Rosie is the best agent I have ever had!! My daughter just…read morestarted driving and we were unsure what our next steps and/or our best options would be to get her insured for 1st time driver. She helped us so efficiently and with such patience that is truly hard to find these days. Rosie has helped me with so many different things from a simple paying a bill to I couldn't find my insurance card and she was able to send me my copy ASAP when I needed it urgently The reason why I wanted to take time to do a review for her today is because I have had to reach out to her for several different things on several different occasions and one thing that was consistent was her patience and friendliness and kindness. She truly is an asset to Allstate and when I think of Allstate, I think of her! Thank you Rosie!! (Rosario D)

Been with Allstate for years. Every time I call I get my questions answered. Rosie took the time to…read morefind me discounts and lower my monthly fee. She was very nice,helpful, informative and gave me peace of mind. A complete gem at customer service she radiates positivity without expecting anything in return. Shout out to Rosie for making my day!!

Yo dawg to who ever reading this. I came in to learn how to drive, legit Teach Carlos Palacios…read morelowkey the best. I don't know about the others but service was A tier. Not gonna lie, teach was chill but still learned a lot from him, without him I wouldn't have pass that driving test. Not only that he was helpful and give great insights to driving. He kept it professional and fun each lessons. I once came in a day early by mistake and he still took me in, not only that, he was able to schedule another class for the next day too. GOATed for real twin. If I have a little sibling that wanted to learn how to drive, I'd foso recommend Teach Carlos Palacios Reason why I type like this is because I want to make sure people don't think I'm hired or an AI.

Closest AAA to my work and there's plenty of parking since it's situated in a super big plaza…read more When I came in there wasn't that much of a wait to be checked in and after getting my information, I was seated in the waiting area and it took around 15 minutes to be seen. However, as I was waiting, the line went almost to the door and all the waiting area seats were taken and the waiting area is a bit tight to be honest. This was around 30 or so minutes before closing. They can't kick you out when you step foot in, but just know that you might end up waiting 30+ minutes depending on how busy it is. Despite this, the customer service is super friendly, helpful, and accommodating. They offer you water and are quite patient (especially after doing an inspection and me not knowing anything about cars). Huge shout out to Priscilla who processed everything for me in record time and was very professional and nice, correct some errors from the last AAA that I went to. Managed to get my new used car registered with plates in that singular visit in around an hour.

Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

Lawrence and his is the best! They are knowledgeable, professional, and truly care about their…read moreclients. They made the entire process easy, found me the perfect coverage within my budget, and answered all my questions with patience and expertise. Highly recommend!

I'm not sure how they are still in business. Long waits when attempting to call them, no response…read moreto emails, and extremely rude customer service. I highly advise you to choose another agent.

To the owners of this Allstate office. Thanks to you im parting ways from youre agency and…read moreAllstate. I called youre office for questions today and no answer... youre hours of operation according to your website is that the office is open till 6pm. Its only 4 pm and calls go to a voicemail that won't accept messages . So I drove to your office today and i Noticed that your Allstate sign was removed outside the business...after walking up to the door,i see no furniture inside. Youre business has moved to La Puente the sign says. Really? No Notice, email or call to youre long term clients? Customer Service is very important to me . You dont know what this is. Enough said. This montebello resident is done. This is the second Allstate agency at the exact same office that closed without notice. I think that one before was called Ling Ling Allstate insurance. Anyways good bye Allstate...im going to try Jake from State Farm ..maybe he can get me a better deal and better customer service.

I've been with Gardner Insurance agency since 1984! Dennis has always been professional and since…read morehis retirement, I still get the same great service! They are a wonderful company to work with for any insurance needs you may have!

Nick Calvert is the best. Anyone in the OC area who needs any type of insurance MUST call Nick.,…read morehe is honest and will work hard to find you the best prices. No question is too big or small. You will not be disappointed in his services

Good morning the service i requested was given with excellent information ! the value of time…read moreprecisely accurate ! Oscar and Brian Valdera great customer service.

