5 Stars, epitome of top tier service and expertise. Recently purchased a home and we went to Long's to get quotes on new LVP floors and carpet. We met with Christine who was uncommonly knowledgeable, give us a ton of tips and things to consider, as well as let us look through the samples and talk amongst out selves. From there, we went home with a few different samples of LVP and carpet to better understand how each out actually look within the space. Once we decided on the materials, we worked with Jordan on scheduling and installation. The team at Long's are true professionals. Communication on delivery and installation was perfect too. I didn't need to be at the home for material drop off or installation, which made my life so much easier. From there, everything was finished in about 2-3 business days and the work looks phenomenal. On top of all of the above, the were the most cost efficient quote we received from flooring providers. Long's is so easy to work with and the work they do is unmatched. read more

Just closed on a house and wanted to upgrade all the floors before moving in. I asked around and everyone recommended Long's and I couldn't be happier working with them! The moment I walked in I was greeted by Christine who was extremely helpful, knowledgeable, communicative and patient throughout the process. Also something else that needs to be mentioned is the rest of the staff...I called a few times when Christine was unavailable and spoke with three or four other people throughout the job and every single time each one of them knew exactly where we were in the process, what we were waiting for and when that would arrive...literally all aspects! This whole thing is something that you don't see any more with companies but it's something I know most of us recognize,value and really appreciate especially when it involves work being done to your home! Lastly the installation crew...top tier craftsmanship! I was absolutely blown away by the level of detail, finish work, board layout...everything! They did a phenomenal job! Not one thing needed attention or fixed after the job it was flawless! Exceptional company to work with...Absolutely recommend! read more

Christine was extremely responsive and knowledgeable in my search for the right hardwood. I couldn't have asked for more prompt and informative advice. Highly recommended! read more

Long's is an exceptional business run by very nice people who have curated a great selection of flooring options. We drove around Renton to a bunch of large flooring retailers and none of them had the selection or customer service that Long's has. Their pricing is also great relative to other stores we looked at. Their team is knowledgeable, accommodating, and customer service is top notch. They went above and beyond to help us with our hardwoods. We'll be back for carpet soon! read more

I replaced all the carpet in my condo with vinyl plank flooring. The service I received from Long's Floors was truly exceptional. My installer, Carl, was prompt, professional and communicated well at all points during the installation. He cleaned up thoroughly as he went along. I'm so glad that I chose Long's. Highly recommend the store and all the staff I dealt with. read more

Jayson is really friendly and wonderful to work with. Carl installed our floors and stairs and they look beautiful, super high quality craftsmanship! (just found my draft review and posting now, we had our floor installed by them a few years ago and they're still looking brand new today!) read more

Need new floors? Long's is defintely the place to go. I recently purchased a townhouse on Redmond Ridge and needed new carpets in two bedrooms. Since I'm only living in my new homes two weeks per month, It has been tough to schedule repairs and the such. Within five minutes of entering the store, I knew that Long's was the place for me. Taryn, our sales person, was beyond helpful and I took three samples home with me. Two days later a gentleman came and measured my rooms. Since the carpet I chose was already in house, I didn't need wait several weeks before it could be shipped from the factory. SIX days afer my initial trip to Long's the carpet installers arrived at my house. Sanchez carpet intallers were awesome. They were fast, tidy and efficient and three hous later my bedrooms had new carpets. In a netshell, my new carpets are well made, fairly priced and delivered to meet my scheduling needs. read more

This is an EDIT This will be the third or fourth time that we have called on LONGS FLOORS to do a job for us and once again our expectations were exceeded. It's nice to work with professionals and that is what they provide from start to finish! First we dealt with Nic at Longs. We wanted our kitchen and powder room floors replaced. Nic arrived right on time with a bunch of samples. He carefully measured everything and gave us our options. We had a lot going k so we didn't call him for two months to book the job. On installation day, Armando showed up with his helped who turned out to be his son! They were on time, friendly and very efficient! They knew exactly what to and out right to work. We provided lunch and it was much appreciated. They took fifteen minutes for lunch and got right back to work. The job was done to perfection! Pricing was reasonable and less than we thought it would be! When you deal with Longs you are dealing with family members and long term employees who know the flooring business inside and out! You can count on a great job at a a more than fair price! read more

