Where do I begin? My fiancé & I were headed to a baby shower. It started raining before we could…read moreget to the car. His umbrella was broken & wouldn't close all the way & it punctured the palm of his hand. The puncture was DEEP & his tendon was poking out. So this was not just a simple cut but an emergency. We were scared, he was bleeding everywhere. We went to the nearest hospital (Manatee Memorial) in the emergency department. We checked in at the front desk & not long after they brought us to the back to clean the wound & do x-rays. So far, it was going good. Then a RN came into our room leading us to a different room claiming once we head that way the team will be able to get us out of here in no time. We weren't concerned about getting out of there faster we just wanted to make sure everything was okay. Once we got into that room we waited 2 hours before anyone came to check up on us. Mind you my fiancé has a very painful wound that is hurting him like CRAZY & actively bleeding. I understand there is a process of doing things, but the LEAST that nurses & staff could do is update their patients. We don't care that it is taking long. We just feel like we were forgotten about & that's the worst to feel in an emergency situation. Once someone did come see us, they mentioned how they forgot about us because we moved rooms. That is not what we want to hear. This is not a laughing matter. This person was also the one to numb his wound. So my fiancé has been in excruciating pain for 3 hours already. The doctor comes in shortly after saying that there isn't a hand specialist on call (since it was a Sunday) & that we should just head home & contact Dr. Van Vliet at Blake tomorrow. We felt like that couldn't just be it. There was a hole in the palm of his hand. Shouldn't it be stitched up? Not once did any one specify that this wound wasn't emergent. I don't know if there was miscommunication or what? But we felt like there had to be more to this. We headed to Blake Hospital the next morning where we explained this situation & said we're here to see Dr. Van Vliet. We're also not dumb. We know there's ways to do things. The lady at the registration gestured us to head to the emergency department at Blake which was a few walks away. We headed to the emergency department & the man at the front desk was UPSET and gestured us BACK to the registration. At the point we were both frustrated we are getting sent back and forth & NO ONE WAS HELPING. No one wanted to understand the situation. Once we got back to the registration the lady seemed upset. As if we were the problem. She didn't bother to ask if we had an appointment or not. She just wrote down a phone number & told us to call it. THAT'S IT. We head out of the building to call this number & that number said Dr. Van Vliet is not a "hand specialists" & to call Coastal Orthopedics. At this point my fiancé & I gave up. No one was helping or leading us in the right direction. So, we decided to head back to Manatee Memorial in case there was a hand specialist on call since it was a Monday now. Welp, we got there & after checking in & being in an exam room for 3 hours. A doctor comes in (Nicole) & immediately said "What do you want me to do here" in the most condescending voice ever. Whereas my fiancé replied "Stitch it up? IDK?" She laughed & said "Stitches? You don't need stitches" We were confused. NO ONE specified that he wouldn't need stitches. No one told us that his wound would heal on its own. We value our time & it felt like the doctor thought we were there to waste her time. We not here to make your day hard. There was NO communication to us that his would was not emergent & he did not need any stitches. They didn't even tell us how to properly care for it & signs & symptoms to be wary of. This has been super upsetting. We wouldn't have wasted our time & energy if someone would've told us this the day before. If you're a nurse reading this.... don't be afraid to update your patients. We see you walk by our rooms ignoring us & have us waiting for hours. We understand there is a process but just acknowledge us.

This review is specific to labor and delivery and postpartum. I cannot speak any more highly of all…read morethe staff who work in these departments- they are truly all angels and I commend them for their amazing talents and dedication to their work. Many people had warned me about Manatee Memorial which made me incredibly nervous as a first time mom, but the experience we had with every single staff member we encountered could not have been better! I am truly thankful for all the staff and would recommend delivering here to anyone.

I was a Patient in Lakewood Ranch Medical Center ER last month. I was having a problem with low…read moreB/P. I want to Thank and Commend Raven Triage RN, Gabby RN, who started my painless IV, and drew my labs, and Dr Christian PA DO / also Charlie in Radiology & Scans, and Jenny from Business Office, who evaluated, and all gave me Excellent, Compassion care very quickly! I highly recommend LWRMC ER, as an RN BSN for almost 50 yrs, this TEAM are all very Skilled Professionals!

Another would've negative stars review if one were possible. If it is poor service and care, lousy…read moreattitudes and 200% lack of empathy of any sort, this is your go to facility. My daughter in law was unfortunately taken by ambulance to this care center and she received anything but care. Poor interaction, medical staff that is preoccupied with everything but providing a nurturing and supportive environment and just plain horrid temperaments of ALL staff members. This facility should be ashamed of themselves. Take the 7-minute ride to HCA Doctors and you will not regret it. Literally wouldn't take my near death 11-year old dog here if it had only hours left to breathe on this planet.

