Property Management by Wilgus: Basically Made of Amazing…read more I love my HOA and my Property Management by Wilgus Associates. This is a phrase or a sentence that I never could imagine typing...or even thinking, much less feeling. But since moving into the Savannah's Landing community in Ocean View I have encountered such an amazing HOA experience like none ever....in any of the several communities I've lived in before... at twice the price! Our neighborhood is carefully groomed, enjoys pristine open space areas, generously and frequently mulched, enjoys lush plantings, white picket fences (which are being replaced this year), sparkly community pool, refreshed tennis and pickleball courts, and they even arrange to have our delightfully nostalgic antique streetlamps hand cleaned! So, I am guessing it's a fine partnership with amazing HOA leadership team combined with the diligence and professionalism of Wilgus...but truly, truly, admire and appreciate how they have created a delightful community like no other....and kept HOA fees reasonable, too! Thank you!

If I could choose zero stars, I would. Our experience with this brokerage was nothing short of…read moreoutrageous. They completely mishandled our vacation rental and treated us with a level of disrespect I've never encountered from any professional service. Without warning, they sent a contractor to the property to begin major construction--in the area where our infant children were sleeping. We received no advance notice and were expected to accommodate loud, disruptive work during what was supposed to be a peaceful family vacation. When we rightfully refused to allow invasive construction during our stay--especially around our babies--we were met with an appalling response: the brokerage told us the homeowner wanted us out of the house immediately. Their communication was last-minute and chaotic, their management of the situation was unprofessional, and their complete disregard for our family's safety and basic decency was stunning. This company clearly prioritizes the homeowner and their own convenience over guest wellbeing. I would strongly advise anyone considering booking through them to look elsewhere--unless you're comfortable being blindsided, disrespected, and kicked out mid-stay for protecting your children. Absolutely disgraceful.

First contact was 9/23. Came, looked at the situation, then didn't come back for 2 weeks…read more When he returned, The repairman took the faucet apart, left twice while doing the work... the second time he didn't come back. I complained to my warranty company and then Delmarva called back saying the repairman would be here today....10/10. He never showed and then I got an email saying they backed out of the job. My tub faucet is in pieces all over my bathroom. I have been without the use of my bathroom tub/ shower since last Thursday with no repair in sight. Thanks DELMARVA for lying to me and leaving me worse than what you found me.

I needed to find someone who could clean out my dryer vent. I ended up using Delmarva Facility…read moreMaintenance Services/Rodney Rose. All his interactions were very professional. I received a text stating when they would be arriving. He also called to let me know when they would arrive. They both had masks and shoe covering on. They completed the job in less than an hour. Rodney had taken pictures that he shared. He also recommended getting a cover for the vent to blocks birds from going in the vent. He told me where to get one, since he did not have the right size in his truck. I was very impressed with the service and the professional way they interacted with me. I highly recommend them for any handyman services that you need done. I would definitely use them again.

In response to Sharon Dasher's comment on 9/12/17, I am offended and appalled that you would imply…read moreI was in any way abusive toward your employees. This is a very interesting comment from your company, considering the "abusive language" you speak of was actually from Sharon Dasher's husband to me--the customer. After our initial call to your company regarding the problem, my parents had the employees/family come to our home to see the situation--there was never a mention of a 100% happiness guarantee, nor any suggestion that your company would come back and clean at all. They instead insinuated that my parents (who arrived that morning) must be lying and had messed up the place on their own or that someone had broken into our apartment. When I again attempted to respectfully resolve the situation and spoke with your husband on the phone, he was so rude that I was truly taken aback by his attitude. Seeing that the conversation was going nowhere due to his gruffness, I calmly asked for a refund, to which he replied with a laugh and a sharp, "no." He never suggested coming and cleaning again and clearly had no concern that we were dissatisfied with the poor service. That doesn't sound anywhere remotely like a "100% guarantee of happiness." If you have so many happy customers, why am I the only Yelp review? While I will give this company the benefit of the doubt that they must have some happy customers, if I were someone in the position to hire a cleaning service and were checking reviews, I'd steer clear of Dasher and not take the risk of not getting what you pay for. By the way, as an update, I have still not received any kind of refund for the $250 I spent, nor have I ever been offered any re-cleaning to give me the "100% happiness" that Dasher claims to provide it's customers.

I used Dasher's this week to do a deep clean on a property before I moved in. The quality of work…read morewas outstanding and scheduling was a breeze. I'll definitely use this company again in the future.

Mike is usually very punctual and gets the job done. However, after some work on our gas fireplace…read morethat involved removing the gas feed at the valve last winter we seemed to notice a slight gas smell but thought it was residual from the work done. This is a second home so the next time we came down and opened the door you could really smell the gas leak! I bought a gas detector at Home Depot and found the gas coupling at the feed valve was leaking. This was on a weekend but I needed to get this fixed for my family's sake. I gently tightened the coupling the rest of the way after finding it loose by about a 1/4 turn. Retested and the leak was gone. Dunno perhaps they were in a rush to get to another job but darn - that was kinda dangerous.

Mike and his son did an excellent job to repair our gas fireplace remote system. He was punctual,…read moreprofessional, and knowledgeable. He performed a routine maintenance check, and was very clean when completing it. I would highly recommend him and his work to anyone who needs this service.

Made in the shade helped us dress our new condo in OC. Joe the owner had great recommendations…read moreand guided us through the process! Our shades came in a timely manner and service and installation were top notch. We couldn't be more happy with the product. Highly recommend! We shopped around and got several quotes - but the customer service at made in the shade made our decision easy !

We recently had news shutters installed in our home in Rehoboth Beach. Our experience was…read morefantastic. We had purchased shutters from another company for another home in the DC area and I wish Made in the shade was in our area. Working with Stephanie was easy as they met us on a weekend when we were there and the follow up with Joe during and after the job was professional. We felt price was great and we are really happy with service. Thank you

I understand that South Bethany beach is awesome because I've been renting houses here for years…read more The problem is the companies who manage the rental properties. They would make you think that the home owners of the properties they manage are terrible people that have no interest in maintaining their own homes. In just over two weeks of staying in the same house this summer they didn't repair a broken toilet, bring the appropriate light bulbs for the bathroom, offer any compensation for a bedroom that flooded twice during our trip rendering it unusable for days, replace an empty gas tank for the grill, or repair dangerous bunk beds in the unusable swamp room. There maintenance staff is a full blown clown show that doesn't have an effectively communicating manager. How do I know this? I know this because every time some comes to the house they don't know why they have been dispatched to the house. The bottom line is try and find a house rented by the owner directly so if you have a problem you can contact someone who cares, not resort quest who has a ton of properties and don't care if you ever rent from them again.

Booked this resort May and wanted to cancel because of Covid shelter in place…read more No changes were made to their cancellation policy. It stays the same. If you move your reservation to a later date- high season- you have to pay the rates instead of them just working with you. Many times in the case of a declaration of emergencies, rentals will move you to a later date without charging you extra. This organisation only cares about the bottom dollar.