Taryn was fantastic in the help/advice that she gave us. Even though we couldn't purchase through Long's due to being out of their service territory, she helped us work with another flooring contractor to pick out a quality product and insure we spent our money wisely. We very much appreciate the help she gave us and highly recommend her for a carpet purchase. Thanks again Taryn!! Bob and Therese D read more

100% would use them again . Nic was very helpful and gave use great ideas . Our house looks great now . We did hardwood and carpet through the whole house and love it. Armando and his son went above and beyond when installing our hardwood. Great people to work with. read more

Long's Floors - Flooring Near Me - Issaquah, Washington

Long's Floors is so great. I've used them twice. Their work is awesome. They have great service. Dependable. My floors look great.

I had a great experience with Long's Floor Carpet. Nic was punctual for the measurement appointment and very helpful when we visited the store to pick out the type of carpet. During the installation, the technicians arrived on time and worked very professionally. They completed the work as expected, finished on time, and cleaned up thoroughly afterward. The pricing was also excellent. After comparing with other options, including Costco contractors, which are hard to beat, Long's offered a great deal. Last but not least, Long's Flooring is a local company right in Issaquah and has been around for years. If, like me, you prefer supporting local businesses over chain stores, Long's Flooring is the way to go. read more

We had a wonderful experience with Long's Floors. Highly recommend Jason. He spent a lot of time with my husband and I and answered all our questions. We never felt pressure. Our flooring material arrived in less than a week and was installed in one day. Installer was very professional. We love our new flooring. read more

The service & quality is unsurpassed!!! Our sales person Taryn was / is amazing!!! I would definitely recommend Longs Floors !!!! read more

We have used Long's flooring several times for carpeting and linoleum and was highly recommended by our building contractor. Jayson is extremely professional and knowledgeable. His customer service is excellent! We had a tight timeline to get carpet installed for a home sale and he made sure it happened on time. Do not hesitate to get all your flooring from Long's. read more

It was a real pleasure to work with staff at Long's Flooring. Jayson was very professional and extremely helpful. He helped us make the decision regarding a new carpet purchase. There was no high-pressure sales tactics utilized by Jayson. The installers were on time and worked until the job was finished. David and Jose did not take a break. The unloaded their tools and started the job promptly. David and Jose pulled up the old pad and carpet. They loaded the old pad and carpet and took it away. The installation of the new carpet was terrific. We love it. Long's is a small local business that earned our business, and we will come back for our future needs. read more

This review is long overdue. First property I purchased was in 2020 and had Long floors come out to install both carpet and LVP never had a problem. On my second property (bigger and currently living in it) I wanted to change out all my carpets and old hardwood to LVP. Christine was my representative who helped me choose the product. She was helpful and fast with her quote which I appreciated since I asked four different companies for quotes and they all took a week to respond while one company never responded back. In comparing the different quotes Long flooring was reasonable priced! I also had a great experience with my floor installers and his team. His name was Russel and let me tell you his team was professional and quick. If you are looking for floors I would highly recommend Longs! read more

These guys saved us from a big disaster caused by Home Depot. After Home Depot's subcontractor dropped us in the last minute for carpet installation after we spent six weeks patiently waiting in line, I contacted Long's upon seeing their great reviews. They did not disappoint! Not only were they able to schedule an appointment for us within three days, but they did a top-notch job replacing our old carpet and hauling them away. They showed up on time and finished the job in three hours. They also gave us 3 additional yards of carpet for free because the measurement I provided from Home Depot was under measured. I recommend this business wholeheartedly to anyone looking for a reliable carpet company. Let's support our local business!! read more

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I would recommend Longs Flooring in Issaquah. We just had them install Vinyl plank flooring in our downstairs and new carpet in our stairs and upstairs. We had a different carpet put in a spare bedroom downstairs. Jason was very helpful answering all our questions and patient as it took me time to pick the vinyl plank first and then the carpet. He was able to offer recommendations and knowledgeable about the process. When they came, there were 3 young men, I believe Russel, Michael and Mark who did the vinyl plank installation. They had it completed in 2 days. Then Jose and David did the carpet. We had things boxed up prior as best we could but they helped move everything around for us and we're very patient and helpful. We ended up keeping the tile we already had at the entryway and I like how that turned out. Thanks Longs for doing a great job! We picked Homewood waltz Lions door and mountain ledge for the upstairs carpet. It's very plush and soft. The back bedroom carpet is called Renoir bisque (not pictured). read more

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Great service, they knew what they were talking about. Went to Lowes first for carpet and they didn't know a thing.

