I've had a loved one at Bridgewater Assisted Living for the past three years. Like many care…read morefacilities, there has been some staff turnover over time, but the current team truly stands out for the level of care and attention they provide to all residents, including my mom. The staff does an excellent job keeping residents informed, engaged, and feeling welcome which gives me peace of mind. I definitely want to recognize Lorell O'Delle, who has been an incredible asset to Bridgewater. She takes the time to listen and shows genuine care when helping families navigate the important decision of moving a loved one into assisted living. Lorell is thorough, professional, and compassionate, and she consistently goes above and beyond to check in and ensure everything is going well. Her communication and support have meant a great deal to my family. I am truly grateful for the care my mom receives and for the dedication of the entire Bridgewater team.

Moving our 96-year-old mom into assisted living was not an easy decision, Lorrell Odelle guided us…read morethrough every step, answered all of our questions, and made sure our mom felt comfortable and welcomed. What impressed us most was how thoughtfully Lorrell matched our mother with her studio. She knew exactly where Mom would be most comfortable, with neighbors she could connect with and caregivers who would be a great fit for her. Thanks to Lorrell's insight and caring approach, our mom quickly began making friends and settling into her new home. (Which was a big surprise) Knowing that our mother is surrounded by kind residents and attentive caregivers gives us tremendous peace of mind. We are so grateful for the warmth, compassion, and professionalism shown by Lorrell and the entire team at Bridgewater Assisted Living. Thank you for helping make this transition such a positive experience for our mom and our family.

Heritage oaks is amazing! They treat the residents with nothing but respect and are very good at…read morebeing professional! Grateful for great assisted livings like this! Keep up the hard work!

I love Heritage Manor. My father lived the last few months of his life here and the care and…read morerespect and love given to him and our family from this amazing home is above and beyond. heritage Manor is t exclusively for older patients. Sometimes we just need some help and the care at Heritage meets accommodates each patient as they need. so thankful we found this lovely home. sandy Quiett and Keith Wallace

I want to thank everyone at Heritage Manor for caring so beautifully for my mother during her final…read moredays. The kindness and caring was remarkable and they made a painful experience as nice as possible. I got to know the other residents, the staff, the owners during her stay and I can't recommend them enough. A wonderful place for your loved one to live when you can no longer care for them.

My mom's husband recently passed away and my sister and I were in town to go with my mom to various…read moreproperties to check them out to see if she would be comfortable living there. We had a number of appointments scheduled and felt either OK or uncomfortable with the places we toured. Then we found out about fellowship Square. We didn't have an appointment, but thought we would stop by anyhow to see if there was a possibility that we could take an unscheduled tour. Sandra came in to get to know a little bit more of the situation and what things my mom was looking for and to explain the property and amenities. Ultimately, she spent several hours with us. She took us to the dining facility so that we could experience the facility and the food. We were very pleasantly surprised Both by the dining facility and the food and the staff. Our server was Robert and he was absolutely wonderful. He also overheard that it was my mom's birthday the next day and when we finished our meal, he had all of the servers come out and sing happy birthday to her. During the tour, Sandra passed by several of the residence and knew them by their name Which was a very positive Indicator of how the staff treats the residence. The facility itself is very open and full of flowers and fountains and trees And just a very positive place. The apartments themselves are good sized and all of the amenities are wonderful. My sister and I will be very comfortable with our mom living there and it is a place that my mom also feels comfortable about. The fact that they are a 501(c)(3) Nonprofit or organization and a Christian organization was icing on the cake!!

Shockingly it's been 10 days and no phone call from Christy the resident care coordinator,I have…read morenot received any answers to my emails,why ,I can only guess they don't care ,how many times do I need to write a public review to get help with a problem,this has been going on since November,yet after every post here no one person cares enough to contact me ,I am only sharing this so everybody else does not need to go Thur this terrible treatment, it's not how I am used to being treated by a company ,so maybe someday I can say they fixed the problem ,I have Evan reached out to corporate office in Phoenix. Stay tuned. Sad

Great staff and apartments. Mom is happy and food for the most part satisfies her. More help is…read moreneeded like everywhere. Sometimes meals take a long time to be served. But the staff..... they are caring and engage in conversation and jokes with the residents. Such a good feeling having your loved one treated like a person and not an obligation. Would recommend to anyone with a senior parent.

Hello, I have just recently moved my mother to the Cascades…read moreof Tucson for Assisted living and I am beyond impressed. The staffing is amazing, there are both medication techs and caregivers focusing on the residents as a team. There are licensed LVN's 7 days a week which is not standard in this industry, so these examples of staffing truly sets the cascades apart from other facilities. Additionally the reception team answers the phone at all hours and are kind and extremely professional as well. As a recent retired RN I know what quality care looks like and the Cascades has given my family the piece of mind we need and the care my mother deserves. Keep up the good work and thanks to all who are devoted to taking care of the elderly during these unprecedented times.

I personally recommend Home Care Assistance for those in our community in need of Companion and/or…read moreHealthcare Services. As a current employee I also personally recommend those looking for a career opportunity. Supportive and team players, flexible work schedules and recognition for your work ethics. Apply today.

When my neighbor Dee's husband received a serious diagnosis, she was recovering from knee surgery…read moreand needed extra help--especially with the daily tasks hospice doesn't cover. I referred her to Home Care Assistance of Tucson, and she could not have been more grateful. Their team provided caring, dependable support that made a real difference during a challenging time. It gave her peace of mind knowing her husband and home were in good hands. I truly appreciate the compassion and professionalism they showed, and I highly recommend them to anyone in need of extra care and support.

Our experience with Fairmount has been wonderful. Our family member has been there for over 3…read moreyears, and we have been impressed with the quality of engagement offered, the meeting of his physical needs, and the willingness to assist in any way needed. I cannot speak to anyone's negative experience, but ours has been excellent. The staff is always willing to communicate with you and respond to questions and concerns.

Not managed well and i Question if residents are getting…read morequality care. Food quality questionable.

Sherwood Village deserves every bit of my 5-star rating. Not because everything is perfect, but…read morebecause of the way they conduct their business. The true measure of customer service commitment can only really be seen when things don't go according to plan. We moved my father-in-law (Papa) late June '26. The transition for him was seamless, but his room wasn't ready when it was supposed to be. When I emailed Ms. Jennie Fay, the Marketing Director, late that Saturday night to let her know what happened, I didn't expect to hear from her until Monday, when normal business hours had resumed. But she got back to me right away. She adjusted things on their end to make up for the loss of time, allowing us to move Papa in before admission. When he showed up, his apartment was ready, fully moved in feeling as much like home as possible. Sherwood Village has dedicated employees that have worked there for ten years or more. The fact that they hold on to good people and promote from within their own facility is a testament to the quality of the work environment. Happy employees simply do better at their jobs - which means better, more stable care for their residents than a place with high turnover. The fact that they take both private pay and state assistance residents means that Papa will not have to move, even if he needs to go on state aide. That's huge both for his mental and physical stability as he ages, and for us - saving us the worry and time of having to find him somewhere else to live and moving him all over again.

Intake staff has no understanding of a person with dementia. And how sometime they get angry very…read moreeasy when they don't understand everything that is going on. I would never recommend this place. They start with a smile then as soon as everything isn't perfect good-bye. So if you happen to put down a deposit it may take 30 days to get your money back.