After trying numerous auto repair shops and a BMW dealer to get a tire replacement on my 2016 BMW…read more650Ix Gran Coupe M Sport to no avail, a friend referred me to Skip. He assured me he could take this task on. I put my trust in him and he followed through just as promised. I never realized how rare this vehicle is in Maine and almost impossible to get proper service. I picked up my car today and it has not driven this wonderful since I purchased it a year ago. Thank you Skip! You're now my go to!!!! It drives like a dream.

Skip is a very personable and knowledgeable guy with decades of experience…read more If you want someone who will treat your car right, take it to Skip! He is my first choice whenever I need work done on my '98 Audi A4 Avant or '73 BMW Bavaria that I'm unable to do myself.

Dropped our running car off for diagnostics. Three weeks later received a call that they didn't…read morewant to work on it and it no longer would start. They had drained the battery. We had to find means to tow it away.

I have been to Franks 3 times now and they have always been honest and transparent with their…read morepricing. The guys explained what my car needed and why and fully explained the pricing. Very happy and will continue to be a return customer.

A family run company with honest prices and a quick turn around. I needed all four breaks replaced…read moreon my Toyota Prius. A costly to-do that can be stressful for a college student like myself. It was a pleasant surprise to find that the tire pressure monitor was reset, the invoice was thorough, and the customer service was immaculate.

If you've read more than one of my reviews, than you know I am a newer Windham resident. I don't…read moreknow much about mechanics in the area and was unfortunate enough to have my car break down on 302, the day before a long driving trip to Tennessee. As I slowly rolled into a nearby parking lot, I immediately called AAA for a tow (these guys are the local AAA towing company). I didn't know what the issue was but my car was overheating and the engine light had gone on. Arghhhhh!!! It was 4:30 on Sunday and I knew, that in Maine, there are no late night car repair shops (I'm from Ohio where you can find someone to work on your car until midnight). I opened the hood and sure enough the belt to my water pump had broken (later I learned the water pump had gone bad causing the belt to split). So I sat there and waited. A series of events happened that don't pertain to this business, but eventually the tow truck driver showed up (I think his name was Bobby?) and he helped me out. We ended up taking my car to their repair shop. I was going on faith that I would have a good experience and that they could get my car fixed ASAP, the next day, so we could hit the road. I knew nothing about these guys other than they were close local and that "Bobby" worked for them. Well it wasn't quite ASAP, but they did get my car running the next day and they did a great job making sure it was road worthy again. I had a good experience and would return to them for more mechanic needs.

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

I truly can't recommend Al's Auto Repair highly enough. I live in Portland but I commute to…read moreAugusta for work. One morning, I arrived in Augusta and realized that my car was in need of emergency repairs. The staff at Al's went out of their way to squeeze me in so that I wouldn't be stuck in Augusta overnight. They charged me a fair price and took extra time to explain everything they were doing, even showing me photos. They also drove me to my office while they did the work on my car and picked me up at the end of the day when they were finished. And getting to meet Radar (the adorable Corgi/watchdog) was just the cherry on top of the whole experience. I'm so grateful for the excellent service!