We had received quotes from 3 companies for a replacement picture window (ours was 35 yrs old and…read morehad a leaky seal that let moisture in). Express was much more reasonably priced. we paid them 1/2 down and were promised install with 6-8 weeks. they came and installed it yesterday (6 weeks after our order date). The installer was friendly, professional and did an amazing job. When he was finished everything he touched was cleaned up. The window looks amazing ! Highly recommend this company!

I had an excellent experience from start to finish with Express. Not only were they bar far the…read moremost competitively priced on windows and doors in the area, the service from our salesman (Glen) the office who coordinated the schedules, and all of the installers was top-notch. Would not hesitate to use them again!

All I wanted was an estimate to replace a shower. The bullshit line "you wife has to be there" …read more.. this is a tell tale sign to RUN from these clowns. Vinyl Outlet pulled the same crap. Good God.

They honored a 20 year old warranty. Fixed everything beyond my expectations . Matt was great…read more A++++

The Good: - The…read morepre-sale process was smooth. Jake had an excellent presentation - They were the lowest bidder - The roof looks good and I have not had any issues with it. - Their "A" team came out to correct some issues (the flashing looked like it had been installed by a 4th grader) The Bad: - I was told that a PM would be onsite the entire time. In reality he was on site for maybe 10% of the project - My project was sub-contracted out to a another team and I was NOT informed of this. This became a major problem when I started having issues and could not talk to anyone (the subcontractors did not speak english). Note that Buffalo Fresh Roof is NOT the company you are signing with. The contract is actually with Bors Pros Construction - Within an hour on the first day, the protective tarps had come down and there was debris raining down on my deck and flower beds. When the PM showed up at the end of the day, he said that this could not be helped. Of course, that is garbage - they wouldn't put the tarps up if they didn't have a purpose. Also, this is not what I was told in pre-sales. As a side note, I saw the same sub-contractors working on a project down the street for another company a few weeks later. There were no problems with the tarps on that project. - The roofers decided to try to do a u-turn in my lawn and got stuck (I still have the ruts). They then gave me attitude when I refused to try to pull them out using my truck. - I have damage to my gutters, deck, flower beds and lawn. - I am still finding nails around the perimeter of the house To be fair, the PM did knock off the additional cost incurred in replacing some of the plywood. It wasn't worth what I am going to have to spend in the spring to fix my yard, flowerbeds and lawn - I just wanted them gone.

These guys were great. The roof over my restaurant got damaged by ice and wind during the january…read morestorm and Jake had a quote ready on the spot and got it to my insurance. From the time the damage happened to the time the damage was repaired it was just over 1 week. Thank god there are people out there who know what they are doing! Could not recommend these guys more!

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

If you're thinking of getting a new roof -- go with someone else!! This place has caused my home…read moreand family more trouble than our ancient garbage roof ever did. We were quoted for a new roof on our home in April 2025 and work began soon after. The workers had total disregard for our property. They stomped across our front garden, left their empty cans in our children's sandbox, and left nails just all over. They also smashed and snapped a huge limb off of our lilac bush (I watched them do this carelessly). They left extra pieces of roofing on the roof that blew off into the yard as well as a significant amount of nails on top of the roof of our porch. I understand the work can be messy, but this seemed outrageous. I was picking nails off our driveway for months afterward. The real issues started this winter. We live in Colden, NY and are used to harsh winters with an old roof. However, you'd think after almost $30k for a brand new roof you wouldn't have to worry about leaking/ insane ice issues on it. We have had leaking in the past that we were told would be remedied with the new roof. Instead, the leaking has been significantly worse this year causing more damage through our walls and ceilings. The first time they sent a repairman out to address the issue I was not asked if we were home or if they could come on the property. They called and told me (again, not asked) they'd be at our house in 20 minutes. While I appreciate the quick response, I am a SAHM with two littles and really did not feel comfortable receiving a call that someone would be coming into my home while I was home by myself. In addition to this, they gave the repairman the wrong address and he ended up stuck in my neighbor's driveway which was completely torn up when they pulled him out. The repairman did nothing but take photos of the house and shrug. He told me he couldn't do anything because the amount of ice on the roof would further damage it. The second time this happened, he took a ladder up to look at the issue and told us it was because of the siding. Our siding is old, however we are not convinced the siding is the issue. He found more pieces of roof that'd blown off in our yard and told us he was going to leave to reshape them and come back later that day to reattach them. He never came back, and we never heard from anyone again.

Great service responded quickly came out as such the problem found out the problem was it mine it…read morewas a problem with my propane company tank

Great service great quality work and excellent value. Plan to use him again if I ever need any…read moreother work done I was very satisfied and pleased and the price was awesome enjoyed talking to him too

We recently had our addition roof completed by Home Improvement Center, and we couldn't be happier…read morewith the entire experience. From start to finish, their team was professional, reliable, and incredibly detail-oriented. The crew showed up on time each day, worked efficiently, and kept the work area clean and organized throughout the project. The quality of the roofing work is outstanding--it blends seamlessly with the rest of our home and looks fantastic. You can really tell they take pride in their craftsmanship. Everything was completed on schedule, and there were no surprises along the way. If you're looking for a trustworthy company that delivers excellent results, I highly recommend Home Improvement Center. We will definitely be using them again for future projects! Thank you !

i would highly recommend Home Improvement for roofing and siding. I had Josh come out for a quote…read more(one of 5 that i got) they were not the cheapest nor were they the most expensive. Josh was knowledgeable and pleasant. He was also the only one to point out to me the 2 layers of siding on my home (there was old wood shake under the existing vinyl). I liked everything about the way he did business, so I went with them. The roofing was done in 1 day and the team of 13 guys he had was efficient clean and very pleasant. A Lead showed up for the delivery of the roofing to make sure it was properly placed to protect my driveway. The team that came to do the siding was just as good. They all seemed very happy to be at their jobs and just did a fantastic job. I had all the windows and doors rewrapped and had all new gutters. My wife and I couldn't be happier.