I needed my main isolation valve replaced due to a leak and reached out to Elite Drain Solutions…read morefor an estimate on 4/16. I was contacted by Kristian almost immediately and he proceeded to ask me for more detailed information as to what my situation was and needed to be done. Very clear communication throughout the three to four messages and he was able to place me into his schedule on 4/18. He provided me a clear timeline when he would arrive and when he estimated to be complete with the job. Day of our appointment Kristian contacted me to inform me he had a previous appointment rescheduled by a client and asked if he could start the job earlier which worked out great for me. After the job was complete he showed me the completed work and walked me through how to use the new isolation valve he had installed. He even cleaned up the work area so it's like he wasn't even there except for the new equipment he installed. From my initial inquiry for an estimate to project completion was less than three calendar days. Finding a business that provides a timely estimate for a project and follows through by doing what they say when they say they will do it is exceedingly rare in 2026. Support local when they're as amazing as Kristian and Elite Drain Solutions, no drama, no delays, quality work done right.

I have a double sink drain that held up for a really long time when P trap leaked about 4 months…read moreago. This is my second attempt at fixing the connection issue- I called Kris last minute when I noticed the leak (after an attempted repair and just replacing the J trap). The entire experience was super efficient- Kris came out within hours of placing the problem call and with photos sent and background info, he was able to give me a quote that was reasonable to the issue with solution that involved leveling out existing pipe to fit a standard P-trap. Service was very quick and I appreciate that he took the time to check the disposal as well to replace the inner tube. No high cost emergency visit fee, reasonable price for a fix that would ensure lasting function. Thank you Kris and it was a pleasure meeti

Decided to replace an 80 gallon electric water heater as I felt it was not operating effigy and…read morecontributed to my crazy high water use the last few months. Since this size heater is no longer made for residential, had to go with a light duty commercial one and bought it through A-1 who gave me a package price including installation. High, but I felt fair for the new product t and labor. Bob and a helper came out and did a great job, explaining what was going on and so on. He also checked my toilets and showed me why those all could have been contributing to the higher water use and how to correct them. Fair pricing, efficient and people who know their jobs. Also want to give my business to Kailua companies when I can. Mahalo

First, I want to make it clear that I am not trying to bash A-1 Budget Plumbing. I am a retired…read moresmall-business owner, and I simply want to share my experience so potential customers can make informed decisions and understand what they may be paying for. I have saved the emails, written estimate, text messages, and voicemails related to my experience, so I can support the statements in my Yelp review. Here is what happened from my perspective: I called A-1 and explained a straightforward plumbing project that I wanted completed. Based on that conversation, I understood that A-1 would come out and perform the described work at $150 per hour plus materials. Instead, someone came out to provide an estimate. I was charged $150 for the estimate, plus travel time, for a total of $235.60. No plumbing work was performed. The entire $235.60 charge was for the visit and estimate. To be fair, A-1 did later credit me the travel-time charge because that charge had not been disclosed to me beforehand. Because of the costly estimate they gave me, I did not go with them and paid $196.34 to get an estimate.

My husband and I are retirees living in a condo in Honolulu. When our toilet was unable to flush,…read morewe didn't know who to call since our favorite longtime plumbing company was no longer in business. Then we remembered seeing 535 Plumbing trucks often parked downstairs and at other buildings nearby, and gave them a call. They asked my husband for some photos, gave him an estimate, and sent someone over that afternoon. The plumber was running late but kept us informed about when he would be arriving. Once he got here, he was very courteous, professional, and did what he had to do. He answered our questions clearly in layman's terms for us to understand. A second plumber stopped by briefly to help him. We paid what was originally quoted to us. We were very satisfied with the quality of work done and now have a new favorite go-to plumbing company to call on!

Person on the phone was very friendly…read more Rates were a bit above market but were willing to give them a shot from all the positive reviews. They canceled an appointment an hour after they were expected to show up. Didn't offer any compensation. We had to take time off of work for this which costs money. Just a shame...

