Repair of 2006 purchased 2006 BMW X3 driven only in winter - stored in summer. December 2024 to…read moreJanuary 2025. Drivers bumper corner dented with damage to lamp cover and head lamp washer. zero to 5 *'s Likely to Recommend * Repair Quality * Value * Customer Service ***** Returned Clean ***** Initially did not pick up car when "ready" because of tape left on bumper that was painted. Next pickup noticed that head lamp washer was never repaired. There was over spray on parts of bumper and drivers side Kidney was falling out. After a week drivers side xenon lamp quit working with no error code and windshield wiper fluid drained to garage. Checked out xenon lamp and found the dust cover broken and found that xenon lamp fell in to light compartment. It was never installed correctly. Follow up - called Crash Champions to state issues and that the automobile was going to go to BMW for repairs. Wrote to State Farm (same agency for 40 years now). Told my State Farm Agent that I would not recommend Crash Champions. I had dealings with Phase I many years ago and was very pleased with their service.

Unfortunately I've been in more car accidents than most people my age. Every time I take my car…read morehere after an accident and they handle it very well. They make the car look brand new!

I smashed my Prius Prime's rear bumper and light when backing up. I found Johnny''s Auto Body Shop…read moreonline. I never had such a great experience when it comes to Auto repair! Cesar told me, it will take 5 days to get it fixed, but they had it done in 21/2 days. A beautiful job, car looks like new. Cesar and crew are all very friendly and personable. I highly recommend them.

Best guys to do the work if insurance dissent cover the damage. They are great!!! Talk to Chuck…read more He's always willing to help.

Mike and his team are all - stars! My car is almost 20 years old and thanks to their body work it…read morelooks brand new. The team is professional, fair and quick! I'd recommend them to anybody!

Top notch auto body shop ! Communicated all the way through in my claim and the work was…read morebeautiful. Car looked brand new upon completion!

Wonderful and quality service and super quick! Better pricing than most as well. I would recommend…read moreto anyone needing a service for their car!!

Took my car here because of its 5 star rating and being a preferred repair shop for my insurance…read morecompany. Was told by them and insurance that my vehicle will come back to me in the condition that it was in prior to my accident, in which my case, my car was a brand new car... the repairs needed were minor, I never was told an actual dollar amount, but I'd wager it was under 1000, it was just a bumper piece, bumper skin, and straightening my exhaust, nothing that affected drivability ...got called to pick my car up, everything looked fine from what I could tell but it was raining out, so couldn't really see the car. Got my car home, few hours later after my car dried in the garage I looked at it and i noticed it was loaded with a ton of Hail damage, was everywhere on the car... this obviously was from the storm we had a few days prior. Called them about the damage and figured they would just do the right thing and take car back and PDR the damage since my car was in their possession during the event..., I figured they would of had the decency to bring the car inside since there was adequate time with all the warnings we had in the area about the storm... But instead they let everything on their property get hammered, and I know damn well they knew it got hit with all this hail, but didn't say anything, and then I was told basically oh well, it's not their problem and nothing they could do about it... everything about my experience here was unacceptable... between the length of time it took to even get this basic repair done, 3 weeks..., to giving me my car back in heavily worse condition then it went in; but told, oh well, your problem... completely unacceptable and I also will be filling a complaint to the BBB. I feel bad for everyone that had their cars here at this shop during the same time my car was here, because I am sure they're gonna be shady and not say anything and give people their cars back with all this extra damage and be in shock like myself. If I could give this a negative rating I would. I understand things happen, but take accountability, the car was in YOUR for an unreasonable amount of time and then something happened... on a side note, the lady at the front desk was really nice and helpful.

I cannot say enough good things about Reem and his team. Everyone here was such a pleasure to work…read morewith and really made me feel valued as a customer. Reem, the owner, did a great job of explaining the pros and cons to everything and helped me feel like my car was in good hands. The work they did was excellent and I was very satisfied with how my car turned out! If I ever need any other repair or maintenance​ work done, I would go back to Collision Experts. Thank you for providing quality, personable and professional service!

Can't recommend Reem and his team enough! The extra care he took to ensure my car looked good as…read morenew is above and beyond what I expected, especially during a pandemic. Not only did he repair the damage that needed to be initially fixed, his team repaired damage that was almost invisible to the naked eye. The attention to detail is impeccable, and I would recommend his service to anyone needing repairs, collision consultation, or touch ups. Beyond impressed and I feel like I'm driving a brand new car!

So far everything is looking great, excellent job! Will definitely recommend! Now I must bring my…read moreother vehicles in for Tinting!

I had the BEST experience possible at Abe's. I had my windows tinted and they were nothing but…read moreabove and beyond professional and hospitable. I even got a care sheet to take home with me on the best care for my windows. They have a life time guarantee. Abe's was patient with me asking the same questions repeatedly and answered them slowly and explained himself thoroughly. At pick up, it was down pouring rain, and they even offered to walk me under an umbrella to my vehicle. I trust them 100% with my vehicle. Refer them to every one I can and my car looks amazing!

