I had a great experience with Chris at Maury's repair shop and wanted to share. Chris was…read moreincredibly friendly, professional, and easy to work with. He and his staff took the time to thoroughly look over my vehicle for hail damage and provided a detailed estimate completely free of charge. What really stood out was how low-pressure the whole process felt--no sales tactics, no pushing me into repairs, just honest and straightforward help. He was patient, answered my questions, and made sure I understood my options. It's not always easy to find someone trustworthy in this space, but this was definitely one of those experiences. I wouldn't hesitate to recommend him to anyone needing collision or hail damage repair.

I had some minor damage repaired on my truck. The quality of the work was great. The staff were…read morefriendly and they provided me with an estimate quickly. Definitely a family owned business I will be back to when needed.

Good service, quick and great repairs makes car look brand new. Excellent family business would…read morerecommend!

My 2017 RAV4 had sustained paint chips scattered, a random crack in the back bumper and other…read more'imperfection'. I decided to go to CarStar in New Lenox based on reviews from others. I'm so glad I did. I paid for repair out of pocket. They helped me get a good rate on a loaner from Enterprise (also wonderful company to work with). The Mistrata family answered all my questions, gave me a reasonable price, and did a perfect job giving my car the facelift she desperately needed. I hope I don't need more work on my car....but if I did I would go back to this business without a second thought.

Service went really well, despite some issues that were beyond control of the shop. Repairs made…read morethe vehicle look like new.

I wrote a detailed review on Birdseye regarding Erik (the owner) @ Hoffman Collision. Erik replaced…read morethe bumper on my brand new truck with a lifetime warranty, OEM bumper after a hit and run, but when it started rusting, he refused to warranty it even when presented with the paperwork. He made several excuses as to why he wouldn't replace it, most having to do with his business being slow and him not having money. He didn't seem bothered at all that he wasn't going to honor his work and have some integrity. Ironically & rather strangely, he actually boasted about property he'd bought in Tennessee or Kentucky & about an expensive rifle he'd just built... So money clearly wasn't that tight and he's still in business today. His ratings are surprisingly good, but potential customers should know the type of person & business they'd be dealing with in terms of parts/work warranty. I waited to write a review because I was pissed, but it needs be written. Thanks for taking my insurance money and not warrantying my bumper, Erik. Best, Kyle

I'm very impressed by how efficient and courteous this establishment is. I came in on a Saturday…read moremorning without an appointment and received very professional and prompt attention. I had a minor repair th required attention. George greeted me and made the process painless. I was on my way in a few minutes with a VERY reasonable quote for the repair. The place is clean, well lit and adequately staffed . I'm accustomed to a much more unpleasant environment when dealing with automotive repair. This was a very welcomed experience. Thank you George and the technicians who made the repair.

I've had two vehicles serviced here in the last year. My son's car was hit and the work was well…read moredone but they left some type of black adhesive on the white leather. Ruined. Second vehicle was my truck. Work was done well but bed was covered in some type of nasty dust. I had a truck bed cover they manipulated so either clean it first or put cover back on before leaving it exposed. Not very friendly either. Always seems unorganized and techs aren't available. Huge office area only one person ever working in there. And the parking lot is awful.

Top notch service if you want to get your items powder coated right the first time this is the…read moreplace. Great quality and fast turn around time

This is a small family ran shop. I just had the owner (Mark) sand blast my wheels for $1.00 a…read moreminute. He did excellent work, and would recommend him to a friend. Which was a really fair price I thought. I dropped them off on a Monday morning and picked them up the next Monday morning. Only downside is that the shop isn't open on Fridays, but his hours are extended Monday-Thursday.

I cannot say enough good things about Reem and his team. Everyone here was such a pleasure to work…read morewith and really made me feel valued as a customer. Reem, the owner, did a great job of explaining the pros and cons to everything and helped me feel like my car was in good hands. The work they did was excellent and I was very satisfied with how my car turned out! If I ever need any other repair or maintenance​ work done, I would go back to Collision Experts. Thank you for providing quality, personable and professional service!

Can't recommend Reem and his team enough! The extra care he took to ensure my car looked good as…read morenew is above and beyond what I expected, especially during a pandemic. Not only did he repair the damage that needed to be initially fixed, his team repaired damage that was almost invisible to the naked eye. The attention to detail is impeccable, and I would recommend his service to anyone needing repairs, collision consultation, or touch ups. Beyond impressed and I feel like I'm driving a brand new car!

very informative, friendly staff They took the time to go…read moreover every aspect of the build top to bottom. The quality of their work was spot on.

If you support the owner/president calling someone he disagrees with the "r" word then you'll love…read morethe service Tom Anderson is willing to provide. If you find this behavior as abhorrent as it is ignorant I'd implore you to find a different service person, and report this type of behavior to the BBB.

The people at Ray's auto body have been nothing short of fantastic. From start to finish, the team…read moredid a great job communicating with me about the work that would be needed, the reasons behind it, and provided an accurate timetable for my car to be ready. They handled all the paperwork and made arrangements to have me picked up in my rental car. This is the second time I've had to bring my car in for some work. When the car was returned, I left for a family vacation during which I discovered what looked like some leftover tape on the roof of the car. I gave them a call when I got back in town and explained what I found and was asked to bring it on in. Tim had a look and had his team go to work straight away. When I got the car back, Tim apologized to me for the delay but wanted the team to wash the car before giving it back. That is top notch service!! I would highly recommend Rays for any body work they might need and have piece of mind that they work will be of the highest quality with excellent service to match.

Absolutely unacceptable experience. Our car has been sitting here for over THREE MONTHS, and now…read morethe latest excuse is they're "waiting for rivets." We finally went in person to speak with the manager, and his attitude was unbelievable. His response was, "You have a rental, so what's the problem?" We're on our THIRD rental because this has dragged on for so long. He also said our car being a German car "isn't my problem" and then complained that they're "losing money on me because they're paying for my rental car." How is that an appropriate thing to say to a customer whose car YOU have had for over three months? Then he admitted he's "too busy" to keep track of and call his customers. Three+ months of excuses, almost no communication, and an arrogant manager who acts like the CUSTOMER is the problem for wanting answers and their car back. If management is "too busy" to keep track of customers and doesn't consider a vehicle sitting in their shop for months to be their problem, that tells you everything you need to know. Completely unprofessional. Avoid this place.

Brought my 2010 Volkswagen Jetta with 165k miles to the dealership in Joliet in 2024 for a check…read moreengine light whose code showed a transmission sensor. They advised me that to get into the trans and change that, they should replace the whole transmission for a couple hundred more, otherwise they couldn't guarantee the work. And they charged $150 for this "diagnosis". They wanted thousands of dollars for a new transmission, and I was stuck because I couldn't take the emissions test to renew my plates with a check engine light on. Brought it to Tony's Transmissions, and he replaced the sensor in a few days for a few hundred dollars. I can't remember the exact amount because I paid cash and it was about a year ago, but I just saw his business pop up when I was doing a search and remembered that I should have left him a review back then. He really did great work. Check engine light was off, car passed emissions, and we drove it for another year before selling it a friend for his teenage son. Car is still running strong.

I brought in my old Sienna in from a referral from the Auto Clinic in Frankfort :-) I explained the…read moretransmission symptoms and error code diagnosed so far. Tony said they were backed up and I offered to drop it off early just in case Tony and team got some extra time, as the family had an urgent college move-in date to make :-) Tony and team got the sensor part in and quickly turned it around, including some Q/A to make sure it was stable. Pricing with parts and labor was very reasonable.