Working with SunWest Mortgage Company NMLS #3277 has been a disaster, and reeks of predatory…read morelending and fraud. We requested a single HELOC for a 2-unit property, but the SW loan officer said they would require two separate loans. He brought an underwriter onto the call, and both said they would check if a single loan was possible. The loan officer also convinced us that SW could close the loan within 2 weeks. Once the application was submitted, both the loan officer, and the underwriter from the sales call, refused to respond to any call, secure message, or email throughout the rest of the process. The file proceeded as two separate loans, which conveniently required double the processing fees, but SW wouldn't work on both simultaneously. During the loan process, SW also sent a random additional desk fee request, with no explanation or justification, and refused to respond when questioned about the fee that never appeared on the required lending disclosures. It took three months for both loans to close (Sept-Dec 2025), and on the second loan over 2 weeks passed between receiving the initial closing docs and funding. There were multiple iterations of closing packages that were full of errors such as incorrect loan amounts, incorrect rate, incorrect draw amount, name errors, etc. Each time errors were found, SW took 2 business days to send new documents. SunWest presented draw restrictions at closing, to be signed under duress in order to fund, but were undisclosed previously on either file. Eventually their funding delays extended into the next month, and SW triggered additional underwriting conditions as new conditions to fund the loan. We thought the pain was behind us once both loans were closed, funded, online access was established, and we were actively making payments. But approximately 6 months later, only one loan was accessible online. Customer service couldn't locate the loan under our personal information. The name on the account had been changed, and SW can't explain who authorized changes to our account without notification or our approval. We are now awaiting an internal fraud investigation, unable to access the HELOC or view the account, while making payments over the phone to ensure we remain in good standing. With 24+ years in the industry, I have never witnessed a lender so dysfunctional. Our title company echoed this sentiment. I would never recommend SunWest Mortgage.

A knowledgeable staff, interested in helping me! My call was answered right away by someone…read moreinterested in helping me.

Brooklyn needs 6 stars If they go a step above for the…read moreclients and provide 6 star service, we need yelp to change the standards when quality and service is brought to the table Great bunch of guys

Thank you to Charlie, Marvely, and the Brooklyn Financial team for an easy and smooth refinance…read more The entire process was great and hassle free! Charlie and his team communicated well on what was needed. We got a great new rate and are glad we went with Brooklyn Financial. Awesome experience for our first time refinancing!

Oscar was very helpful and help guide me through the entire process. He made the process easy and…read moresimple for me to understand.

As a first time home buyer, the process can be daunting. When I decided to take the leap Miguel…read moreOlivares was exceptional in supporting me throughout the process from start to finish. Additionally, he answered ALL my questions and made sure to run some scenarios regarding the home buying process. He did everything right and I highly recommend him and the company he works with if you want excellent service and a quality experience. Thank you Miguel Olivares

Kenji is very professional and great to work with. Always willing to help answer questions or get…read morethe answers i need . I can definitely see working with Solve Lending and Realty with my other business ventures .

Kenji was great to work with. He was always available to answer questions and got the job done!…read more I recommend working with him for your mortgage needs.

This lender has missed THREE closing dates on our property. As of now, we still don't know when we…read morewill close. No one seems to care.

My entire experience with iCore Lending, Inc. was great. I needed to know my refinance options and…read morethey informed me of how I could lower my interest rate and what the refi process would be like. It was easier than I expected and everyone on their team worked together to help me. These people really get what customer service is all about: I was treated with respect, consistent and clear communication, and exceptional professionalism. I will gladly recommend their services to my friends and family and I look forward to using their services in the future also. Thank you guys!

Lily was amazing although she was extremely busy Lily managed to provide the service requested. I…read morewill continue to do business with her in the future.

FIRST TIME HOME BUYER'S…read more So our journey with Lily started back in June 2019 that was the first time we meet we went over a few things on how to qualify for a house we did a list and believe it or not we did exactly what the list said. Dec 2 2019 we meet with Lily again and finally she ran our credit and boom we qualify for Duplex or one unit home . We went with one family home of course any way Dec 2 we started all the paper work by Jan 17 guess what we already had our home Lily did an amazing job she knows what she's doing she kept her word on guiding us threw the whole process. She's the best on her field Thank you Lily Sincerely Yazmin & Nancy

I'm pleased to write another review for CLS Financial, specifically for Brad Fish. This is my…read moresecond time working with Brad, and he makes the entire process from offers to escrow incredibly smooth and efficient. His exceptional communication skills and calm demeanor are comforting during the stressful experience of making offers and going through escrow. Brad's stellar reputation in the Long Beach community is well deserved. I highly recommend his services.

You gotta love CLS! Always informative, always offering…read morevalue and so fun to be around! Tony and I worked on a deal with a first time buyer and he was always accessible when I needed a new preapproval letter for my buyer on another property, even on a weekend! (And we got into escrow!) Such a great team! Cyndi is so sweet and puede hablar español! Can't wait to Close deals with the Close Loan Specialists!

Working with Dennis was a smooth and stress free experience. I really appreciated how thorough and…read morecommunicative Dennis is. Every week we would get an update on what was done and what was to come. Lastly, I am grateful for how responsive he is and how available he is for his clients. I look forward to sending Dennis more business in the future.

Dennis Lee is great to work with…read more He is insightful and knowledgeable. Goes the extra step when it isn't required but sees it's needed. He plays an unbiased role in the process to give you all the options to make the best decision for yourself. You'll understand more when you work with him.

An absolutely fantastic experience with Full Circle Home Loans. My first person of contact was…read morewith Tiffany who was incredibly informative, authentic, and responsive. After talking with Seth, there was zero doubt in my mind this is the team I want to be a part of. The group has been outstanding from beginning to end with getting the second home loan. It feels incredibly personal and they are most definitely there to hold your hands and encourage you. I had a bit of a panic attack one day during the process and reached out to both Seth and Tiffany. They were able to bring me back down to Earth, reassure me, and bring me back to feeling excited. This was exactly what I needed. Short term rentals are still very new to me but if you need a team to get you through this, this group is the one. Cannot wait to continue to do work with them.

The only mortgage lender I would use from here on out. Seth is honest, knowledgeable, and truly…read morecares for his customers. He spoke to me about some concerns about the deal to make sure I was aware, and I don't think any other lender would have done that because they would just want the deal. They have competitive interest rates and even matched the fees I quoted. His team, Summer and Bernie, were organized, communicative, and so quick that we were able to close in 21 days. Can't thank them enough.

Julie Aragon and her team are simply exceptional. I've had the opportunity to work with Julie on…read moremultiple transactions, and every single time I walk away impressed, not just by the results, but by how she gets there. Her professionalism is top-tier, but what really sets her apart is the way she builds relationships. Julie brings a rare mix of creativity, energy, and genuine care to her clients. People don't just feel "handled"...they feel understood, supported, and confidently guided through what can be a very complex process. She's honest, communicative, and relentlessly hardworking. You always know where things stand, and you always feel like you have a true advocate in your corner. If you're a first-time buyer, especially, Julie is a no-brainer. She has the ability to simplify the process, remove the stress, and actually make it an enjoyable experience.

Julie and her team kick a$$! Mike helped us with a HELOC and I'm glad to say from the moment we…read moreconnected it was a wrap. Not only was the process made easy to understand, it was completed from the comfort of our home and our schedule.The team is flexible, quick, knowledgeable and most importantly explained it in a way that made sense to us. Our HELOC closed in a little over a week. Mike was in communication with us which felt like 24/7. If anyone is looking for a reputable lending team look no further.