Service was excellent. Price was reasonable. Service man was clean and tidy. I would recommend this…read morecompany.

Came a few days after I reached out for assistance and came on time. The repairman was very…read morecommitted to fixing my fridge and got it done same day. Highly recommend this company for fridge repair.

City Tech and Alex are excellent! Sara, the manager helped me to coordinate my availability with…read moreAlex's as I requested him due to his great reviews. When I turned my dishwasher on, it started to fill and then turned off. I tried it 3 times and then decided to call City Tech. Alex quickly figured out that the issue was with the door and that it was due to misaligned hardware from the installation. He resolved the issue and also gave me some tips regarding the dishwasher. A bonus is that now it operates quietly, too! The charge was reasonable, the cost of the service call. Thank you Alex and City Tech!. They are the only company that I will call and will request fabulous Alex again!!

This is what it's like to do business with a human. I reached out to City Tech to repair my…read morerefrigerator and they were quick to respond with a reasonable quote and sent a service person over within a few days. The repair was done in a timely fashion and the repair tech Alex was terrific! He was thorough and thoughtful, presenting an honest assessment of the problem and met it with a clear-headed solution. No bell, whistles, or trickiness. Just people running an honest business. Recommend!

very professional kept in contact…read morearrived on time put on booties quickly diagnosed problem and even had part in the truck to fix the problem

Good communication and prompt service. However I very specifically asked before I agreed if they…read morehad the parts for my model stove, and clearly described my issue, knowing it could be only a couple things wrong, with the hopes that it could be a one time service call. They said they do stock the parts. That was false. The technician knew nothing about it and said he had to order the parts and so of course had to return, which means you pay for 2 visits instead of one which I think is awful.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Highly recommend Eli for washer diagnosis and repair. He was friendly, on time, professional, and…read morevery prompt with communication. He patiently explained everything, gave honest suggestions, and took direction well throughout the process. Smooth and stress-free experience overall.

Very responsive and polite. They were able to provide the insurance documents the building required…read moreand fixed the problem right away.

They are highly communicative, via phone or email. They sent someone out to do a diagnostic (for a…read morefee, deducted from future work cost), then came back a few days later to fix the fridge. Also, the technician put disposable slippers (like in the hospital) over his shoes, when he came into the hospital, which I appreciated. We had problems again in a few weeks, and they came back out for free to fix the problem, no questions asked. Fridge repairs are expensive, but they do a great job. I would recommend them.

I would have given them 5 stars but the last time I called the person who took my calls seemed…read moreannoyed I was contacting them. Daiyana is no longer there. I had asked if thy could view a video I sent but after a weekend was told the technician had had to have surgery. Never contacted me proactively. A shame.

We've called this company a few times for both AC and refrigerator repairs, and each time George K…read more was the technician who came out. He has been fantastic to work with. He always shows up when scheduled, quickly figures out what's wrong, explains everything clearly, and gets the job fixed properly. George is knowledgeable, professional, and very friendly. It's hard to find someone this reliable and trustworthy these days. We're very happy with the service and would highly recommend both George and the company.

Another 5-star interaction with Eurus, they're simply the best. So knowledgeable and thorough. My…read morefirst time was for a microwave/speed oven, this time for AC, both times just top notch service!

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

I called at 12pm about my oven igniter on a Saturday, Steven was here by 12:30pm, all fixed by 1pm…read more Thank you so much!