is phenomenal. I am so impressed with the level of artistry and quality of flowers and arrangement. The delivery was expedient also.