I agree with Alfredo and Susana. I've tried to get a statement from them for several weeks. I…read morehave a car loan and since they don't give car loans any more, they act like I don't exist. No Way ever again!

Hi it's me Alfredo that was a customer of there's & this is the way way they treated me as a…read morecustomer. They let me sit for 16 days & no help from them. Oportun is the worse company that there is out in Santa Rosa they have a lousy customer service they lie to 2 there customers because they ask for sertian documentation & they get there information but they don't do what they to do . Me as a customer wouldn't go back to a company or workers that like to favor who ever they pleased & they don't treat people like the rest them . THIS IS WHAT I WILL RECOMMEND TO PEOPLE OUT THERE THAT NEED HELP FINACIANLLY THAT PEOPLE ARE A COUPLE OR HAVE KIDS DO NOOOOOOT GO 2 them beacuse they honestly look at you like if you are stupid dumb ignorant or like if u don't know nothing in life or even understand, PLEASE FOLKS OUT THERE DONT GO TO OPORTUN BEACUSE THEY ARE LOUSY TO HELP U OUT BESIDES THEY LIKE 2 have favoritism on who ever like or pleased. SON UNOS MINTIROSOS Y ELLOS SOLO AYUDAN A LOS Q ELLOS QUIEREN.

I recently moved to Mendocino County and had the great opportunity to work with Redwood Credit…read moreUnion. Needing a good local branch after living in Southern California as well a few other states im impressed with the professionalism of the bank employee Leslie Mendoza she has been a life saver when it comes to direction and response in what is needed to a customer. My hat goes off to redwood credit union for having such great staff and look forward to doing more business with them.

every time I go in to make a deposit, it is fast. the tellers are all friendly. I have 3 accounts,…read moreand one is for when I sell a copy of my book. Quinn, the Rottweiler A Story of a dog Dealing with Cancer. I told the teller about it (I carry copies in my car) he reached into his pocket added his money to the deposit and bough my book. found out he's told all the tellers I talk to about it. I feel like Famiky when I go in there

I called this branch to resolve a complicated problem that had occurred in Oregon. They were…read morefriendly, professional and extremely competent. Christine solved the problem quickly and courteously. I would certainly recommend this bank based on her excellent service.

No reviews for this bank yet?! WHAT?…read more I love this bank and the universal associates that work there. Claudia and Rebekah are awesome and are always ready to help customers when needed. I couldn't ask for better people to work on my financial needs with.

Most amazing place to do business. I have always used redwood Credit union and they have always…read morehelped me out regardless through my ups and downs

Redwood credit union (and the Lower Lake branch in particular) serves up old fashioned and sorely…read moremissed customer service. I've been with the CU for 14 years and ALWAYS am happy with my interactions. In person, I am always greeted with a genuine welcome. I am waited on quickly and so far, there's no issue they couldn't help with. The on line customer service is most helpful. There security standards are top notch. After spending years with big banks, I love Redwood Credit Union all the more.

Shitty customer service. Some of the tellers there are idiots. They need to train their employees…read morebetter. Rude, no common sense and not friendly. Don't bring your personal problems to work. And if you're having a bad day learn how to push that shit to the side and not take it out on the customers. I hope the bank reads this. And I tried to call and speak to a manager but I kept being put on hold. No one picked up. I will be calling your corporate office.

The customer service and professionalism are exemplary. Becoming a member as well as opening an…read moreaccount were flawlessly done by Aida Negrete.

the staff is friendly and Knowledgeable. We had some problems and got some extra charges added to…read moreour account, Which where are error. This fix the matter quickly and dropped all charges.

This place is a joke! The customer service and their supposed new policies are a joke! When they…read morewere mendo lake credit union they were amazing! Ever since they changed it has been a rapid decay in the establishment! This town deserves better! I will be taking my business else where! I would rather deal with a ATM then the incompetent tellers that they have working there!

"Hi Jenee Brooke, just wanted to say thanks so much for helping us with everything at the bank!…read moreYour expertise and support made a big difference. Really appreciate your time and effort

We have been banking with this bank since we moved to Lake…read moreCounty in 2002. They have been very friendly, curteous, and quick to take care of any questions for us. They have gone the extra mile. Would have loved to give a 5 star, but miss my drive up window and access to after hour help.

I want to say thank you to Lee at OneMain for helping us out on a loan to pay off some bills. She…read moreis a very knowledgeable and attentive and made the process quick and easy. If i ever get into a bind, I know who's going to help me out!

COVID-19 forced me to be unemployed anyhow I purchased the involuntary unemployment insurance for…read morea low cost when I took out the loan. I never thought that I would become unemployed but I'm glad that I purchased the involuntary unemployment insurance. Special thanks to Mary she was very professional working out things over the phone. She was very professional. I do recommend one main financial if you were going through some hard times I need to borrow some money!!!