I am writing this review not as a customer but as a Building Superintendent. A resident in my building was moving out and used this company. A few issues arose with the move that I ended up having to deal with After getting nowhere with the actual crew and their foreman, I called the company asking to speak to a manager within a few minutes I got a call back from Paul, who turned out to be the company owner Rather than being defensive, he was appreciative of the feedback and resolved the issue almost immediately. Sometimes things go wrong because of circumstances and a bad decision by a worker, which can cast a company in a bad light. That is what happened here. I'm glad I was able to speak with Paul and get the matter resolved As a superintendent I would recommend this company to my residents Thanks again to Paul for being a stand up guy read more

I'm in the Philly area and have used Man With A Van several times since 2020 - a move from one apartment to another, a move from one house to another, and moving several items into a storage unit. They have always worked quickly and done a great job. I've never had anything damaged or broken. There was a minor scheduling error the first time that I unused them that would have caused me to be charged more, but Paul took care of it and ensured that I was only charged the originally agreed upon rate. So I've had good customer service experience with them as well. I highly recommend them! read more

Incredible experience today. I still Can't believe a move could be so enjoyable. I've had so many bad experiences, it's sad to expect one. However this broke the mold. I found Man With A Van Moving on Angis list and it's been the best moving decision I've ever made. Great people, results and service. Don't hesitate. read more

I booked this service over the weekend for the final items I had left after a larger move. This was a few pieces of furniture and some boxes. I explicitly asked for a 1-man option with a van. He tried to upsell to 2 people, but I was on a budget. According to their website, as long as there is valid legal parking, their 1 man will load everything up (my place had valid legal parking right in front). I paid a $200 deposit, and it was all set. After I originally submitted the web request I sent them an email clarifying all the pieces of furniture to move, and even sent them pictures of it (I couldn't do this on their web form). I said there was at least one item that needed two people, and said I would help with that one. I double-confirmed by email they were going to be ok with it, which they agreed. On the day of the move, TWO people showed up. I asked the guy and he told me it was all ok and not to worry. When the time came to pick up the bulky items I gloved up and was ready to help, but again he told me not to worry, and they got them between the two of them. There were also a bunch of extra boxes to move, most of which were completely empty (just saving them up for another move); I told the guys if those didn't fit it was fine, and to just leave them. But he again told me no problem, and he grabbed them all. Now, when everything was already loaded up and we are ready to go, the guy hands me the phone and tells me it's his boss. Then the boss tells me they are going to charge me for 2 people because of all the furniture. I said I sent them a picture, and he lies, denying having received anything (I have attached to this review the email chain, where you can clearly see the pictures I sent and his response). With an extremely thug-like attitude, he threatens me to just unload everything there on the street and go away if I don't pay for 2 people. He also says with 1 man the guy is not even supposed to load anything up, and it's just supposed to be me (another lie). So what I am supposed to do? I had to agree or they would have basically just kept my deposit and dumped my stuff on the street. Super shady company. It's only every few years I find a company bad enough that makes me want to write a review, and this one is it. read more

Man With A Van - Movers Near Me

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Paul was great to work with. I was scheduled to move with him, and had given him a deposit. A week before our scheduled move I had 2 friends become available to move me. When I cancelled with Paul he was not only gracious but returned my deposit that same day! Clearly, this is a business with integrity. Thank you Paul. read more

I moved out of a 6th floor walk up to a new apartment in a different borough and Man with a Van was such a huge help. They talked me into paying a bit more to hire 3 people instead of 2 and I was a tad skeptical but decided to trust the professionals. I'm so glad I did. We got everything out of my apartment, loaded into the truck, driven to a different borough and unloaded into my apartment in TWO HOURS! I was expecting 4 hours as the best case scenario and we somehow cut that in half. It was truly amazing. Stanley, Omar and Marquise were not only fast and professional, they were also super nice and pleasant to be around. Moving apartments in NYC can be extremely stressful and awful, they made it about as pleasant as I could imagine it being. The next time I need help moving I will definitely be calling man with a van! read more

I'm reviewing the team who stepped in today to deliver a large piece of furniture after the originally scheduled move did not go as planned yesterday. Thankfully the company sent a new team today and we could not have been more pleased. They were professional, courteous, and an absolute pleasure to do business with. My husband and I could not be happier! Our biggest thanks to Stanley, Omar and Marquis. They are true professionals! read more