Excellent service from Longs Floors in Issaquah. I needed a new floor in a small bathroom and I am very pleased with the result. When a first and second options weren't going to work, they quickly found a third choice that turned out to be perfect. The service was friendly and prompt and the finish was excellent. Thanks Brenda! read more

I was terribly disappointed in my experience with longs. We hired them to remove tile flooring and carpet from a room and install EVP. We chose Longs because they said it would be no problem to remove the tile. While waiting for our installation day, my husband and I ended up removing the carpet ourselves because our puppy had torn up a portion of it and we were worried about someone cutting themselves on the exposed carpet tacks. I pried up a few pieces of tile myself, but didn't have the time to do any more than that. The installers showed up, got to work removing tile and left a very short while later, saying they needed something from Home Depot. I peeked in and only a tiny amount of the tile had been removed. They came back later, and resumed working. I poked my head downstairs one more time and saw them pouring floor leveling- very shortly after they had returned. They then left. I went down to check on the floor and realized they had poured the leveling over the tile rather than ripping it out. The next day they returned and installed the flooring. They did not haul away the carpet or tacking debris we had moved to the garage. The floor looks great. It's beautiful and exactly what I wanted. But the floor is now a good inch or two higher than it was previously. They didn't compensate for this on either door exiting the room- there was just a sudden jump from carpet up and inch to the new LVP. There was no call from Longs asking if we were satisfied with the new floor- 3 days later I received a receipt for the job. They had gone ahead and charged my credit card I had used for the down payment without my permission for the remainder, and the receipt showed we were charged for tile and carpet removal (which you may recall we had removed ourselves). So I called to complain, and only after I sent numerous pictures of the terrible gap between the carpet and the LVP (and the baseboards at the door transition, which they had moved an inch higher) did they agree to send someone out. I was not able to be there when the owner came out to look, my husband handled that conversation. In short, the owner agreed to "fix" the transitions from carpet to LVP with carpet wedges, and refund our money for the carpet removal, but claimed the cost of pouring the leveler was the the same as tile removal so refused to refund that cost. This has left me with an extremely bad taste in my mouth when I think about Longs. Not only did they do something basically unchangeable to my house without asking me, they refuse to own up to the mistake and make it right. So now I'm left paying for something I didn't want, that can't be removed, and a floor that is at least 1" higher than the rest in my basement, which has short ceilings already. I was planning to do the rest of the basement eventually in LVP (the hallways on either side of this room) but now I'd have to raise the height of those floors to have them be the same height as this room. I certainly won't be using Longs for those rooms. read more

Horrible, don't go there! Beware! Owner is intimidating! Had horrible experience with different clients! read more

The best! I was a contractor in another state for 40 years. This flooring company is incredibly honest, fast, responsive. The workmanship and professionalism of workman sets them apart. I'm so impressed with this company. read more

AMAZING CO! Incredible job & stellar service. From the beginning of walking in the door, talking to a carpet specialist - a local company who stands by their products and makes sure you are pleased... read more

I was in the midst of moving from my condo when a mover, carrying an end table, fell in my kitchen and the corner of the night stand put a big dent and whole in my flooring that Longs Floors had put in over 5 years ago. I was in a real bind to get the floor fixed because my unit was going live online the next day. Long Floors called all over and found an installer who could fix the floor the next morning. He did a beautiful job. When I called Long Floors to pay the bill, they said they were not charging me. Unbelievable customer service!!! I am so impressed once again with this company!!!! read more

