Thrilled. I'm new to the area and had nobody to ask about a mechanic, so came here at to the Car…read moreTalk referral website. Found J&D. Stopped by J&D to show them (Paul) a damaged side view mirror, thinking that they'd order the part and I'd have to come back later in the week. No, instead Paul left his shop, drove to the parts store, came back and had his guys do the work. THis was at 4:30pm. I was out of there before 5:30. I was thrilled to have what I thought would be a several-day undertaking be completed in under an hour. I will be returning to this shop.

I was in the area to look at a used Honda that I wanted to have checked out prior to purchasing. I…read morecalled around and Paul at J&D definitely sounded busy but said he would make the time to check it out. When I got there he was waiting outside for me and took us in the car while he test drove it. He was extremely thorough and asked questions other mechanics never seem to. He typed out all the things he found with the car and the price was very reasonable. When we discussed the issues, his phone rang a few times, and I acknowledged he had a call coming in, but he focused on our conversation and made sure I got the answers I needed. He was courteous, fair, very reasonably priced and if I was more local I would definitely choose him as a mechanic. I am so grateful I found him today!

Gasket cover replacement. Done! I've relied on their excellent service on all my Mercedes Benzes…read morefor years. Trust them more than the dealership, and have stayed on the road worry free. You are appreciated!

They are a good company but prices are toooo high with prices. If the prices was more reasonable…read morefor the sevices, they would be a 5 star repair shop.

I only have positive things to say about La Saga and the team!…read more Ted, Jane, and Henry were super helpful, professional, knowledgable, and patient. They took the time to explain what was wrong with my car in detail. I didn't feel like a number, I felt like a friend. My car had some significant issues and they were able to fix it for me and explain preventative and future care for my car as well. The price was great and they even called to follow up to make sure everything was ok. I'll definitely be back. Go visit La Saga, you'll be happy with your experience!

This business is owned by a young couple (Ted and Kye) that treat you like a person first (you…read morecommunicate) and then a customer (perform the agreed work). Ted has over 20 years of experience working as a mechanic with dealership experience and training. Henry has over 10 years. Kye runs the front office. All are passionate about cars. I needed a shop to work on my 2024 BMW M2. This car is truly my love. I walked in with no appointment. I did not want to take my car to a "auto repair chain" or dealership for the work I needed. I wanted a true "garage" with "mechanics." La Saga Auto was exactly what I was looking for. Cost was very reasonable. I even insisted they include a tip. Stop and go inside. You will glad you found them.

Condescending staff, INSANELY overpriced (I was quoted $1400 for brakes and rotors!). I will never…read morerecommend or take any cars to this joke of a shop. Maybe they should pick a more affordable location so they can rip people off less.

Took care of my md state inspection in a timely manner. Good communication. Keith was very helpful.read more

They worked on my 1989 325ix leaking transmission oil. I would gladly recommend them to any bmw…read moreowner.

Really nice people. Tom always has time to explain what is needed. They try to accommodate the…read morecustomer's schedule. These people are knowledgeable and honest. My charge was 80% of what the dealer estimated.

Great place, they took me for an oil change within an hour of me calling. They have you review and…read moresign for your invoice before they work on your car. They pushed a few suggestions on me, but they did not perform work without my consent. Pricing is normal.

I brought in my vehicle for some needed repairs that the dealership wanted to over charge me for…read moreand I was glad to see respectful and helpful people working there. The two guys at the counter were being kind and gave me a timeframe to get the work done and told me that if they did not have the parts that they would keep my car. Thankfully they had the parts and the service did not disappoint. I would recommend coming here. The parking I'm spaces in that area are limited so be mindful when driving up.

Gave us a great deal with a discount to repair our car after a collision with a deer. So far, no…read moreissues. Took around 2 weeks to fully repair the car after it was dropped off by the tow truck. Mixed feelings because I forgot to take our change (which was sorted in a clear plastic case) out of the car before leaving it with them and now we are around $10 shorter in toll money. Also, our glove department was definitely rifled through. Could have been the towing company however. Definitely make sure to remove any valuables before leaving your car with them. Also cross posted to the company which towed our car.

Took my car there for a rattling noise ,and 3k later it's Steele there..please don't spend,…read morerather waste your money here. This place is AWFUL.and they are blatantly RIPPING PEOPLE OFF..

I had an excellent experience with Prime Care Auto and Siwan. They replaced the coolant tank on my…read morePorsche Macan, and the entire process was smooth from start to finish. What really impressed me was Siwan's honesty and expertise. Instead of replacing everything unnecessarily, he was able to reuse my existing connector hose, which saved me a good amount of money without compromising the quality of the repair. It's refreshing to find a shop that's focused on doing what's best for the customer rather than upselling parts that aren't needed. Their pricing was outstanding--very fair and significantly more competitive than the other shops I contacted for quotes. On top of that, Siwan was fantastic with communication. He responded quickly, explained everything clearly, and was able to get me scheduled for an appointment much sooner than I expected. The shop itself is clean and professional, with a comfortable waiting room that made the visit even more pleasant. If you're looking for an honest, knowledgeable mechanic who provides high-quality work at a fair price, I highly recommend Prime Care Auto and Siwan. I'll definitely be coming back for future service on my Porsche.

I had a really great experience at Prime Care Auto! i took in my Mazda 3 for a second opinion…read morediagnostic regarding a CV Axel. Siwan was so communicative, throrough and straight-forward in his assessment. He sent video and pictures, explained the issue, let me know what needed to be done (or not done) and what his recommendations were. I've historically had bad experiences with auto spots but Siwan made this experience really great with his knowledge and great customer service. My little car is nearing the end but when I get a new car, Prime Care Auto will be my go-to!