Paid their requested deposit $150 for upcoming small move , then they cancelled. Never refunded deposit,

They lost or stole my safe and are giving me a hard time about it, not even a claim form

I hired Man With a Van for my recent move and was over the moon with the experience and amazing quality of service they provided. This was my first time hiring movers, and I was skeptical after some stressful and strenuous moves on my own. However, I was impressed with the ease and professionalism I experienced with Stanley and Omar from Man With a Van. Everything I packed made it to my new apartment in one piece. I saw them handle my expensive instruments and furniture carefully and with ease and precision. The whole move took less than two hours from one BK neighborhood to another. On top of that, Stanley and Omar were kind and respectful and made the move, dare I say, enjoyable. I looked into many different NYC moving services and got quotes with prices ranging all over the place. Man With a Van was one of the cheapest, and I feared that this meant the service would be lacking, but I was proven completely wrong. I felt like they went above and beyond. They really reminded me that they are professionals and movers can be fairly cheap and remain a wonderful service! I earnestly recommend Man With a Van to anyone looking for movers, and don't forget to tip when you hire them! They deserve it. read more

The crews got on side on time and very professional. We were look for mover without truck to move loft bed from our building with COI provided. I had quote price with the man with the van less than a week prior move date. They guilded us through the process with fast response via email and phone. The crew shown up with all the tools they need and move the west elm loft bed with less than 2 hours. We highly recommended the man with van if you have value items and looking for professional. read more

Man With A Van - Movers Near Me

seriously handled a really challenging space with a seriously large sleeper sofa with epic style, efficiency and grace! thanks so much MWaV! read more

It's a shame I'm forced to write this review, because the movers who showed up were good. That said, dispatch was awful. Never have I experienced, nor even heard, of a moving company that COMPLETELY FAILED TO ARRIVE the day of the move, and that's what Man With a Van did to me. They were supposed to have movers show up at 10 AM on Thursday. By the time 4 PM hit the movers were still "on their way", and by that time I had waited 6 hours surrounded by packed boxes, unable to do anything because my stuff was (obviously) packed. At that point I told them to try again tomorrow (as the moving elevator would have shut down for the day by the time they arrived), and they promised me they'll arrive 9 AM on Friday. Then, 9:30 AM Friday hit, and they still haven't arrived. I called and apparently they told the movers to arrive 10 AM Friday, as if having me wait for 23 HOURS for them to arrive wasn't bad enough already. I ended up paying full price (over $600 before tip) for a move that I could have finished 20 hours before they did if I had done it myself, forcing me to waste an entire day (that I had to take off work) by waiting. I only didn't rate 1 star because the movers who arrived were kind and efficient (and I tipped them appropriately), but the level of service here is clearly awful. read more

I've used Man With a Van twice now in NYC. In my previous move the service was excellent, all the guys were super friendly and they were fast and efficient. I was super happy with the move and because of this I decided to book with them again. The second move I was super disappointed to say the least. The crew that helped us was super unprepared, extremely slow and not careful. We had to pay a ridiculous amount of money for the move due to the face that the crew worked so slowly. One of them even mentioned that they were the C team. Clearly I lucked out the first time and got the A team. After my second move I would not recommend this company. If you end up with the C team like I did it will cost you so much and you'll be left disappointed and upset. read more

Very displeased with the service. First of all, they charge by the hour which I realized too late is a scam. I had a small one bedroom so I figured it wouldn't take more than a few hours. It took five. It shouldn't have. I chose them because the rate was good but with five hours of work I ended up paying more than every other service quoted me. Second, they scam you with the number of movers they provide. I paid the 3 man rate, but one guy stood outside next to the truck the whole time. So I paid for three people and got the work of two. Third, I have a number of damaged and missing items. I contacted them about my missing items, including a guitar stand I've had for 15 years, and have gotten zero response. It's really upsetting. Finally, they showed up 45 minutes late. So my advice is do not use this service. read more

