My wife recently had an accident that required her Toyota Rav-4 to be repaired. In my prior…read moreexperience, my insurance company chose the auto body shop to have my pickup truck repaired after someone hit and ran in a parking lot. That experience was a nightmare as that shop did not communicate well, and when they did it was a series of false promises of when my truck would be ready that they did not deliver on. This time I decided to have the insurance company issue me the check and I would chose the shop. After a lot of research, I chose Spacetown Auto. I knew I had made the correct decision after my initial meeting with Christina. As a former employee in the insurance industry, she knew the ins and outs of what insurance companies try to do to minimize their bottom line. I actually learned a lot from Christina through the process of repairing my wife's car. Throughout the process, not only was Christina communitive, but she acted like an advocate on our behalf. For instance, there were parts the insurance company wanted to be repaired, but Christina insisted they be replaced with new parts. She even got my insurance company to refund part of my deductible due to them delaying the repair. No one ever wants to have to use an auto body shop, but if you find yourself in a situation in which you must have your auto repaired, Spacetown Auto is the place to go.

Unfortunately, I was in a car accident recently. As soon as possible, I had the car towed to…read moreSpaceTown. The initial insurance estimate came in at a little less than $3,000. I was sure I would not get away that easily. The team at SpaceTown told me not to worry, and this was normal. They would continue to submit more information to get the entire project completed. The insurance company provided me with little information, but every time I called SpaceTown, they were on top of it. They did a beautiful job putting my car back together. I can't tell it was in an accident. It looks great, rides smoothly and the pain matches perfectly. They dealt with the insurance company to make sure everything necessary was covered. It saved me a lot of headaches. I highly recommend them for autobody work. They are great to work with and do a wonderful job.

Lolo is a kind man. Great service. brought me home and picked me up when my truck was done. Great…read moreprice for the work done. My truck is running great. Definitely going back!!

I've used Lolo's off and on since he was up on 28. He's a solid mechanic, and hilarious to talk to…read more I know I'm the gringo, and everything will be Juan MEEEElion Dollars. He's never done me wrong. Now he's much busier, and he's got staff. I'm still happy to support the local little guy.

Tires Too was great in fixing my car. We let the brakes go too long to fix and they were able to…read moreget it in quickly and did great quality work. We will go back to them in a heartbeat.

I'm new to the area and have been looking for a new garage to service my Subaru. I was very…read morepleased when I received a quote over the phone for 60K service work from Tires Too that was significantly less than quotes I received from other businesses in the area. There was no hard sell for unnecessary work either, which was refreshing. They had room in their schedule for my car within a couple of days of my call. I dropped the car off at 8:45 a.m. and was told that it would likely be ready by noon or 1:00. I arrived at noon and ended up waiting until 2:30. Then I got the bill, which was more than double what I had been quoted on the phone. When I asked about that, I was told that they were sorry, but some of their employees answering the phone were new and the one I had spoken to had failed to include labor in the quote. I can say that the employees I spoke to were unfailingly polite and the waiting room was comfortable and pleasant. Thus far, the car seems to be in good shape from the service it received (see the update below - one problem has not been fixed). I knocked one star off my rating for the longer than expected wait - I would have gotten a ride back that arrived later had I known it would take that long. I knocked off two stars for sticker shock when the work was done and there was no offer on the part of Tires Too to adjust the bill in any way because of a major error on their part. Caveat emptor: Get your estimate in writing from these guys! Update: One of the things I asked Tires Too to take care of during the appointment above was to see why the tire pressure monitoring system dashboard light kept coming on. I had topped off the tires several times before bringing the car in, but none seemed to need much and I couldn't figure out which one was leaking. Things seemed good for a couple of days after I picked up the car from Tires Too, but the light came on again today. The problem is obviously not fixed and I will have to bring the car in to someone else to take care of it. I'm knocking off another star for that.

Buying new tires can be very confusing. Have always been able to go to them for advice, especially…read morefor tires. Around here there are plenty of places to buy tires, too many actually, but VIP is always my first choice. It's really important to be able to trust someone with my cars. Over these many years I have come to know a few of these professionals, and I really feel like my car is in good hands when I hand over my keys. It's good to have people. In the automotive service world, these are my people.

I have used their services for many years now. Always the 'best' in services. Now I just need an…read moreappointment for my annual inspection.