When we first bought our house in Duvall we were in real need of a flooring store to replace flooring before our furniture was moved in. We decided to put a beautiful laminate upstairs to replace the old carpet, and put tile in the dining room. We worked with Christine who was excellent. She came out to the house and measured everything, and also let us know that if we wanted to replace the vents with wood ones that would match our flooring we could do so. We did and we are so happy we did, it looks really nice. Everything was scheduled in plenty of time, and all of the materials arrived on time. The tile guys were really excellent. I couldn't be happier with the way it turned out. They had to get creative on the step down from the dining room, and it looks fantastic. Christine did mention that when the base board gets removed and then reinstalled it may require some touch up painting, and that would be up to us. It was nice to know this up front, but in reality they did a nice job and no touch up was needed. About two months later we realized we needed a small rooms carpet replaced. We went back to Longs and it was great. Christine gave us some carpet samples to take home. We chose one and let her know, and she came out the next day to measure, and 4 days later the carpet was installed. We have been really happy with our experience and will look to use Long's in the future. read more

Long's Floors - Flooring Near Me - Issaquah, Washington

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Long's Flooring is a local long standing establishment that prides themselves on great quality and great customer service. They work within your budget...they do not try to oversell. I cannot say enough about Christine, she is fabulous and really knows her products. Thank you so much. read more

Lots of nicks and dents in newly painted walls and doors. Owner is very intimidating and mean when he came to see damages. I was afraid of him in my own home and he refused to leave when asked - even chose to block my exit and say he did not need permission to be in my home because his crew was there and if he did leave he was ripping the carpet out and taking it with him - 50% deposit was already paid and there was never a time where I said or implied I would not pay. We like the carpet but are upset about all the damages to trim and walls after being told (by Long's) that we should absolutely install carpet AFTER paint. And I'm especially upset about how he chose to use his body to intimidate me in my home and refused to leave when asked multiple times. read more

Not a good experience at all, very unprofessional with weird texts and incorrect information on file ie: we had hardwoods installed and got odd texts about carpet then when there was a confusion on the bill received incredibly unprofessional condescending texts from whom we don't even know was sending almost threatening in a way naming off neighbors names they know whom we dont know which we felt was super odd.. Never received any sort of invoice via mail or email until a month after work was done after requesting it via text that day. We paid promptly after receiving within minutes. Overall disorganized, rude and unprofessional. We have had alot of work done on our house and never experienced anything like this. We should have used touchdown flooring as we heard things like this about Longs. read more

I would recommend Long's floor's for carpeting or flooring. The staff there know their stuff. Brenda gave us some good advice. She let us take home all kinds of carpet and flooring samples. For the flooring part of things, they came in $1,000 lower than the other company we were working with. Both installers, Armando and Juan (flooring) and Tony (carpets) were friendly, efficient and a pleasure to work with. I would use them again. read more

Jayson Long and Long's flooring were amazing to work with. They had the best pricing of anyone we spoke with, helped us figure out some high-quality carpets that didn't break the budget, and their installers were friendly, professional, showed up on time, and did good work. Jayson is a rare gem - a business owner who gets personally involved with each customer's needs, is very knowledgeable about his trade, easy to work with, and bends over backwards to be friendly and helpful. Highly recommended! read more

So far, we have been thrilled with her experience with long floors. Our sales person Ted was very knowledgeable and made very good suggestions as we were picking out both carpeting and hardwood. The installers, Pedro and his crew, were on time, amazingly polite, very good at laying carpet and kept my stress level down below 80%. They promised that they could do all of the carpeting (about 2000 ft.²) in two days and they pulled it off. They graciously moved furniture and boxes and made sure to take pictures so that the furniture was put back in the right place. I am now almost not dreading the installation of the hardwood floors in a couple of weeks. Any good reviews that this company getsAre more than richly deserved. If we ever need carpet or floors again we will go back to them. read more