Used this company before and the owner did an amazing job. I made another appointment and the owner…read moredidn't tell me he no longer works there full time. I show up and he has another guy working for him which is fine. The new guy went up on the price by $50. I was originally quoted $300. I agreed to pay the $350 and Was told that this guy has been detailing for 22 years yet my vehicle wasn't even half way detailed. All I can tell was the carpet was shampooed. Debris was still in my storage arm rest, my cup holder, my entire vehicle was smeared as if the wax wasn't all the way wiped on, water stains all over, sun visions still dirty, entire ceiling on vehicle still with debris. The guy who did the work texted me wanting me to come right away to get the vehicle as he was ready to leave at 2pm. Business hours state this place closes at 5pm. I told hike to leave the key in the car and I would get there asap. I also sent him a $50 tip via zelle and paid through zelle. I contacted the owner immediately and he told me the same guy would fix the issues next Monday which is a week later. I told him I was no longer comfortable with the employee and the Owner said to bring it back and he had one hour. No thank you, one hour to redo my entire car? no thanks. Asked for a partial refund and got the I'll send a check. Check still hasn't arrived 20 days later. Called yesterday and Owner said he's in Florida and hasn't had The time to write the check yet and he then blocked me.

I talked with the owner Chris 3 times before going in. He assured me that he would be doing the…read morework. I made clear I would need a ride back home. He said they could do that. When I arrived, someone else who said he was the shoop manager was there. When I mentioned the ride, he had no idea of that promise. These people may do good work, but if their reliability of following through on what they say they will do is an indication of their work, I doubt it. I will never go back. richard Hodur

So despite the estimate for CrashCo being $300+ more than the other estimates I received, I thought…read moreI was going with quality over cost. I dropped my car off when they opened on Tuesday, 1/14...with them saying my car door would take 3-4 days. Well, those days quickly passed with not a call or an update. By the time Saturday, 1/18 came - I finally had to reach out to them. Left a message, heard back from them on Monday, 1/20, saying that the employee who was managing my car, unexpectedly quit and essentially they were trying to pick up the pieces. How frustrating is it for you to leave your car with a company, have to follow-up with them days after your car was supposed to be finished, then find out they don't know what's happening-which means they haven't even started on your car! Urrrrrgh! So they call back on Tuesday saying my car should be ready Wednesday, which wasn't the case at all - it ends up not being finished until Friday, 1/24!!! So now, although my insurance company is paying for the rental - I'm paying for SEVEN extra days, which of course counts against my insurance policy (in terms of the total costs for this accident) since I was responsible for the accident. When I try to request the owner consider this in terms of my final payment, he basically says he'll only take off $50 since my insurance company is paying for the rental! No other compensation was offered despite the poor customer service and almost triple the delivery time than they initially told me. I finally get my car and not only has it NOT been vacuumed or cleaned (EVERY other time I've taken my car in for auto body repairs - the shop makes my car look better on the inside and outside than when I dropped it off as a courtesy), they also left the papers over the mats that are usually removed. Worst yet, the door was installed incorrectly!!! So if you are in my passenger front seat, you can't get out! Like a child proof lock, when Lexus doesn't even have childproof locks for the front passenger seat!! And, there's a little piece on the inside of the door that should be tucked in, but it's just hanging loose as if they just didn't care about the quality of work. And, they claimed that I'll need to return in two months to have the door buffed. I have had parts painted and replaced at other places and NEVER had to return two months later for anything! This has been an absolutely awful experience and given how much I paid for this auto body work - I'd recommend you take your car somewhere else. I was extremely disappointed in the poor communication, poor customer service and the terrible workmanship. Do not waste your time here. The facilities might look good but that surely doesn't reflect their service.

Firstly, this is an unpaid review and I am writing because of the great experience I had! I brought…read moremy car in January for an estimate after getting into accident in December 2019. I wasn't able to get an appointment until February 3 and I see why! Crash Champion's new service center in Mokena is BEAUTIFUL! It is clean and well lit. The staff are unbelievably nice and I can tell they do their jobs with pleasure. I dropped my car off on Monday and received several text updates throughout the process. I was told it would be done by Thursday and indeed it was. I was reminded via text and someone called to confirm as well. My car looks GREAT (see before and after pics). Not only did they fix the outside but they thoroughly cleaned the inside and outside of my car and made it smell so good! They also checked my battery and told me it was bad and that I should get it changed soon. They charged it up for me so that I could have a few extra days to replace it. They did all this as a courtesy AND to top it off, they gave me flowers! My husband is being shown up by a car repair establishment lol. Hopefully I never need a reason to come back but if I do, I will definitely come here! I would also refer family and friends. Thanks Crash Champions!