Rude, walked in and was completely ignored then proceeded to lie that they don't scan QR codes however advertising all same services as any locations, don't waste your time, go to a normal location. read more

I'm a Regular Customer at this place, as Soon as I Enter the Store These People Aproch me with Greetings and Respect, Always Treat me Well The Girl working There Offers me a Seat and She Takes care of my Business While having Smile on her Face ,I dont undrestand why Some ppl Complian ? They are Awesome Their work and Service is Profassinal . They open the door for me they Grab my Packages always ask me about my day and all .I'm sure they Are the Same with Everyone This Place is Nice and Clean and Smells So Good I Strongly Recomand This Service read more

Due to the high increase in porch pirates, I switched most of my important mail and package delivery to Parcel Plus. I love the text and email notifications when I have mail or packages. I also have a small business and I use them for tax preparation copies, notary services, shipping and shipping supplies . The owner and staff are very friendly , and go above and beyond when it comes to customer service. I frequently ask for advice on the best ways to package and ship items. It's nice to know I don't need to worry about mail delivery anymore and I no longer need to stand in line at the post office. I highly recommend this great small business. read more

This is a fantastic business that goes out of their way to serve customers. The staff is friendly and courteous. I have used this location for many years in Antioch and will continue to use their services. read more

This place is only open to scam people. This guy charged me $15 to scan 6 pages to my email that in total took less than 2 minuets!! Horrible service ! Will not recommend! read more

Apparently, this business is hard up for money and customer. I used this business as the pickup place for my Ipostal Virtual mailbox. The first time I picked up a piece of mail, the owner tried to convince me to cancel my account with Ipostal and use his boxes instead. I refused due to my purpose for choosing this type of mailbox. I have received several pieces of mail after that and I was able to have my family member pick it up for me since I'm out of town (this is not a disadvantage to this service. And typically the women who works there is very nice and accommodating, except for today.) I called to check on a piece of mail that was listed as picked up, although I did not request a pickup. When I called I was told the mail was still there and that it was placed as pickup because I was out of town. Although, I appreciate the attempt at trying to assist, it made the situation more confusing because I was gone to request for it to be mail to me through Ipostal. When I called to resolve the situation I was once again asked for my credit card information and told that they would ship it directly. I informed the owner that my card information is store with Ipostal and I prefer to just have them send it. The owner got mad and started threatening to reject all my mail since I was not willing to give him my credit card information. He started to over-talk me and not listen to what I was saying at all. He then put the lady back on and she starts to accuse me of yelling at her after she said she couldn't hear what I was trying to explain. They both overreacted because they were upset because they claimed that Ipostal was getting all my money and I wanted them to ship my mail for free. I pay Ipostal every time I have mail ship and that it the contract that they agreed to as a receiving business. I am more than certain they get a piece of the cost. So I am not sure why they are constantly trying to get access to my credit when they don't need it. I also don't want to be haggled to every time I access a business or treated rudely because I don't want a service. Pass them up unless you want service from money hungry people. read more

How do you offer printing service and not know how to adjust documents to fit the full page. Instead proceed to blame the customer that the format was wrong. Didnt even try to help resolve the problem. AND still charged me for the printout. Just as long as he got paid is all that mattered. read more

"Warning" The old guy working here have no idea of what he's doing, I came to print some documents and he couldn't do it right. Its a waste of time doing business at this store. read more

The guy who handle this place is so rude and a have big mouth always comment on my appearance and reject my packages to accept,

I refer to this place as the double C's. Convenience and Customer Service is why I come here. It's small but don't the size fool you! They do everything from notary, shipping, copies and P.O. Boxes. They do sell light weight shipping bags. I rarely see them available in stores. Just ask for them. You do pay a few dollars more in than you would at the USPS. If it's worth your sanity, if don't want to wait in a long line. I also like the fact that I don't have to fill out a form and then get back in line. Yes, I'm one of those! I tell them the address and they do everything over the computer. The men that work there are great. They move fast and go the extra mile for the lady that can't use the computer or has a hard time speaking English. I value that! They also have the best candy ever! While waiting I eat at least 6 chewy fruity Mexican candies. Let's face it, it's all about the candy! Just kidding!! Check out CC when your in the Yoch (that's short for Antioch). Gangster rap lingo. read more