I was recommend to call LBP when I needed a tow urgently after my tire came off while driving due…read moreto negligence from a recent tire install. when the driver arrived he advised he would damage the car if he put it on the truck as is. He called his boss who lived right around the corner to deliver a jack needed to lift the car and reset the tire properly. Mike came and assisted with the lift and resetting the tire on his day off. I was so appreciative they went above and beyond so my car damage didn't get damaged anymore. They assisted me with two additional tows through this ordeal and everyone from the owner down to the office staff have been wonderful to work with. They took the stress out of a stressful situation and can't thank them enough.

I broke down and needed a tow. The Yelp app told me LBP Towing was close by and had a good rating…read moreso I called. The communicated a 1 -2 hour wait and they showed up at the 1 hour mark. $125 quote to tow from Londonderry to Salem. Not too bad. So overall, I got towed home with no issues. I would recommend.

As always communication was great, they take great care of our car and us…read more Adam was great and the car was all cleaned when we got it back.

I was recommended by a good friend of mine to take my Mercedes Benz to see Ben and his amazing team…read moremany years ago! The kindness they have to their clients is top notch. They don't make you feel like a "customer" but a friend. They answer every question with superb knowledge and they don't make you feel less. We were very happy with the work they did on our C class. We will continue to bring our vehicles there. We have also recommended Duncan to friends and they were very satisfied! Thank you DEA!

This place does everything good but ovevpriced for a oil change you can do yourself for 30.00read more

Way, way, way overpriced for a simple oil change. Thankfully I had bought the filter previously…read moremyself, because I'm sure they would have charged me a 1000% markup on that too! Never again.

I just recently bought a 2010 Saab 93x from them, and I am not satisfied whatsoever with my…read morepurchase. The description of the car was as follows: "This car is being sold AS-IS! Runs and Drives Nice, Heated Leather, Sunroof, Power Windows, Mirrors, Locks, Seats, Cruise Control, Aftermarket Radio with Wireless Apple CarPlay/ Android Auto, Nice Tires, a great deal you do not want to pass up!" Mind you, I'm well are it says "Sold as is". When I got to the shop, it had a March 2026 inspection sticker on it that was from that shop as I was told. He then proceeded to inform me that the sticker would be scraped because it didn't pass emissions for a code "P0128" which is the engines coolant temperature is below the normal regulating temperature. Easy fix, had done this on my last Saab so was not worried about it whatsoever. I had asked the worker at least 5 times if that was the code he pulled and he said yes. 2 days later, I come to find out after taking it to get a proper inspection done by me, that it actually was the engine code P0463, which involved the fuel level circuit reading "high voltage" which is a LOT more of an extensive and EXPENSIVE job to repair. If he had just been honest and straight up about the actual code, I wouldn't have bothered with this car knowing how much of a pain in the ass that code takes to fix. If you plan on buying a car from there, make sure you bring a reader to check for any engine codes, and DO NOT just take his word for accountability. If I could leave ZERO stars I would.

You want a good mechanic? Try Derry Auto Service!…read moreDo you want a mechanic that you can trust? Reasonable prices are not a myth! Look no farther than Derry Auto Service

We've been bringing our vehicles here for years! Very trustworthy which is hard to find, highly…read morerecommend!

These guys are honest and reasonable and very nice. Looks like we found a new auto repair shop.read more

I am a COVID Nurse who travels. I rely on a car that will be reliable and ready to take me to work…read more I called and received a free estimate performed in a very TIMELY polite manner. Jim & John run a tight ship, great customer service, friendly and what I rarely see TRUSTWORTHY. Car drives well after an axle repair. About John, every networked, can obtain parts with a 3 year 36K warranty to be shipped in right away (next day). He provides a warranty through TechNet so if I am far away and the part would fail, I can still get the part covered within the warranty period by Technet. Garage is clean, quiet, safe neighborhood, well lit, secure just down the street from the Police Station! What a great relief to have such excellent customer service at a FAIR price. Kudos and many thanks to JVK Auto Service and Sales.

I recently started going to JVK, based on a recommendation from a friend. I am very happy with…read moretheir professionalism, and service. It is refreshing that Jon and his techs are very honest, and transparent- providing clear proof of problems and costs.