Bought all my bikes from Naults, first one in 1975, before retiring I bought a 2024 Phantom Shadow,…read moretook it to Windham for a 8000 mile service and it came back feeling brand new! Service was quick, friendly, and extremely thorough. Been Honda for 52 years and Naults is the place to go.

Helped me consistently as a buyer with no credit which was giving me a hard time and went above and…read morebeyond even after my purchase to make sure I understood the bike and got it safely, I couldn't appreciate that enough I've never been somewhere who cared as much as naults does and for that I'd recommend you stop your shopping with others and go with naults!

We have bought two BRP Can Am Spyders from Freedom Cycle and also a service plan from them. They…read morehave a great Spyder technician that knows his stuff. They have always gotten us in for service in a reasonable time frame, and we've always been happy with the results. They have great financing department and will help you get very good terms if you need/ want to finance. We got great deal on our Spyders and will continue to frequent their showroom for new toys, gear, and helpful advice. .

i thought this place was a half decent dealership till i went back after my tire that i bouhht from…read morethem about two months ago and only had put like 3k miles on had shown excessive wear so i went back wondering if there was anything they could do for me and off the rip the "manager" of the parts department was being a dick for no apparent reason, i brought my motorcycle there to show them the tire and he refused to do anything about it and he kept saying that i had been "abusing" my bike because there was a grind on my bike from it being wheelied and crashed( it had nothing to do with the tire) and just kept being an asshole the enitre time and then offered a 20% discount like i still wanted anything from them after he kept treating me like an asshole.

I was hesitant at first due to some of the reviews but this place more than redeemed their…read morereputation to me. I will return again. It was my birthday and I wanted a quad, they had the one I thought I wanted so I submitted a credit app sight unseen. Coming from CT and heading to my cabin in Pittsburg NH I scheduled pickup for 4pm on Friday. Due to a late start, Friday traffic and miscalculating how far away it was I got there at 5:40 (they close at 6). Paper work was a breeze with Jason, Mike helped us load it up and when it was time go through it .. I wanted to be respectful of their time so I was equally rushing through. After all, I still had a 3 hour drive and ultimately I know what I bought. Turns out, I didn't.. we got to the cabin late so we left it on the trailer. The next day when we went to unload... "where's reverse? "... "wait where's the shifter?".... turns out it's a clutchless manual shift. Which I did not know. I own and drive a manual Jeep without any issues, I've been driving them my whole adult life. I would probably be fine. But on a quad on a trail .. that's one more thing to think about and I didn't want to risk driving it and hating it but being stuck with it. I walked up the hill across from the cabin (to get cell service) and called Mike to see if I had options. I though I was SOL, He was amazing.. so was Anevay. They made sure I knew they were looking into it... within a couple days I was all set. And could swap it out for for a Suzuki QuadMaster 500 for only $50 more. There was no "restocking fee" no penalties, i didn't lose my doc prep fee, I didn't lose a dime other than gas getting back up there. When I went back I was again about 30 minutes late... everyone was personable and helpful and committed to making sure I left with the right product. I drive up alone, Mike unloaded the Honda by himself, walked through every inch of the Suzuki with me and then loaded it on my trailer and tied it down. Showing me how to best secure it in future trips. Jason had food delivered which would've worked out if I wasn't late but instead it sat on his desk while he went through the paperwork and numbers with me, while fielding a couple different suggestions on how to best do everything. He was cool as a cucumber when he had to redo some papers, when his printer froze.. and while being slightly scrutinized by another colleague. I'm sure with good intentions to "help". Overall what could have turned out a bit disappointing and largely my own fault for not doing my homework, ended up a great experience. We are a moto family, both my kids race dirt bikes. We ride quads in the summer, snowmobiles in the winter and I will go back to give them my business again.

We recently purchased a 2023 Honda Talon SXS - 4. Excellent sales, service desk and honest people.read more

Latest service was well done. in last 10 years have seviced 4 bikes and purchased 3 from Moms. Moms…read morehas had some growing pains and I have had some glitches in the past on service. Always however the staff has done everything they can to rectify any issues. Recent service went well without any hitches . Brian Wheeler made appointment and was also service writer. Corey who has worked on all 4 of the bikes has been exceptional. Work fully explained and performed timely. With some turmoil within industry and declining sales in some areas always a challenge for dealers. Hope Moms can continue to adjust and improve and keep all of us rolling along.

My Son bought an Indian Scout there, lost the one key they gave him…read more Called and spoke to Brandon, super helpful. Was told the key code would be on the bill of sale and it would be easy to make a key with the code, it was not. Pulled the ignition and brought it to Moms to see what they could do, saw some guy in parts who was basically NO help. Bought a key blank for $32!!! ( $10 on Amazon ) so I could get a locksmith to make a key. In addition they set him up with some credit card financing at 26% interest, how does that even happen? I would not recommend this place.

This was my first motorcycle buying experience. The folks at alpha cars helped me along the whole…read moreway. They are genuinely great people and I highly recommend going to them. I got my Royal Enfield Continental gt 650 and will be going back to them in the future.

