We hired Duct Goose for a full HVAC duct cleaning, including the blower and evaporator coil, and…read morethey did an outstanding job. They were professional, provided before-and-after photos, explained everything clearly, and delivered at a great price with a thorough, high-quality service.

Ty and Sam from Duct Duct Goose provided absolutely incredible 5-star service! Choosing a service…read morecompany can feel like a game of chance, but they completely eliminated the guesswork--no goose chase here, just top-tier professionals. They arrived exactly on time to my home in Sandy Springs and were extremely friendly, knowledgeable, and efficient throughout the entire job. They worked quickly, offered the best price around, and exceeded all of my expectations. I definitely recommend them to anyone looking for the absolute best in the business!

These guys are excellent. Great service by Eder and James today for my dryer duct cleaningread more

Quick response and next day service! I sorely needed dryer vent cleaning for my home as it had not…read morebeen done in a while. I reached out via Yelp and received a prompt response, cost and appointment. I highly recommend them. Now I can get my laundry done quicker!

Our vent replacement job was taken care of by Jackie, a true professional. He got to our house…read moreearly, showed me exactly whet needed to be done and why, and did a really nice job getting our dryer vented properly. Not an easy job, but got it done quickly and well done! I'd recommend Dryer Vent to anyone who needs a thorough vent cleaning or replacement. A bonus is that Jackie designed it so it would be able to be cleaned out in the future.

Jackie was incredible. Not only did he come quickly, he was fully and totally committed to getting…read morethe job done right. That meant climbing up to the roof vent and cleaning out the accumulated lint that prior technicians had blown from the dryer connection up into the venting apparatus. He did the job right after years of prior technicians doing it wrong. Thank you so much, Jackie. You are amazing!!

I called to get a quote on duct cleaning and Jamie was so professional, helpful, and competitively…read morepriced. Unfortunately we ended up finding out that the ducts were worse then we thought and had to get extra work done but Jamie worked with us so we could proceed with getting everything done without delay. He is very responsive, reliable, and honest. Thank you Jamie for helping us with our duct cleaning and going above and beyond answering all our questions and providing valuable tips for us.

TL;DR: Aggressive and rude worker. Doesn't respect your time at all. Owner first tried to shame me…read moreinto not posting a review, then tried to bribe me (see pics.) Since I posted a review on Google, he sent several fresh insulting and text messages to my partner. Since I understood that the ducts in my house might be old and need to be replaced, rather than go with the previous company I used, I found Dynasty Ducts. I called this company and asked them to come and clean my ducts. They tried to end the call without mentioning the cost, but after asking told me that the cleaning would be $200-300 and that was the only charge ever mentioned. First the person coming to clean my ducts called me 45 minutes before a 2 hour window, at 8:15 AM. When the duct cleaner pulled up, he didn't introduce himself and mumbled as he followed me into the house staring at me, as though I should know where to begin. After I asked him if he wanted to start inside or out, he began. After several minutes, he informed me that my ducts were of a type that can't be cleaned and they would need to replace them. When I went to ask questions, he just shoved a paper in my face, loudly speaking about code in an incoherent fashion. He followed this up by telling me that he needs to cut a hole in the lower ceiling and/or upper floor to replace the duct. When I tried to explain to him that that was unnecessary as the duct is not between floors, he began speaking louder over me to tell me I was wrong and the only place the duct could be was between the floors. After he got tired of talking over me and not answering any questions, he called his manager who never actually spoke to me despite being told twice that he was on speakerphone. Insultingly, he spoke only to his employee who then relayed it to me. While on speakerphone. The best part of the in-person interactions is that after they informed me that they aren't going to clean the ducts and would have to replace them by unnecessarily ripping my house apart, he then informed me that there was a $50 fee for coming out. This was never expressed prior to this, the only pricing ever mentioned by the company/owner were for the cleaning itself. Had this owner asked a few simple follow-up questions then they would not have come out here, e.g. asked what kind of ducting is already installed to see if it can be cleaned. My partner tried to call and complain about the service. Rather than being apologetic and calm, the owner continuously talked over her every time she attempted to talk. She informed him that the call was over and hung up. He immediately tried to call back, but was ignored. The real fun begins after this, when he began texting directly. I've included screenshots below of both sides of the conversation. As you can see he starts out with calling previous companies a "scam" and closing with a vague "that is on your karma." My partner returned a message already talking about how we know codes change, things might need to be replaced and we were open to that, but wanted better service than over-talk and being ignored. He then threw me under the bus, saying I don't understand codes, despite me asking questions and trying to explain to them both (the worker whose name is still unknown and the owner) that ripping the house up was unnecessary. He then devolved into condescension and talking down as though we hadn't already both tried to talk to him about these actual codes. My partner sent another message explaining, again, that the problem is not the codes and that it needs to be replaced, but that the "customer service" we received was very poor and that was our issue. He was then told the conversation was over. Despite this, he decided to send another text. In this one, he offered to refund the arbitrary $50 fee IF AND ONLY IF I didn't post a review. I did not accept his offer, as I feel more people should see this and understand exactly how he came to have such high reviews despite such awful service.

I had a great experience with Bulldog Dryer Vent Cleaning. The pricing was very reasonable, and the…read morequality of work was excellent Alton was professional, thorough, and took his time to make sure everything was cleaned properly and working exactly as it should before he finished. My dryer is functioning properly and better than ever. I really appreciate the attention to detail and great customer service. I would definitely recommend Bulldog Dryer Vent Cleaning to anyone looking for reliable, quality service at a fair price. Thank you again!!!

I was very impressed with Alton and his service. He came out on short notice to clear my dryer…read morevent in our home that we just moved into a few days ago. Alton is very professional and communication was excellent. I highly recommend this company to clean out your dryer vent.

Well trained and knowledgeable. They do what they say and keep your house clean after their work…read more Ty and Sam were excellent in every way. Ron in the office provided great communication. Give them a try. All 5 star reviews is no lie.

I had a pretty good experience. It was rough at first with logistical issues on their end with my…read moreprevious scheduled appointment but we were able to get it rescheduled and I was offered a 10% discount which I accepted. The job of dryer vent cleaning took only about 30 minutes to do. The technician was very kind. They accept credit card payment via phone and promptly provided me with a receipt. I may use them again in the future.

Excellent job and the crew is very knowledgeable and friendly. Quick to respond, on time and very…read morethoroughly cleaning.

I called when everything was closed due to our latest ice storm and no one could come out til days…read morelater but I had a flood and I freaked out, but Hurricane said they would be out within the hour, not only did he troubleshoot where my water was coming from but sent a plumber, got my water up and fully took care of my needs from beginning to end! This was the 3rd time I had a flood same area of my house but no one had truly found the root of the problem and got the old antquated type pipes out of my house and had them repaired.Subsequently restored the are better than ever. The customer service was excellent, timely repair and just great service!

We needed a fireplace/chimney rework and were so pleased to find the Mad Hatter team. Everyone we…read moredealt with, from sales and office staff to field reps and installers, were all the kind of knowledgeable, professional, conscientious folks you hope to find for a big project on your home. The whole experience, and especially the finished product, could not have been better. Not a discount operation but we got the quality we paid for.

Very professional We had a gas fireplace that had not…read moreworked for a long time. They did the diagnostics and repaired. He also cleaned the fireplace out, arranged the logs, and showed us how to operate it for the next owner