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7/29/2020 *SINCE my review, the owner Paul has posted an incredibly racist and misogynist response to me, on Yelp telling me about his 'nasty' Korean Ex-Wife. I guess because I'm an Asian female, I triggered his PTSD and it caused him to scream at me. STAY AWAY FROM THIS COMPANY. I am literally worried for my physical safety. I will be sharing this incident far and wide. 7/27/2020 The movers were polite and courteous. The Manager Michael was very helpful. The owner screamed at me and called me names on the phone. At what point is it ever ok to call a customer nasty and shrill? I booked a move with the owner Paul - letting him know I had the freight elevator in my new place from 9:30AM - 12:30PM. I have no idea how long a one bedroom move will take - so I trusted this company's expertise when they suggested a pick up window of 10AM - 12PM. The movers arrived at 9:45am. We did not arrive at the drop off location until 1pm. When the movers had to wait for the freight elevator because my scheduled time was past, I was told I would be charged $220 an hour for the wait. When I called to owner and I let him know the drop off time was late (30 min past the 12:30pm window I gave him) he said his guys arrived early and basically he's not a magical genie and able to hit my drop off window. I said I'm not a professional mover - I had no idea a one bedroom move out would take 3 hours - and I would've expected him as the expert to book an earlier pick up time when I gave him the drop off window. Paul became very sarcastic and mean, and said that I had to pay for the wait and hung up on me. When I called back he called me nasty, shrill, and a Karen and continued to scream over me. He became sarcastic and said he had other customers waiting and if he had my "permission to call me back". He literally would not let me speak. Everyone else I spoke to at this company was incredibly helpful, but I have never been screamed at so skillfully and sarcastically as Paul did to me today. DO NOT SUPPORT THIS COMPANY. read more

Man With A Van - This is how the owner responds to feedback. Racism and Misogyny. - Movers Near Me

Excellent moving company. Very easy to book a move. The movers were on time and were fast and careful with my belongings. No issues. I used this moving company last year and they were so good that I used them again a year later and I will definitely use them again for my next move. read more

I used Man With A Van about 5 years ago for my first big move in NYC and they did such a great job that I used them again 5 years later for an even bigger move! While scheduling my move, the office team always responded immediately, and were flexible when I ended up needing a larger truck than I had thought. My moving team consisted of Anthony, Nick, and Pedro. They were on time, QUICK, so friendly, and kind. I've had horrible experiences with other moving companies in the past, and I'm so grateful to have found such a trustworthy and consistent company to use for any and all moves to come. I would recommend Man With A Van to all of my friends and family! read more

I can't say enough good things about this company! They were prompt, professional, and quick. No damage, no lost items, just proper and good. Thanks guys! Jack read more

Amazing customer service! Late one evening we were told that we had to move a sofa by the next morning. I called Man with a Van and was pleasantly surprised when the owner Paul answered the phone at such a late hour. He managed to fit us into his busy schedule. We were emailing and phoning until 10 pm while the paperwork and payments were completed. They showed up on time the next morning and very efficiently picked up and delivered the sofa. A rare case of everything working perfectly. I have already recommended them to friends. Everyone is always looking for a man with van. Finally we found one who is perfect for all the small moves New Yorkers have to make. Highly recommended! read more

I can't recommend this company enough. I had used them for two other small apartment moves within NYC, but this latest move was across the country. Domingo and his crew are the way to go. They completely packed up our apartment and then helped load a POD the next day. They were very personable and extremely efficient with a one-bedroom apartment and 8x10 storage unit. We just moved in last weekend and we had absolutely ZERO broken/damaged items. I don't even think anything was scuffed. I was not expecting this at all and highly recommend Man With A Van and Domingo. read more

DO NOT USE Man With A Van!! The movers were just contractors and this is the second time I had horrible experience with them. Last time they broke my TV. I decided to give Man with A Van a second chance cuz it was a very last minute booking. They broke the floor and after I mentioned about the damage on the floor they straight out denied it. They loaded up the truck like throwing trash into a van. Most of my furnitures were slight damaged, with some completely broken. I contacted the customer service and it's been almost a month and still no response. See picture below!! read more

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Great service for students or performers living in NYC who move frequently. Very organized, affordable & safe experience.