The care here was great! Every single person I interacted with was personable, professional,…read morefriendly, caring and competent.

I'm feeling pretty sick, so stopped in here on a Sunday. I'm a disabled veteran and normally get…read moremy health care from the VA. The VA allows these types of visits and pays the bill. I've done it dozens of times over the years. Apparently they don't take veterans as patients and refused to treat me. I left still sick and disappointed that all they really want is money, not providing urgent care.

In and out with minor injury, diagnostic testing and Rx/ instructions in less than an hour…read more Personable, knowledgeable staff. Great place to go for non life threatening treatment in a jiff. Not their fault but can we please open some 24 hr pharmacies in this quickly growing county so a drive isn't needed to Sarasota or Sun City for after hour Rx need? Or open a dispensing pharmacy on site. Another example of how the growth is outpacing community resources.

The nurses were ok. The doctor was horrible, he just joked…read moresaid it was a clean break after looking at the cray, He was wrong my ulna and radius bones were displaced and the radius was fractured. I needed plates and screws and Dr Hand did the surgery. I had to ask and remind this er staff for pain relief They gave me Tylenol and told me that or Ibuprofen would be all I needed. So I suffered all w/e until I saw Dr Hand who gave me a narcotic Px to hold me over until surgery. My suggestion get a doctor who knows what he is doing and one who has empathy The nursing care was done by at least 4 nurses which was confusing. Yolanda splinted my arm very professionally However my elbow was trapped in this unnecessary long splint for a fractured wrist. No one offered to call or give me a written referral to an orthopedic doctor. I wish they would have called my orthopedic Dr Hand. The attending ER doc told me he thought maybe Dr Hand was retired? Really? The X-ray tech was very good and she gave me a copy of the disc as I was literally leaving . I will not go here again. Oh and btw I am a retired RN BSN

Very helpful and professional staff; my Father spent three days in this unit after being released…read morefrom ICU. The posted visiting hours are 9AM to 9PM but nobody gives you any hassle about staying outside of those timesa. They even offered me a recliner, blankets, and pillows if I wanted to spend the night. Starbucks in main lobby is great, cafateria has descent food.

On March 11, 2026, my wife was evaluated at the emergency room at HCA Blake hospital, receiving…read moreexcellent treatment and given all the information to go forward with the knowledge necessary for her future procedures. The following day I returned to the hospital and received outstanding help from the information/sign-in personnel and radiation department. These individuals went out of their way to provide me with the records I needed when time was seriously pressing. Thank you all. Michael Hall

If you live in Naples, there are only two burn unit hospitals "close" by: one in Miami and the…read moreother in Bradenton. I chose Bradenton because I don't have to drive in Miami. However, I-75 can be a total bear with the traffic volume sometimes stopping and going for 10 miles or more. Mrs. K. burned her feet with second- and third-degree burns. We were visiting Wisconsin, and they had a nice warm fire. The neuropathy in her feet caused her not to feel them burning. HCA Florida Blake Hospital nurses and the Physician Assistants took great care of her. She had skin graft surgery, but I never saw the Doctor, and on our follow-up visit, I never saw the Doctor. The P/A are total professionals and took good aftercare. This will take a long time to heal, and we will make multiple trips to HCA in Bradenton until the skin grafts take hold.

Excellent service. Fast & Efficient…read more On vacation and needed urgent care. Quick and easy.

We have been to SMH care center on UP many times, usually for blood draw…read more This time I went for an MRI. I usually would go to Sarasota Memorial, Downtown, which I do for breast exams, etc. and rate them highly. I will not come back to SMH at University Parkway for a MRI. The person providing the MRI said he was at the end of his 7 hour shift. He was not dressed neatly in "uniform" of any kind, and smelled of BO. I first thought he was a maintenance person. He did not provide assistance in terms of how to negotiate the MRI bed, what to hold on to, etc. Very casual and not engaged in the process. Very unusual from positive experienced I have had with SMH downtown.

Staff was friendly enough but I will not be returning. Went in for a severe allergic reaction, had…read morethem evaluate me if I should stay there or proceeded to the ER, and was told they could treat me, spoiler alert not true. I was given a shot and Zyrtec and sent on my way with prescriptions (that I was unable to pick up). Less than an hour later I was on my way to the ER because my reaction got worse and I could feel my throat closing up. Not happy I spent $85 here, have a treatment that didn't work, and still needed to be seen somewhere else.

The team there is amazing I went in a little bit after they opened so I didn't have to wait long at…read moreall even with a couple people already in there they seemed to be moving very fast and diligent. The woman who brought me in was so kind I wish I got her name. The doctor was also so kind very friendly and very helpful I told the woman I was graduating this Friday and as soon as he came in he told me congratulations which goes to show they all communicate with each other very well! I was very satisfied with my care received here and would not hesitate to go back if I was feeling sick.