Parcel Plus - Printing Services Near Me - Antioch, California

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I rated this three stars because their lack of services such as a computer to use and a Notary Public. Their advertisement needs to be updated stating that they no longer offer these services that I mentioned. Otherwise, their office is clean and they have great customer service. read more

I went here in a rush to print and fax some important documents. The man working here was extremely helpful and helped me with everything from start to finish. I was a mess and the morning was very hectic for me, not to mention the time crunch to get these documents submitted and Parcel Plus really came through for me! I never knew this place was here until now. I will definitely come back here over any other place in the area. Customer service is amazing here and you don't get that too often anymore. Def check them out! read more

The new owners do a great job. They have modernized and have improved service. read more

Tracking shows time, date and delivered at counter.. delivery complete. Uncomfortable to ask them to please look for your mail because they tell you its not there. 3 packages lost on their end. The man gave me my mail piece by piece critiquing the sender...for example DMV saying it must be important. I'm 50 years old and dont need a grown man having an opinion about my senders. Weird. read more

If I could rate it no stars I would. I came to this place for the first time Monday off of a recommendation to get a package shipped off. The lady that was at the counter treated me respectfully and was super friendly. I needed a return label and was told it would be $1. She said this out loud a few times and at any point in time the older man behind the counter could have corrected her on the price but he didn't. It wasn't until the older man came up to the register to ring me up that he said it would be $2 instead. Which seemed to be sketchy because the lady was surprised he was charging me $2 instead of $1. So I said it was fine but asked why he didn't correct her or tell me off the back it wasn't the right price and he just responded rudely. So I ended up getting ringed up for the label and 2 envelopes I was purchasing. I had an exchange of words with the lady and at the end of the day I ended up just wanting to pay for the label. I paid with card and was thinking the man would cancel the transaction and just ring me up for the label instead he chose to pull out cash and slammed it on the counter and said here so I just looked at it kinda surprised that he just did that so he proceeded to make a comment saying what is that not enough then grabs a nickel and slams that on the counter as well and says here. I told him he was being rude and at that point I just asked for a complete refund and left. His people skills are poor and I was in no way rude until he started being rude. Thank you to the lady behind the counter for the great service but the older man needs training in customer service. read more

The young man who helped me was very polite and professional. He was able to print my documents, notarize them, and send them off all within the same transaction. I would definitely use their services again. read more

Parcel plus is one of my all time favorite shipping locations. Great staff. They sell envelopes and will tape your shipment if needed. No hastle. I would say it's cheaper than shipping from the post office and usually no line !! read more

I have used their services periodically over the years and they have always been friendly, professional and courteous.

Needed notary on Saturday my day off. They were ready as usual with no appointment. Great service.

Don't trust these people with your packages! They have no cameras to check if it got picked up and then say they don't know what happened to your package !! read more

I am so please with the service I received here at Parel Plus. The owners are just fantastic! I had a rush job for printing on heavy weight card stock that other places could not work with 105 pounds. Well they could and did. Can say enough about them. Shot out to Print Club for referring them to me. read more

Parcel Plus - Printing Services Near Me - Antioch, California

Jeremy and Josh do a great job of providing service with a smile. Many services and products that I'm still discovering which I can get there. It's a one-stop shop for a lot of business needs read more

This smart small business owner has a 'policy' that he will help every one else in the store before helping his notory clients because of time for pick ups for shipments. So, we sit there waiting for his precious signature for 25min and new clients kept coming in and as a notary client we have no priority. He stopped helping us to help people do $.05 copy when we are paying $15 per signature. Very Smart business decissions and a client friendly policy. It isn't the first time he did that to us. I even missed the appoitment that I needed to bring the documents to because of him but this time we have time and extra options. Save yourself time and a headache. I tried to complain nicelly and just got an immature no eye contact response that this is how he runs his store. Very smart way. You will go far! We went to this lady who is a very friendly and helpful notary and she can even come to you for the same price and no hustle. Debby Miller 9255842757. read more

One of the nicest real people operated small businesses around. I have been using this Parcel Plus for close to 10 years. I am a happy loyal customer. Cannot complain. read more

Always happy going to this place, Jay is great, makes every trasnsaction smooth and easy every time!!