awful experience! we hired them to move a treadmill which they broke during delivery. They refused to negotiate ANY refund or compensation- cost us $1800 to move one item and over $2000 to repair the ripped wires when they reassembled Was the absolute worst experience and cost us more than then item DO NOT USE A MAN WITH A VAN read more

Man With A Van - Ripped wires caused entire electrical to blow out - Movers Near Me

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Amazing service! I've had the opportunity to work with them twice. Both teams have underlined the idea of white glove customer service. read more

The first time I used these guys, they were great. The second time was a disaster. They were 3.1/2 hours late due to a flat tire.. At first, I was sympathetic and understanding. I moved our crew schedules around, but then they tried to charge me an extra $83.00 after the delay and inconvenience, which affected five people in total, including being two hours late to pick up the item, seriously inconveniencing that person. What made it worse was when I contacted the company's manager, she got back to me and lied about when they dropped the single item. She wouldn't get on the phone. I had to send a timestamped text to prove the driver was 3.5 hours late, and then they got pissy and copped a seriously entitled attitude about the whole thing. I got the extra $83 back, but not without many pissy emails and a nasty attitude about it. The company management is lacking in honesty and integrity. Don't use these creeps. read more

5 STAR CREW!!!! They offered to come earlier than our scheduled time which was SO generous and helpful! They moved everything into the truck quickly and discussed the route with me, showing me know exactly how long it would take via google maps. They were SO FAST and wasted no time! They drove my items from Upper East Side NYC to Upstate NY in 2.5 hours. They arrived at my destination before me and arranged my things very neatly (attached below). Man with a Van is 100% DEPENDABLE!!! If you're wondering if they are legit/the best option--THEY ARE! You won't regret it and as a person not from NYC, I really appreciate their clear communication and genuine commitment to their work. Also, they are truly trustworthy and that's hard to come by here! I am so grateful I went with this company to help me move. Anytime I need to move in NY, I will call them- period. Thanks a ton guys!!!! read more

Man With A Van - my items at my destination - Movers Near Me

I used them as movers yesterday. My TV looked fine from the outside but when I turned it on it showed the image I posted. When I contacted them they essentially said sorry about that but nothing we can do. What kind of dishonest company is this? No wonder they left in a hurry after they were done and had me sign the contract before I could test everything. Beware of using them because now I'm out 600$. I even tipped them because they seemingly did a great job. Never again 07/17/2020 update: I see Paul the owner stated I was never a client. He left me a message 07/2019 stating he was gone from his company. Tori and Renee handled the insurance claim. Maybe figure out your records before accusing me of not being a client? read more

Man With A Van - Broken on inner screen. Outer is fine. Too rough handling! - Movers Near Me

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Summary: Mid Feb (pre-COVID) hired MWV for quick,local Manhattan move. FOUR months later and still *hundreds or dollars* for damaged furniture costing more than the move itself. As movers left I realized they hadn't unwrapped all furniture. I found significant damage to a solid wood, designer dresser. In providing prompt photos to Paul, he agreed it was unrepairable and to compensate me for the full cost. Instead shady, dishonest business practices Instead Paul started dodging my emails and calls to follow up when reimbursement wasn't sent. Emails ignored, on the phone he alternated between aggressive accusations he's sent it, to promising to do it 'now/today/when he's back in office', but never failing to hang up l before I can even respond. Eventually just, "you need to call me later" *click* EVERY time. Emails unanswered. 1.5 months in claims he needs partial payments due to COVID while admitting I was owed well before. Meanwhile he stays open for business, confuses me for others he refunded for damaged furniture, and has at least the cash from my move that he could have refunded as temporary partial payment but wouldn't. Three months later, countless calls/emails and one partial payment (still not even cost of the move.) Other employees I spoke with were confused, apologetic, surprised I was still having to call and that he hadn't reimbursed/refunded me yet. Waited to review hoping we could resolve and I could leave a positive review, but unfortunately don't see it happening. EDIT response to owner: you yourself pointed out it wasn't repairable and offered full reimbursement (not a repairman). I accepted said offer per our emails/calls and while you never picked it up, you were welcome to. I continued to call at your instruction to "call me back later, now's not a good time etc", and because you hadn't sent reimbursement - see date of *partial* payment. Not sure what a yelp profile has anything to do with what happened but posting people's last names is a violation of Yelp and privacy. Seems small to bully customers for leaving reviews you don't like. read more

