Debbie and Crew are PROS!…read more I came in on a busy rush. There was a line on a Wednesday afternoon. There were two gentlemen helping at the center and Debbie had opened up a register on the side. During my wait in line I observed Debbie give the cutest little munchkin a hello kitty sticker as a surprise. It just made my day. But then it got even better when I got to Debbie's register. I had neglected to print my shipping label and Debbie quickly took charge and made sure my Amazon page went straight to print in 3 seconds flat. At the same time she was doing this, she was also assisting the reps at the other counters in making sure another customer chose the right shipping insurance option. We started wrapping up my order and I said, "You are ON IT!" She gave me a smile and was just so humble. I just stood there in awe of her. Debbie, you are a legend and people know it. Please always know what a beautiful gem you are. Thank you for inspiring others with your heart to serve to the fullest. God bless you. We see you! I'm wishing you the most pampering vacation, because you deserve it. Thanks UPS Brentwood!

I usually come here first thing in the morning on saturdays to do returns/ship packages, and I've…read morenever once had an issue. The employees are always friendly, helpful, and efficient! For most Amazon returns, they just scan the code and provide you a receipt to track the return, which is nice. Also love the location, there's always plenty of parking, even when it's busy! You can't go wrong going here.

I custom made party invitations using Canva and had them printed at FedEx. I placed my order after…read moremidnight and by 1pm, I received an email that may order was completed. Once I arrived I was greeted fairly quickly and attended to. Before leaving I checked my print order and I was stunned to see how beautiful they came out. Overall I would highly recommend this place. Nice staff and high-quality printing services..

Let me preface this by saying this review is based on a particular FedEx store employee. FedEx…read morecorporate makes it difficult to leave positive feedback through it's AI interface (it's use to complaints) A friend of mine (Randy) and myself had one of the best customer service experience's in the history of customer service at a kinkos type FedEx / UPS store, or any retail store in a generation long time. Paula did a Fantastic job of providing kind, friendly, value added, customer service with a great attitude. She made me want to come back to this store with all my administrative needs, and I appreciated how she instructed or taught customers how to be self service effecient for the next visit. I find Paula to be an outstanding employee and because of this, I am recommending this FedEx store location. I recommend looking into how this employee can be utilized to train and coach other employees and further her opportunities. Great Job!

I recently moved to the area and stopped by this UPS location to ship a package internationally (US…read moreTerritory) to my family, something I've done through UPS many times in the past without any issues. Unfortunately, my experience was disappointing. An older woman employee wearing a blue shirt, who may have been the manager, told me that they do not ship internationally from this location. The interaction came across as dismissive, rude, and I felt as though my questions and business were treated more like an inconvenience than an opportunity to help a customer. If this location truly does not offer international shipping, I completely understand. However, I believe there is a more courteous and professional way to communicate that information. As a new customer in the area, I left feeling unwelcome and disappointed by the level of customer service I received. I will definitely not be returning at all to this location. I hope this feedback encourages a greater focus on providing friendly, respectful service to everyone who walks through the door.

I come here once every other week or so and I'm always pleased with their service. Jacob in…read moreparticular is great, fast, efficient and always friendly

Jeremy and Leanne were amazing. They were very they were very helpful and very knowledgeable and…read morethey assisted us and they were very patient. They were very nice very kind and very informational. I would definitely suggest using this UPS if you are in the city of Brentwood or Antioch or Oakley. They provided excellent service and gave us the best advice for what we needed done

Went this UPS store again, Robert who's very friendly, energized greeted me, the kiosk worked very…read moreefficiently done within few minutes, yes i again 100% recommended this UPS store because everyone here are super professional and friendly & store is nice clean and neat.

Rude, walked in and was completely ignored then proceeded to lie that they don't scan QR codes…read morehowever advertising all same services as any locations, don't waste your time, go to a normal location.

I'm a Regular Customer at this place, as Soon as I Enter the Store These People Aproch me with…read moreGreetings and Respect, Always Treat me Well The Girl working There Offers me a Seat and She Takes care of my Business While having Smile on her Face ,I dont undrestand why Some ppl Complian ? They are Awesome Their work and Service is Profassinal . They open the door for me they Grab my Packages always ask me about my day and all .I'm sure they Are the Same with Everyone This Place is Nice and Clean and Smells So Good I Strongly Recomand This Service

Highly recommend, excellent communication, skills, on time, professional, and thorough. Very smooth…read moreprocess overall.

I've used Brentwood Mobile Notary Service many times. I couldn't be more impressed. The notary is…read moreprompt, professional, convenient, and always responds. The notary arrived right on time, was extremely prepared, and walked me through every detail with clarity and patience. She has a high level of customer care and will follow up as needed. She always goes above and beyond to make sure everything was signed and completed correctly. Also, the convenience of having them come directly to me saved so much time and hassle. If you're looking for a notary who is reliable, efficient, and genuinely cares about getting it right, I highly recommend Brentwood Mobile Notary Service. I'll definitely be using them again in the future.

Bait and switch specialist. I was given a price list for 1 month, 3 months amd 6 months. When I…read morereturned to purchase a box for 1 month, I was told that I had to purchase a minimum of 3 months. Unfortunately, I had already directed my mail to the location. I'm moving out of the area within a month and a half why would I sign up for 3 months. They are also the highest mailboxes in the area. I will NEVER do business here again. The address is 2063 Main Street Oakley, Ca. Do not trust what the employees say they will lie directly to you face as though you are stupid, hence the review

He is very agile, warm, and attentive--his enthusiasm is truly excellent. I'm Philip, and I give…read morehim 5 stars--it is well deserved. Philip

We had another package with a pathetic delay this past week. Package was due to arrive last…read moreThursday but was for some unknown (to me) reason, delayed in Fresno for 2 days without an update. I called the Brentwood branch on Saturday as no update had been made and received assistance with the tracking issues. Lori was very gracious in explaining that updates are provided when a driver arrives at a post office and the mail is logged. The gist? What I saw on the tracking website was what Lori saw. There was no much she could do aside from checking when the package arrived at our local branch. I received a call from Lori this morning where she informed me that the package was on site and would be delivered by our local carrier today. I'm still highly disappointed by the USPS gross delays, particularly the Fresno station, which tends to be the one that will hold a package without update for days. I'm impressed by Lori's follow through on behalf of the local Brentwood branch, however.

My wife and I have a side job where we ship plenty of items sold through ebay, tik tok, and…read morepostmark. What so great about this USPS office is they have their own self service kiosk machine! It's really convenient so you do not need to wait in line and especially when the post office is closed during the holidays. Also they have many shipping boxes in stock and plenty of parking available.