I own a 2008 Ural Patrol and one of the questions I get asked most of the time, how hard is it to…read moreget parts? I can quite honestly I can tell them it's very easy. Thanks to Parts tech Griffin Pierce.

Had some suspension and diagnostic issues with my 2023 Skidoo…read more Just returned from week-long trip and was headed out again the following weekend. Called and dropped off 2/9 asking, if at all possible, to have it back for 2/12. I added some preventative maintenance items as well as the diagnostic. Got my sled back completely fixed on 2/11 and the price was extremely reasonable for the work and "emergency service", my words not theirs, that i had requested. Brian at the desk was awesome and didn't meet Kyle the tech but he turned the wrenches and got me back on the snow. Thank you, Brian, Kyle and the HK team. Don C

I bought my Waverunner here about 10 years ago and have had it serviced regularly over that time…read moreperiod. I've also owned a few scooters in the same time period. The toys that HK Powersports sell all need maintenance and occasional repairs. For me what matters most is the quality of service a dealer can provide. The service here is always done professionally, is priced fairly (I didn't say cheap) and is done on time. The service managers including the current one are always friendly, responsive and competent. I highly recommend HK Powersports.

After shopping around for a place to buy a scooter (nearly as important as the scooter you intend…read moreto buy, I think), I ended up at Naults in Manchester. They were very informative, going above and beyond many of the other dealerships I visited. Most of the other places I visited wouldn't even work out a price with me after I said, "No, I'm not planning on buying today. I'm just looking for now." Naults gave me a price and arranged a time for me to test-drive my intended ride. There was a brief foul-up in regards to the paperwork that I needed for my plates (they're in NH, I'm in MA). But everyone involved got it fixed very quickly. They're easy to reach and otherwise ready, willing, and able. I don't know what their repair department's like, but I'd highly recommend them if you're looking to purchase a new bike.

Nault's has expanded a bit over the years. They cover Hondas, Kawasaki's, and Suzuki's for…read moreSouthern NH. They are a good and friendly outfit. I will say the Suzuki I'm interested in was much cheaper at Mom's, though.

Serviced my '03 ZG1000 in April, all went well, it needed a few things, repairs were made in a…read moretimely fashion. Daniel and the service team were helpful and responded well to questions as this is a new to me bike.

If there were more stars to give, they would earn them allllll! From sales to service, parts to…read morefinance this well-oiled team of individuals keeps the gears turning at SVM! We have bought 3 snowmobiles from various sales people over the years and have continually kept coming back to SVM for their fantastic sales experience, superb service department and prepared parts department! If you are shopping for a new toy SVM should be your first stop!

Locked into a year-long contract at approximately 30 dollars a month and i only saved approximately…read more90 dollars and i have to rent the motorcycle before a year or i lose my money i put into this scam.

Deceptive Tactics, Terrible Customer Service This is a buyer…read morebeware note. I went to book a bike for the weekend and was bombarded with website pleas to instead join their membership for $29 a month and $29 up front. Website is full of implications you can rent once a month for that. The primary ad has ** disclaimer note and the ** says nothing about the reality that most locations don't accept the membership credits. In fairness to them it does say participating locations in other less obvious places on the site. I didn't see them. I joined, went to book my bike and found I couldn't use the credit because the location I live near doesn't accept them. So, the membership does NOTHING for me. I called right away and was on hold forever without a human response and hung up. I emailed them asking for a refund and was told basically "Tough luck. We know you used nothing and it cost you $58 but we are refunding you NOTHING. In fact, you're lucky we aren't charging you for the full year since you signed up for a year membership and it was in our terms and conditions." I've never dealt with a company that wouldn't refund a mistaken purchase when the buyer got nothing, derived no benefit, cost the company NOTHING...until these folks. They think pocketing my $58 is justified even though they did *nothing* for me, provided me no service, and my membership cost them nothing. I intend to file with the BBB and CFPB to seek reimbursement. Just beware that they are greedy, want your money and couldn't care less if they got something for nothing from you, they are keeping it.

I bought a 2014 Ducati Monster 796 from Chris at Riverside about 2 weeks ago. I love the bike. I…read moremean I never want to get off of it. But when I noticed that my license plate went missing a week after I got it, it ended up in the shed. With no time in my busy schedule to get to the dmv to sort it out, my nightly rides had come to an end. I had short time left in the season, and the good riding days were wasting away. I called Chris and whined. He was on it immediately. Got me a new plate within 24 hours and even came out and met me near my house to get it to me. Top notch, knowledgable staff, only the best product. I really see no reason to ever go anywhere else to purchase a motorcycle.

I brought my motorcycle here after an accident. My insurance adjuster confirmed there was about…read more$3,000 in damage, but when I tried to transfer my bike to another repair shop, this place refused to release it unless I gave them 10% of the insurance check first. That is not normal or ethical -- they hadn't done any repairs, and I never authorized them to start work. They were basically holding my bike hostage until I paid them. Insurance confirmed that no payment should be made directly to the shop unless work is completed or authorized. This kind of behavior feels shady and unprofessional. A reputable shop should release your vehicle and provide a written estimate without extortion tactics. If you're dealing with an insurance claim, go somewhere else that respects your rights and communicates honestly.