I would give 100 stars!! My girl, Tillie had a CCL tear and I looked high and low at vets in my…read morearea to schedule surgery. I could not find available appointments until months out and quotes for the surgery were anywhere between 4000 and 6000k, not including, x-rays, meds, and followup visits. I called VCA for the surgery even though it meant I would have to drive 2.5 hours from Syracuse for the appointments and surgery. Dr. Anderson was spot on. He was knowledgeable and thorough. Went over everything with me before the first appointment. Talked about payment and what was included (everything) and the very specific requirements for recovery and limitations. Surgery went well, I was updated and given x-rays with before and after the operation. The vet was in constant contact either by email or texts - sometimes calls. Every visit was scheduled with our travel distance in mind and our time was completely respected; we never had to wait and were often taken early. Dr Anderson is a pro at these surgeries and his knowledge and experience were apparent. He put my mind at ease and helped us navigate a very big surgery. The recovery and care for a dog after CCL surgery is extensive and time consuming, but it was SO SO worth it. My Tillie girl was unable to run and play and was in constant pain. To see her running, wrestling and playing with her dog friends made it all worth it. Thank you Dr. Anderson and everyone at VCA at Ballston Spa - from Tillie Amyot and her family!

Hit or miss depending on your doctor. My dog's primary vet is wonderful and super helpful, and took…read morethe time to address all of my concerns. The vet that was available for an urgent visit for a hot spot was unhelpful and rushed, and left me with more questions and answers. She also seemed afraid of my dog (my dog has no history of human aggression or reactivity). Overall, the location is well run and clean, the actual service depends on the vet that you see.

Can't say enough good things about this place! Everyone who works here sincerely cares about the…read morewell-being of the animals that are brought here. My wife and I have had nothing but great experiences with both of our dogs at Malta Animal Hospital. Dr. Olivia has had endless patience for them, neither of which is particularly good at the vet. The techs and front desk staff are awesome as well!

Just wanted to share the awful customer service at this establishment. I walked in with my pet for…read morea scheduled appointment and was completely ignored by the receptionist. I believe her name is Colleen. She was doing other things but never even made eye contact or acknowledged that I was there. She is the most unfriendly person and shouldn't be at the desk as a customer service representative. I don't think I will return. To be treated so poorly is just not acceptable. DO BETTER MAKTA ANIMAL HOSPITAL!

Top notch groomer! Easy online booking system with excellent priced services and pup always leaves…read morelooking and smelling great. My timid pup loves going to Hazel and Cleo and I can't recommend enough! The one dog at a time policy also gives me peace of mind as my pup is never left in a cage after services.

What a wonderful job Cleo did on my boy, a 10-year-old pure Irish Terrier. I am so happy with her…read morework and my boy and I are looking forward to his next visit.

Disorganized and cluttered place. I don't recommend the grooming services whatsoever after my…read moreexperience. ​The cramped and back room where they attempt to groom multiple dogs is far from a clean or stressfree environment. Paperwork was not given prior to appointment and important questions were not asked at all. I had a feeling in my gut to hang around for my pups first grooming experience here and I'm glad I did. Watched the camera feed to see my dog in the back room just hanging around for 15 mins before they attempted to put him on the table. He didn't react well to being in a new unfamiliar place with strangers who barely acknowledged him. Both groomers were busy with other dogs so I'm confused as to why they took my pup back if they didn't have the time or attention for him. I was happy to walk out of here before they even got to grooming my pup. I'll make sure to do more research to find a groomer that can handle anxious pups. The owner of this establishment is extremely rude and should rethink their approach to handling customers. I'm not sure how this business has lasted with such poor customer service. I'll never come back here and would tell anyone I know to not bother.​​

If your disabled do not I repeat do not bring your business here they do discriminate! Let me give…read moreyou my experience! I made my booking a month in advance I was having some health issues and had to change the appointment yes they were accommodation! Anyways I made it the day of the appointment despite glad my face turning purple from an ear infection from post opt surgery! They said they appreciated I didn't cancel the appointment because they don't like it when people cancel last minute I legit could of died but it's more important they make there money they knew I was disabled bc I was dropped off in a disability van bc I can't see well enough to drive anymore ! Anyhoo my dog got groomed I peaked in a few times he was very well behaved this isn't his first time at the rodeo ! Anyhoo ! They told me the price before I arrived was going to be 55 dollars I was going to add a five dollar tip now I am disabled meaning I am on disability do you think I said hey God make me disabled that would be awesome give me a ton of traumatic experiences and make my life pretty difficult no I did not do you think I said make my 20 fun but difficult 30s descents and 40s so far have been kinda hell anyhoo I am not sure I haven't died and been sentenced to hell yet anyways so then I get they are like your dog bigger then we thought it's gona cost more over the phone I stated he was a Morkie and 30 pounds they quoted me 55 dollars I am on a budget I work on call bartending and on call modeling but it's just that on call a few extra bucks when I can get it other than that I get a monthly income I need to budget their appointment was at the end of the month and they told me a certain price which I budgets when they cashed me out it was for 67 dollars way over what they quoted me and I only had like 4 dollars to tip now rich people were coming in tipping 15 dollars sorry I wasn't like hey God make me a rich asshole not that all rich people are asshole but you get the gist anyways so they said they wouldn't groom him again and bc I don't drive and j was just browsing around the store I don't know if it was an employee or the owner but he came and was stern and like can I help you and kinda accusatory way and staring me down like I was stealing which I have never stolen anything in my life hand to God so he made me nervous even though I wasn't doing anything wrong I was waiting for my dog oh they said my doh wasn't welcome back and I think it was based on me not tipping 15 dollars buyer beware !!