Man With A Van - Unmet commitment to refund/reimburse for damaged furniture. - Movers Near Me

I have had very easy moves both times with man w a van. Once in jan 2020 and once in may 2024. However, after I moved about a month later I started getting bedbug bites both times. Impossible to prove given how shitty nyc rental management companies are at documenting past bed bug exterminations, despite it being a new policy. I don't think I'm going to take the chance again tho. Sorry read more

TERRIBLE, DO NOT USE. Hired Manwithavan to move a treadmill. The job took three times as long as estimated (paid by the hour), AND they broke the treadmill. The repair job cost thousands of dollars and they did not offer ANY help. I will never use this company again and will never recommend to anybody. USER BEWARE read more

Unfortunately we had an antique mirror that somehow got "lost" in the delivery and we never received it! They gave us nothing in return. I won't be using them again, and either should you! read more

I hired Man With A Van for a quick job. I scheduled the move last minute (2 days before) and on the last day of the month. I was worried they wouldn't be able to schedule me in, but they got back to me fast saying and with a quote that was 1/3 the price of that from another moving company. The day of, my movers Jesus and Jay arrived early and ready. They were very friendly and moved my things quickly and carefully. The job took less time than I thought it would. Before I booked with them, I was thinking of doing this job myself with a friend and a rented uhaul. However, the whole process from beginning to end was so easy and affordable; I was really happy with my decision to use Man With a Van! I would definitely recommend them and would use their services again. Thanks Jesus and Jay! read more

I booked Man with a Van for a 1 bedroom move from Jersey City to Manhattan, and I could give them 5 stars alone for their flexibility in rescheduling my move the day before! They were super responsive, direct, accommodating to my requests throughout the whole process. Jesus and Jay did a great job handling the move itself. Arrived right on time, and they were fast! A bedframe and couch needed disassembling and they were fully prepared, even helping me fit the couch into a tricky area. Everything came over smoothly with no issues. Thank you! read more

VALUE They got the job done and the drivers are nice - but they milked every minute for all it was worth. We were headed about 50 miles away in NJ. It's a trip that took me 50 minutes going the speed limit. It took my drivers 100 minutes. I ended up moving half of the furniture to the street myself because the drivers just stood around or sat in the truck for an extra 30 or 40 minutes. QUOTE Watch out for hidden fees. When you request a quote, you won't be given the full price. You'll be quoted a price MINUS tolls and random surcharges like "commercial vehicles entering NYC pay a surcharge of $44". I would have appreciated the full quote ahead of time. POSITIVE You can pay by credit card at the end, so if you do feel you've been cheated, you have the option to challenge them. I felt that the price was right and the drivers were good guys. read more

The actual movers were great. The company, its communication, its customer service, its emails to clients, its attitude- horrible. Go elsewhere if you can. Oh, and they'll just charge your card, regardless of whether they deliver what you booked or not. read more

Absolutely fantastic experience, Leo and his crew were on time and incredibly efficient. They were easy to work with and easy going, I felt very comfortable with them. All of my items made it to my new place in one piece, Leo even tightened the legs of my dresser without me asking, which was very appreciated! My move from Brooklyn to Queens took less than two and a half hours, including all wrapping and the drive over. Cannot recommend Man with a Van and Leo's crew enough. read more

two guys from Man w a van just came to move out to a friend in need a double wide bureau. They were on time, efficient, careful w both the bureau and the rest of my apt. I would recommend them to anybody for good service w a smile. indeed imo I think the biz warrants renaming as Superman w a van! thanks to the movers and the biz. Sally s read more

We had the most amazing experience using Man with a Van! Anthony and his crew were so fast, efficient and so nice - they were seriously amazing! They moved our whole 3 bedroom apartment in one go. This ended up being cheaper than any another company we reached out to - Will definitely be using them again for any future moves!!! read more

The crew was very lax and seemed to take advantage of the hourly rate. They also left my large flat screen TV at the loading dock of my old apartment and blamed me by saying I told them I would take it when I definitely did not!! I have tried to contact the company multiple times for reparations and they never respond. They waited for my payment to go through and now do not care. Would not recommend if you are moving anything of value. read more