Yes as good as it gets when I had to make those last minute Christmas gift shipments based on my prior experience i knew where to go They did it again they took care of everything I had to leave to run some other errands and left They gave me an estimated time the packages would be ready for shipment I hope they would make that day to shipments I received a call about an hr before the estimated time The gave me for completing the packaging The packages made that days shipments and arrived before Christmas read more

Jay Is awesome! We love having our services with them! Always very kind & personal! Great customer service!

Great and friendly service. Always so helpful ! The two brothers that own this business are an example to all who own a business should be like! They are amazing ! Thanks ! read more

The friendliest, most efficient establishment. A pillar to the community...Always here to help!

Parcel Plus is indeed a plus for the community! Helpful, friendly and convenient, it's a great place to get all your mailing services complete. The store also offers notary services, copying, printing and more. When my father passed, the owner was quick to help with programs and offer sincere condolences. I love shopping small businesses, and this family-run Parcel Plus is a winner. read more

Parcel Plus did an outstanding job packing and shipping a very expensive painting for us. The piece was so well packed, my clients even complimented the job when they received it. They were incredibly courteous and communicative. The price was also very reasonable for the packing. I highly recommend their services! Emily Sharbani Hamilton - Owner, Paragon Fine Art read more

A few months ago my wife brought a box here to mail. They weighed it and put postage on and mailed it. A few days later it was returned for insufficient postage. I also came here to get a passport picture taken for a passport renewal. After 5 1/2 weeks of processing they mailed me a letter that the passport picture was inadequate for a passport, now not only do I have to get it done again, it will delay my new passport putting a future trip in jeopardy. read more

Great service and friendly though they can be a bit pricey sometimes. Helpful staff. Hate, hate, hate the Donald Trump propaganda though. I was surprised and disappointed to see one of his stupid red hats in a place of honor on their shelf. Yuck. read more

I love going to this store in Antioch , they are all helpful and they save me money on all my shipments they even have a card if you ship 9 times with them, using UPS or FedEx they will pay for your 10th shipment !! Now that's customer service. They are all ways friendly and never rude! I will be returning as often as I need to! read more

Parcel Plus - Come down and check out the new merchandise. - Printing Services Near Me - Antioch, California

Great customer service! Had a few packages to mail, easy, fast! Found out they even do passport photos!

The best service I ever got . Family owned business we should support them. Very friendly people. Keep up the good work. Thank you

Great and friendly customer service! Reasonable prices. Jay and Josh are fantastic to work with.

Absolutely love the service the fellas here provide! I have a po box with them, have shipped with them and have had fax, print and design services done by these guys! Great attitude, clean shop and excellent service! I recommend this shop to individuals who want to work with individuals serious about logistics and excellent customer service!! Keep up the great work Tim and Jay!! read more

Great customer service these guys are always there to help. They have even stayed open later than normal for me a few times to accommodate my schedule. Very happy with the service! read more

I've used their location on lone tree way in Antioch a few times for their notary service and have always thought they were helpful. Today I went in to price a package to send, $69 for a small box. Another customer overhead me saying how outrageous that was and suggested I try usps priority mail for $13. To our surprise the parcel plus guy told him to leave the store as he was driving away customers. Not only did parcel plus lose the other customer's business, but they lost mine and my family's for good. Instead of kicking this guy out, they should have been thanking him for considering what was in the best interest of their customer instead of how much money they could get out of me. My recommendation is don't do business with them, they don't care about what's in the best interest of their customers read more