I recently had to unexpectedly make the decision no one wants to make when I was at Upstate…read moreVeterinary Specialties. While I waited for my husband to come so we could say our goodbyes to Buddy, I looked for a cremation service for our special boy as I thought I'd have to make all the arrangements. I read glowing reviews about Infinity and decided they would be my choice. When the staff came to talk to us was when I was told Infinity was who they used which made it easier for us during a very stressful day. We just picked up Buddy and we were very touched with the way he was handled and the special items that were included such as his paw print and fur, and everything that was personalized with his name. I would HIGHLY recommend Infinity for your beloved pet.

They took such good care of my Princess Kayla. Even her pawprint had purple and lavender stones in…read moreit. It's the little things like that that mean so much when you have to say goodbye to your fur baby. Would highly recommend.

I got my puppy from sunset hills in March. Sunset hills is amazing. The owner Marcie is the best!…read moreShe was sending pictures and keeping us updated along the way. I wasn't available to pick our puppy up on the day everyone else was. So she actually took our one puppy to the vet separately and allowed me to pick him up a day earlier. She is the best! I love sunset hills. Not to mention our puppy is amazing too!

Marci is a compassionate and caring breeder who treats each puppy like her own. The Sunset line is…read morevery special. You can't go wrong with a puppy from here! Get one when you can! They go fast for a reason!

Referred by a local cat veterinarian, Joanne came out at the same time every day for 10 days while…read moreI was on a business trip. My cat got in to the routine. She exercised him, fed him, cleaned up after him, and sent me texts and photos every day. When he got stressed out (initially), she changed his diet for 3 days, got him back on track. I would absolutely recommend The Compleat Cat to a friend, and will be using them again.

From the owner: Cats! Cats! Cats! Care for the insulin dependent, administering medication. Providing love, care…read moreand a warm lap.

I am absolutely thrilled with Waggin' Trailz! We had Isabella stay with our high energy Portuguese…read moreWater Dogs for the weekend while we went out of town. She spent the whole weekend (minus an hour here and there) at our home with our dogs. She took them on walks, followed all of my instructions and took great care of them. Her communication with me throughout the weekend was excellent- sending me updates and pictures every few hours or so. Our home was exactly as we left it- with 2 very happy dogs. Thank you Allyson and Isabella for providing fabulous service. We will definitely be using them again in the future.

Allyson and her team are amazing! I've used them for years for our dogs and cat. They take such…read moregood care of my babies while i'm away or at work. I love the photos at each visit and the updates afterwards. The team even did a great job helping my senior boy when he was at the end of his time with me. Very caring staff for our great danes/beagle/cat.

I will forever recommend this place! I have a 10-year-old Doberman and have used the strutting…read morepooch for pet sitting on three separate occasions now, each time for over four days. Before our first scheduled sit, we had a get to know you meeting with the sitter and my dog, and they were beyond helpful and eased all of my worries. They take detailed notes on the specific needs of my dog, and take the time to really understand how to best care for her. My dog has some separation anxiety, and I'm sure it doesn't help that I'm a helicopter mom, but the sitter did an amazing job looking after her and she is so happy to see them each time! At the end of each visit, they send a recap of how it went and send pictures! It's almost as detailed as a kiddo's daycare recap (I have compared haha). It makes me so happy to see my girl happy when I'm away!

We have 3 senior pups, two if which are diabetic and visually impaired. Our pet sitter from…read moreStrutting Pooch came to our house, took them outside to take care of personal business and stayed overnight. She communicated during each visit and even sent photos. This was THE best pet sitting experience we have ever had! From the ease of booking the sits, to the communication and care for our furbabies- i woul give 10 stars if I could.

This is hands down the most well run shelter i've ever been to. Never seen the animals so ate ease…read morein a shelter environment. Awesome place.

On August 12, 2026 my grand rabbit passed away. I called my daughter who's out of state at school…read moreto let her know because Miley (the rabbit) was hers. She sent me the money to get Miley cremated so she could come back home which is $60 for the cremation. My daughter sent $80 so she could get her nose print and fur clipping. I called her while there and told her that the clay paw print was a extra $30. She said okay and asked for that as well. My daughter sent me the $30 for Miley's clay paw print. I and my daughter paid a total of $110 for her rabbit to come home. We paid on card and left Miley with APF. We trusted APF to make sure our wishes were fulfilled and granted. I was called yesterday August 19, 2026 towards the end of day that Miley had been returned and was ready for pickup. I was unable to pick her up yesterday so I went and picked Miley up today. I arrived at APF around 12:10pm. I walked in and picked up her remains. I was looking thru the bag when I noticed that the paw print was not there. So I walked back in and addressed the issue. They made it feel like I was lying to them and went and checked the receipt and saw that I did pay for it but never got it. Then they said that they will talk with the people tomorrow when they come in and I told them no because it wasn't going to fix the issue it's not like they can do her paw print now as she is cremated. I told them I wanted a refund. They asked me my address and I told them that they could refund it how I paid for it. They said that they aren't able to do that which I found highly aggravating. So they are mailing me a paper check. If this happened to someone who had lost a child in birth and they never did their child's hand and foot print an the child was cremated the parents and family would be highly upset and emotional. This is the same thing. Some people view there animals as there kids and treat them as such. There are no words in which we can express our aggravation, hurt, and there is absolutely no way they can ever correct this for us either. I'm shaking writing this because this is something that we will never be able to look at again. When I look at my dog's paw prints, my cat paw print, I an my daughter will never be able to look at Miley's paw print.