I just had new LVT "wood" flooring installed on my whole first floor. The final results are just what we wanted and the installers did a fantastic job. That said, the experience was somewhat soured by two mistakes on the admin side. One: they want to deliver material a day prior to the job. Okay, I have to be home an extra day, but I understand. But we were given a delivery window of 9-11am and they showed up shortly before 4pm, so 5 hours late. Two: They estimated 904 square feet for the job. Anyone with the most basic knowledge of this stuff knows you need to order 5-10% extra to account for cuts. They showed up with 880 square feet. And no surprise, on the last day of the job, they ran out of material and had to order more from the east coast, and came back to install it a week later. Another week of living with all of our pantry and laundry room items in the garage, and another day of having to be home for the installers. Meh. read more

Long's Flooring replaced my carpet and installed luxury vinyl in my condo. I thought they did an excellent job. They followed through on all that they promised. They were on time and very efficient. I highly recommend them for your flooring needs. read more

Great company with outstanding customer service! Christine helped me and I couldn't be happier with the result! Thanks Christine!

I cannot say enough good things about Long's Floors. They installed our wood floors throughout our downstairs and vinyl flooring in our children's bathroom and laundry room for us. Boy am I glad we went with them. They were so lovely to work with, did a perfect job installing our flooring, and they were very respectful of our home. From start to finish Christine made the entire process so easy. I highly recommend them! read more

I'm writing this review because the people at Longs Floors in Issaquah are just great! I had them install about 1000 sq. ft. of carpet in my condo, in Kirkland, WA. Jason was the sale person who worked with me and helped me find the perfect carpet and wood floor combo for my home. Instead of trying to resell an install service for the wood floors that I purchased from him he gave me a name and phone number for a contractor Long's uses for installing the floors and that ended up working out wonderfully. In addition to the great job and fair pricing, Long's flooring was LESS expensive than the carpet warehouses in the area that I checked out (the same carpet warehouses that guarantee to be 40 or 50% less than a retail flooring store - I guess that didn't know about Long's). I'm going to continue to recommend and use Long's Floors in the future for any floor needs I have. I'm currently working with Jason on a flooring project for our office building in Redmond. read more

I can't say enough good things about my experience with Long's. About a year ago we decided to replace our carpet and tile on the first and second floor of our home. We started the process by reaching out to several local flooring places. Jayson at Long's immediately replied and set up a time at my convenience to meet, he showed up, gathered the information needed and then quickly replied with a quote. This seemingly simple process never worked out at the other places... sudden reschedules, no-shows, no call backs, they lost my information...on and on. Anyway, while we were doing compares a lot of time passed before we decided on Long's. So, one day I dropped by the store, Jayson remembered me, pulled out my file, worked with me on adjustments and immediately we're ready to go again. The installation process went just as well. We were a bit worried at first because the tear out wasn't finished on the first day (the tile was tough) and then after the second day it seemed like it was going to take longer than expected. Then we arrived at home on the last day and lo and behold, the flooring was complete and picture perfect. Jayson followed up soon after to make sure everything was as expected. About a year after the installation, we noticed some gapping in one small area so I sent an e-mail to see what could be done. The next day I received a call from a crew member to see if someone could drop by and take a look. The next morning they visited, fixed the original problem and then fixed something else I hadn't even noticed. To everyone at Long's, thanks for everything! read more

Great experience. We had Long's quote us On bamboo and vinyl for our house. We had four companies bid after a terrible experience with our crawl space contractor (clean crawls) so were a bit gun shy. Longs was a breath of fresh air. The quotation process was extremely detailed and complete. They checked the house out fully and were very detail oriented. When we went down to the showroom in Issiquah they were very helpful and had great selection. At each stage there was great communication and we knew exactly what was going to happen and when. We decided to go ahead and use another company for the bamboo installation and Longs for the vinyl in our kitchen and bathroom. This was no problem for them and they were completely professional. A very helpful feature with Longs is they were fine with us doing some of the demolition and prep work to save some money. What was incredible is they had the installer come do the work on a Sunday so that we could still make the date with the other installer. Seriously these guys are incredible. I can not day enough good things about the installer. We have an old house and it had some issues. He did all the necessary repairs and perpetuation and the vinyl looks amazing. He exceed out expectations at each point and is a super nice guy as well. In closing Longs is expensive when you look at them initially however when you look at the service they offer the price is actually pretty good. The quality also looks amazing. read more