Great communication and finish job promptly! Just pricing…read morewas higher than what I expected. Just cutting and capping a casting pipe cost $250!!!

They response fast and the job done perfectly! They are reasonable! I really satisfied with the job!read more

We're very happy with the service from Prestige Plumbing by Ian and would definitely recommend…read morethem! Ian was professional, punctual, efficient, and left everything clean and tidy after working on our dishwasher. The pricing was very reasonable, and the quality of service was excellent. A special thank you to Alex for providing timely updates and keeping us informed about the service timeframe. Great communication and outstanding service from the whole team

Super fast but I think I was lucky timing. Our leaking toilet was fixed within 6 hours of calling…read more Fair pricing, service could not have been better! Mahalo!

Awesome job. Dj did a super good job. Super happy with work done. He explained and answered all my…read morequestions about install.

Overall they did good work. The only issue I had is that they cut the ceiling tiles in the room…read moremaking a big mess even after I asked them to do the cutting outside. No floor covering so dust was everywhere. They vaccumed the room and made a partial effort to wipe some of the shelves but dust was in several rooms.

This is for call back due to defective double kitchen sink…read more Plumber Korey was on it and he was assigned the job and did great job and due to my earlier frustration with slow office support (they should just say they are understaffed and slow) that he would follow-up with me. They are on the higher $ide but are worth it. I joined Ohana Club for just in case.

Plumbing repair by Steves plumbing. Water is leaking from my…read moreshower so i contacted steves plumbing and they showed up promptly, while checking the fixture the tech checked the water pressure which was over 200 psi. He said i need to change the prv valve before any repairs could be done as the water pressure should be around 60psi. I have changed the prv in the past, about 4/5 years ago so i told him to go ahead and change it as im pressed for time havjng to work and prepare for the incoming typhoon. He didnt have a valve so needed to go to city mill to get one which they had in stock. The total repair came out to $4100, of which and i'll break it down cost wise. Costs gotten at a consumer pricing from Home Depot Now mind you this is the retail pricing for an normal consumer, not professional pricing (what you or i would pay if going into the store) Prv valve $89 5' length 3/4" copper pipe $50 Fittings $50 Ball valve shut off $ 19 Total of parts $208 $4100 minus the parts needed $208 $3892 labor 18 minutes to complete the repair, say 30 to make it easy $7784 in labor charge per hour I guess i should have purchased a solderless crimper and done it myself for a savings of $3900 Work was done professionally and quickly as promised and the area cleaned up before completion but the labor cost is whats bugging me- guess i got into the wrong profession

Sloppy work. ugly finish. Stole my stool. Poor clean up. Toilet installed poorly. Pipe work…read moreseems okay, but the little stuff going to cost me.

The plumbing on the outside of our home needed to be replaced right away. Noah and the crew were…read moreprofessional and timely with the work. It was completed very quickly, and it felt like they all went above and beyond to help us. We're so happy we went with NK Plumbing! We'd easily call them again in the future and definitely will refer family and friends to them.

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Albert and Keiko were kind and fair in their service provided. I'll call them again if I need some…read morework, even if I went somewhere else other times.

JGR Plumbing did an excellent job capping off the water line on my existing water softener system,…read moreincluding sealing the drain and testing everything thoroughly for leaks. The work was done cleanly and correctly, which gave me immediate peace of mind. I'll admit I was a little nervous about the cost at first, but it was absolutely worth it for the quality of work and the reassurance that everything was handled properly. He was prompt, professional, and very organized throughout the entire process. I also appreciated that he took the time to spot-check my water heater and share helpful maintenance insight without any pressure. I've added JGR Plumbing to my go-to list and would highly recommend them to anyone looking for reliable, honest plumbing work.

Jared was always professional in his communications and did a great job installing the new toilet…read more The service was very quick, and he even came to fix an issue we had post-installation. I feel his pricing is very reasonable for the service he provides. Mahalo!