I had an appointment booked for after a long weekend but had some ad hoc meetings show up before…read morethe long weekend ended so I tried to cancel online just an hour into the 48 hour cancelation window and the system did not let me. I tried calling and leaving a message but no response till the morning of the appointment when I called and explained the situation but was met with a really rude person saying I will still changed 50% of the charges for late cancellation. I am not sure how this business runs with basically no leeway to paying customers who have unique situations like this. First and last experience here.

Sara Hoffman used to cut my hair at a previous place. I moved and when I moved back, I found her…read moreat Salon Nouveau. I travel a bit to have her cut my hair because she does a fantastic job!

I came in with a picture and specifically described what i wanted done with my hair but she didn't…read morelisten to me at all. she said she'd cut off a little of my hair but instead she cut off nearly half of my hair and I told her I didn't want it like that but she was clearly doing her own thing. I asked for a wolf cut but instead she just cut off my hair and called it a day. She didn't even style it or add in any gel, leaving my hair an ugly mess! I've never been so utterly disgusted with the way I look. I worked so hard to grow my hair out and I wanted it to grow even longer but now my hair is ruined. If you value your hair and your money, save yourself the pain and do not go here. The hairstylist is clearly determined to do whatever she wants with other's hair regardless of the customer's wishes. I only wanted a little cut off but she cut it shorter and shorter. I have no idea how I'm supposed to fix my hair after this. $35 dollars for a disastrous haircut is a scam.

Great place for a great men's haircut at a VERY affordable rate…read more I've been coming here for years Phan and Anh are terrific!

I love coming here and getting my hair done by Brooke. She does a beautiful job styling and did…read moreeven better cutting my hair according to my hair and face structure. I've had color done by her before and I hope to do so again in the future. It's always wonderful to see her smile and enjoy the work she does. Edit: I will never arrive here again. I was admitted to the hospital on the day of my appointment and was charged 70% of the appointment because I was considered no call no show. I have been charged $175.00 While I NOW, understand your "policy" is that after 30 minutes you can charge whatever fee you deem fair for missing an appointment, your also at fault. After looking at my phone records I see that my sister called for me the day I was admitted. Whether or not your staff informed you is on you. Not me. Even if I showed that to you, which I can, I now know you wouldn't reverse the charge which you made very clear on the phone after I had informed of my emergency hospitalization. You are at fault for the following: 1. Not having your staff inform you of changes when you are in fact called 2. Not calling your clients within that 30 minutes to check if that are coming or there is an emergency. Which you stated, Liz, that you do not have to do. 3. Punishing, not simply following policy, but punishing a 4+ year client for being hospitalized. Of which I have documents. I also offered to show it to you, Liz, when we spoke on the phone. In the which you replied you have zero interest in seeing. 4. No matter how many times you tell me, "We gave you plenty of notice with multiple texts and emails" This apparantly does not account for ANY medical emergency or Acts of God. In other words, if a client had been struck by a car and was hospitalized or even died your stance verbatim on the phone was "It's policy that I charge you 70% and in some cases 100% of the appointment that's been missed." While I can understand a charge/fee for no call no show, which turns out this situation is not, what you have implemented is punishment for the client, while falsely claiming it's protection for your staff since "they are not hourly". But this partly false?Why? Because you're establishment clearly states you accept walk-ins. While your staff is paid hourly the opportunity for income is only denied by your "policy" in order to accept fees at the expense of not only your clients, but also your staff, who likely lost the client due to this policy. I'm truly saddened, frustrated, and embarrassed at your lack of business ethics, empathy, and greed. As a business owner myself, I do not and will not recommend you Liz or your establishment to anyone. Your shame knows no bounds.

The service was awesome, the salon has a warm cozy feeling. I love my new haircut it really looks…read morelovely. I will definitely be back when I need a trim.

Jini's the best! Went in for a haircut and perm, and not only did she do an amazing job with curl…read moresize and cutting/styling my hair, but she was also quick and super nice and genuine. Great conversation and great vibes, felt like I was getting my hair done by a relative or a close family friend. If you need someone who can do Asian haircuts and perms, Jini will take great care of you!

Great haircut! Jinj is super sweet, she really took her time!…read more Asian textured hair will get great cuts here. Trust the process. The price was very reasonable and it's a small little shop so it's not overwhelming and loud. Just you and your hair and Jini! Will be coming back as needed for my cuts!