Ruth Perez Sales Agent Lic #4421201 )provided me with truly exceptional customer service while I…read morewas searching for the right policy. Her professionalism, patience, and deep knowledge made the entire process smooth and reassuring. Adriana's Insurance wouldn't be the same without her outstanding dedication. She is a true asset to the company. Ruth Perez me brindó un servicio al cliente verdaderamente excepcional mientras buscaba la póliza adecuada. Su profesionalismo, paciencia y amplio conocimiento hicieron que todo el proceso fuera sencillo y reconfortante. Adriana's Insurance no sería lo mismo sin su dedicación sobresaliente. Es un verdadero activo para la empresa. Gracias Ruth Pérez

Great customer service, communication is excellence and respond time is superior. Thank you for…read moregetting us the best insurance quotes possible.

NO ONE EVER ANSWERS THE PHONE. They raised my policy quite a bit for a 2013 and immaculate driving…read morerecord. I cannot recommend them.

Just started a policy today and I am so pleased with the customer service provided by Jorge Macias…read moreJr. He was very helpful, patient and knowledgeable and answered all my questions regarding the policy. I definitely recommend going to him for your auto insurance needs. The prices were great. He's great l, and so were the other agents who answered my call today. Thank you Adriana's Insurance. Happy Customer

I worked with Adrianis Insurance recently, and overall, my experience was very positive. The agent…read moreI spoke with--Steve, I believe--was helpful, friendly, and found me a much better insurance plan at $265, compared to the $355 I was previously paying. The process was smooth, and he made sure I got a plan that fit my needs and budget. There was a small miscommunication regarding the billing date. I had asked for a payment on the 1st, but my first payment came on the 21st. I called the manager, Michael, who kindly explained how it works and guided me on how to adjust the date directly with the insurance company. Aside from that minor hiccup, both gentlemen were professional, helpful, and genuinely tried to make the process easy. I would recommend Adrianis Insurance for anyone looking for good rates and attentive service--just make sure to ask detailed questions and confirm billing details.

I had a great experience with Iris at State Farm. I went in to review my insurance, and she was…read morevery welcoming, patient, and detail-oriented. She took the time to explain everything clearly and answer my questions. I really appreciate her professionalism and kindness. I would definitely recommend Iris to anyone looking for a helpful and reliable State Farm agent.

This time Peter answered the call. He patiently listened to my explanation and said he would help…read morecorrect the information. After the correction was completed, he also sent me a text message to confirm. I truly appreciate Peter's help and professionalism. I also wanted to make sure you are aware of this situation and to express my thanks for Peter's assistance.

I went to the Allstate website and asked for a quote. They…read morehave 3 levels of insurance coverage, but no values for the coverage or deductibles. The Allstate agent Rudy Zuluaga was assigned to me. I emailed him and asked him for the specifics of the policy; coverage, deductibles, waivers, rental car, etc. I emailed him twice already. Did I get a response? NOT!!!!!! If this is the kind of service I receive when I am buying something, I would hate to see what I will receive if anything happens.

I was with this insurance carrier from 2015-2019. There has been multiple mistakes that's cost me…read morehundreds of dollars each time due to their staff's negligence. I gave them the opportunity to fix a mistake on their end that took months to resolve and of course I had to bear the costs due to their mishandling. One of the most recent issues I've had was due to my desperation of an sr-22 filing with the dmv which is the initial reason I made a call to my insurance office. My 6 month policy of insurance should coincide with my sr-22 filing. Once again, my liscence became suspended because this office failed to file my sr-22 report with the dmv in parallel with my policy that I have with them. When contacting the agent, she stated that I never mentioned an sr-22 which makes no sense as that's the main point of my initial call. Also, you can clearly see on my driving record that an sr-22 filing is required for me to operate a motor vehicle, why would you ignore that as an insurance agent? Once a licences is suspended, it stays on your record for a matter of years, this is nearly impossible to clear with the dmv which will them cost me more money today and in the future due to their multiple mistakes. They claimed they would contact me back and again, I havent heard from the office once. I suggest you go anywhere else but this office. My 6 year old daughter could probably do a better job. I'm furious, but I have to eat the costs. A part of me wants to file a report or even speak to someone of hierarchy at state farm to make them aware of my intentions of going to BBB or even filing a civil suit for what they've cost me.