Melissa was amazing and helped every step of the way. Such a great person. Highly recommended her.read more

i got transferred to The Center about 1:00 today, Wednesday. i was basically ignored for 4 hours…read more The only way I had water was when my husband went to the nurse's station to beg for a cup of water. If he had not been here, I would not received any until 5:00 when I finally got a jug of it. Then, I never received dinner until at 7:15. The only reason I did, was the person finally answered my call button. Dinner tray was received 20 min later.I then asked about my meds that I take with dinner. Well, it is an hour later 8:25 pm, and no meds. I am going to give up and go to sleep.

My sister unfortunately has to be in this place. They leave the patients and NOT check on them,…read moredepending on who cares, never mind if I walk up to the nurses station and I stood right in front they not made an effort to lift their head to ask if i needed something, they worked really hard not to look at me. I finally said, excuse me but may I barrow a broom and dust pan , as I barrowed it before to clean my sister's room. Not one had the combination for the room fot the cleaning room. I have to bring my own cleaning supplies to clean my sister's room,

Lies, lies, lies. I needed help and the intake guy Cage was amazing and told me everything I…read morewanted to hear. I got there and it was all untrue. I hopped the fence, they called the cops. Cop found me waiting in a hood waiting for a ride. He helped me unlike Haven staff. I could read his screen. Haven said I was aggressive to staff. This never happened. I was upset trying to leave but never raised my voice or cursed. They are terrible. Go elsewhere.

Placing a parent anywhere at anytime is often a difficult decision, several months ago we placed my…read morefather into the groves. The groves is a nice place and my father has made the adjustment and now feels very much at home here. The thing that strikes me the most is the entire staff has done everything imaginable to ease my fathers transition into their care as well as our family's transition of placing him into their care. The grounds are behind locked gates, both my wife and I received keys and are free to visit 24/7. This is in sharp contrast to most other homes that have rigid limited hours of visitation. In addition this unlimited access gives us great peace of mind that nothing weird is going on after hours and that our family member is safe and having his needs met. When not providing resident care the staff is always busy cleaning or cooking and always seems to be on the move. The absence of the odor of urine at the front door is a tell tale sign that your loved one is being properly cared for. The floor plans are wide open and large, but still warm and almost cozy in many ways. Institutional residence Vs. jail would be a nice way of saying it. I had my father in independent living for many years and when the time did come that his ability to self care was over and the time was upon us to upgrade the level of intervention and assistance we toured over a dozen places before deciding on the Groves. It's a choice we are happy we made without regrets. The staff has been very helpful, and while all the staff has been exceptional, Jennifer in particular has been fantastic with my father. And Mary sets the standard of great care. I think the greatest fear we have in placing a loved one into a care home is that are we doing the right thing? I think the need to do the right thing over shadows our need for caution out of fear we might do the wrong thing. Both my wife and I are happy we have made the right choice in placing my father at the groves. My father has made it his new home and has adjusted well. We pick him up numerous times a month and go to breakfast, take him to his appointments and after granting them permission, he often leaves in his electric chair to get out and conduct his personal business. While everyone's need are different, our needs have been met and again we are very, if not extremely satisfied with our choice in placement as well as the care and interaction my father receives at the groves. I do wish it was easier to load my wheel chair bound father at the curb, but since the staff and the owners seem compelled to park closest to the building it force me to load him into a vehicle from the gravel areas Vs. at the sidewalk.

From the owner: When it comes to your loved one, you want to make sure they get the personalized care and attention…read morethey deserve. Groves Assisted Living Homes is a locally-owned assisted living facility in Tucson, AZ. We have two campuses about a mile apart with a total of six homes. Each home can accommodate 10 residents.

Care quality ???? Where do I start? Well mother-in…read more-law 91 years old left wet because they are not changing her diaper. She is not being watched to take Her pills are not being watched cause a pill found on the floor. Nurse RESPONCE she must be spitting them out. Hmmmm (must be) so not watching. Hearing aid lost .... Oh wait not lost cause it was found by nurse under her butt when her daughter showed up and oh now it's time to change her diaper. Should I go on. Make sure she gets her medication (you will have a better time with this patient!! Her room wreaking with the smell of urine is a sign of not being taken care of.

I had my second hip surgery this month (January 2025) and had to go to a rehab facility for a week…read more We choose Handmaker's. To me, the Ritz of rehab facilities in Tucson. The staff is attentive to your needs, the foods not half bad, most are single rooms that shares a bath with one other single room, the color scheme is calming and they are always cleaning! To have a successful recovery, in my opinion, these are the things that are most important. I had my second hip surgery this year and the first rehabilitation facility was the worst. I will write a review on their site.

Catalina In-Home Services has been providing us with excellent caregivers for our parents for over…read more2 years now. The office staff is helpful and professional. They have worked with us and listened to our feedback to find caregivers who are a good fit for our family members. We have tried other agencies in Tucson, and none have come close to the quality of service and care we have received from Catalina.