I recently saw Jan at North Hair Design in Hillsboro after having a previous haircut that was…read moreuneven and didn't complement my face shape or natural wave pattern. Jan did an amazing job correcting it with thoughtful layering, and I couldn't be happier with the results! The salon is conveniently located, the team is warm and welcoming, and the quality of work is excellent. I absolutely love my new haircut and would highly recommend!

Tessa, did an amazing job ! A real life fairy godmother. The studio is so gorgeous and cozy,…read moreoverall such a great vibe.

I've been lucky enough to see both Jenna and Nichole. Nichole, the owner, worked magic on a sad…read morehaircut I got by a different stylist - she made me feel human again and was very quick to fix the problem. She has also transformed the salon into a beautiful place - it feels so cozy and updated! Jenna did a fabulous job on a balayage highlight. She gave me exactly what I asked for and took the time to make sure the color was even, toned, and deep conditioned. I really appreciated the extra effort she took to make sure that I loved it. I would highly recommend this salon - the hair care is top notch, the location is very convenient, and the customer service is impeccable.

My stylist is Melissa and she is awesome. I came in with super long hair and wanted to go back to…read moremy short pixie cut I had for many years before I decided to let it grow out. She gave me exactly what I wanted. I've been back so far one more time and will continue having her style my hair.

I had my first appointment with Micha and it was truly the best haircut experience I've ever had…read more She took the time to really understand what would work best with my face shape and how my hair naturally falls, while still listening carefully to what I wanted. I have long, fine, straight hair and have been trying to find a cut that adds volume and texture. I've been to so many different salons and no one has ever quite been able to achieve what I was looking for, but she did it effortlessly, even without me having to over-explain. She also offered thoughtful suggestions for addressing brassiness without needing to color my hair, which no one has ever mentioned before. It's clear she really cares about her clients and helping them feel their best. She is incredibly personable and truly a gem. I left beyond happy with my haircut and will absolutely continue seeing her. It feels so good to finally have a hairstylist who just gets it!

I spent weeks researching someone in the Portland metro area who could take on lifting my natural…read morelevel 2/3, box dyed hair to a level 6 rich brunette without hesitation, and found Micha. Reading her reviews got me excited, and during our consultation, she explained her enzyme-based lifting process that avoids bleach and keeps hair health intact. She took the time to deeply analyze my hair, and set aside extra time during the appointment to adjust as she went since she was undoing months of box color and old faded highlights. Micha gave me a beautiful, lived-in, blended cinnamon chocolate balayage specifically designed to grow out naturally so I wouldn't need touch-ups every few months. She also did a dry cut using unique techniques I loved. In terms of final styling, I love a full bouncy, smooth blowout with a round brush, and am particular about the technique (needs to be sectioned out fully with each section pulled with a lot of heat and tension), so I did end up restyling it at home to my own liking, but that's just me. What she created with my color and cut though was exactly what I wanted. Beyond her skill, Micha is a true creative, full of spunk and confidence with the wildest stories. If you need things done a very specific way and aren't open to a creative approach, she may not be your person. But she knows exactly what she's doing, and you just need to let her do her thing. You're getting a thoughtful perfectionist who will make you feel completely new again!

Excellent service | Friendly | Amazing hair color by Grismey…read more Grismey is a very experienced and professional hair stylist! I told her I wanted a natural brown highlight that maintained my previous color and she made me feel so beautiful by the time we were done! I don't know how she did it, but she blended my brown highlight into my natural dark black hair to compliment my skin tone perfectly. It wasn't brassy, not reddish, it is this perfect shade that looks natural and still beautiful when it grows out. I also enjoyed talking to her throughout our session! The whole process, from booking to styling my hair, was perfect. I feel so confident going to see her now for any of my hair needs. Thank you, Grismey!! *Shelby moved so I was referred to Grismey. I'm so happy she is my hair stylist :)

I Called and spoke to a receptionist. I asked if they had anyone who was experienced with short…read morehair. That I was new in the area, had been growing out some over texturizing for months. He immediately and excitedly said Britt was THE girl. His enthusiasm made me feel confident in her skills. I was exited and text her for an appointment. She asked me for pics of my hair and inspo pics. I sent my hair now and older cuts had. Also a few inspo/goal pics. Then I text her to confirm the appointment and checked to make sure she felt comfortable with short blended styles. (not a lot of stylists do these days) and then she said that because she's never cut my hair that she couldn't get it "perfect", and immediately cancelled my appointment without another word. It was very strange and rude. I never said she had to cut it "perfect". I said the inspo pic was perfect. So odd. Anyway, guess I dodged a bullet.