I think if you need help with an aging family member this company may work, if you have a family…read moremember who is mentally handicapped they cannot help you! I have recently taken over caring for my brother who suffered a severe brain injury, and all I can say is that it was nightmare. They send out people on a temporary basis which is not good in my situation. I told them to stop sending temps to my home because my brother does not do good with change and with soooo many people coming in. They said they were going to hire someone specifically for my brother, it took about 8 weeks for them to send someone out meanwhile, I am exhausted! They send the woman out and the first day I thought she's great! Over a couple of days she's falling asleep and absolutely, could not wait to put him to bed, she determined he was tired, that's my families job, not hers. I could go on and on. Finally, I was told they would no longer help me. I absolutely could not believe it, I am continuing to struggle finding help. I would not recommend this company.

My wife passed away under the compassionate care of Jeff and Jamie exactly one week ago. Their…read moreunwavering professionalism, dedication, and genuine kindness made her final days far easier and less painful for her and our entire family. I wholeheartedly recommend their services to anyone in need.

Love all the people who works for them. Jeff is the nurse for my dad and he is just wonderful!…read moreJamie who comes and washes my dad and is very sweet and caring. The whole staff is amazing

I think the owner of this home is kind, compassionate, and professional. I have always enjoyed…read moreworking with this home and highly recommend.

If i could i would rate it with zero stars My…read moregrandparents have only been in this supposedly caring nursing home for 3 +weeks and it has turned to a night mare. My uncle who is currently a resident fell badley in a bathroom where he should have never been alone and for that reason he has Parkinson my mom was thwre to visit my grandparents and was dealing with an aid named burta who just kept criticizing my mom about my nana being unable toake it to the bathroom alright and is loud shes 95 years old along with my tata who is 98 whos hard of hearing while the other aid was in the kitchen making food my uncle fell and busted his head open and my mom rushed in and saw a large amount of blood and my uncle mumbling for help and the aids response was hes on hospice care we cant do much and went back to the kicthen to check the oven my mom went in panic mode and called the owmer and her cousins his children that theres blood everwhere he needs medical treatment 2 hoursater they finally took him to er later that evening my mom was banded feom visiting hwr parents because she caused a ruckus about the incident but how can you be calm when ur loved one is on the floor bleeding to death so i called the owner with my recorded phone call app and him stating it was her fault not his aide since he was alone i told him i disagree with ur stamenta against my mom thwn he dtated i was banded to and that we need to have him present during any visys only if we get a psychologist to state we arw under his care and its alright to vist so my response to this is ee dont have one and we will not being getting threatened to have to seek that just to vist my moms mither /my grandparents Dale is a horrible person and i will be filling complaints with the city against this place hes trying to take you money by lieing about the care he provides along with the stament he said its so easy to get residents here its harder to find the help so meanung he takes about anyone who applys for the job who can put ur family in harms way He claims he has 1 cameras faceing the door but when i me.tions theres a camera in the living room where my mom and grandparents were in during this he saod they have been off line since 2020 so hes irresponsible for the care of another human life and things can go on with out being properly documented Luckily the only time i was able to vist my grandparents not knowing it would be my last at least they got to see their great grandkids one last time before these people kill them ...... dont bring ur family here

Had a hard time finding the business on yelp but I HAD to share my experience. If I could give it…read morezero stars I would. This place put my mother in critical condition and we almost lost her. Is this a REHABILITATION facility or strictly a hospice facility !!? We were expecting our mother to recover not to be almost killed ! I am beyond appalled by the people who run this facility ! DO NOT trust them with your family !! DO NOT !!!

After breaking my left tibia, I was placed in Foothills Rehabilitation Center for therapy and…read morecare. I was somewhat worried after reading some negative reviews in Yelp, but my experience was a good one. The staff were very cheerful, friendly and helpful, especially Nicole and Mila. Anytime I needed help, medication, or had questions, the staff quickly responded at the push of a button, day or night. The food was varied and generally good and nutritious. The kitchen gave us two options for our entree, and allowed us choices of beverages and dessert. We were given 2 showers weekly, along with plenty of towels and toiletries.The shower was clean and I never saw any cockroaches or other insects. My room was cleaned daily and my bed linens were changed twice a week in contrast. I had therapy in the facility gym twice daily Monday - Saturday. My two main therapists, Andy and Dave, were kind, patient, and helpful. My leg was non-wait-bearing, so they showed me how to use a walker with one leg, and taught me how to use a wheelchair to get around. They also demonstrated some "hacks" for getting around and give me a list of excises I could do on my own. Foothills Rehabilitation Center thoughtfully provided tv headsets on request so my roommate could sleep and not be disturbed by noise from my television. Finally, there is an activities center where residents can meet people, play games, have sing-alongs near the gym. The only down point was that it was quite cold in my room the first few days of my stay. However, I requested extra blanketsand I was fine from then on. All in all, I was extremely pleased with my stay there, and highly recommend the Foothills Rehabilitation Center.